topic Re: Chase Credit Card Fraud in Credit Cards

Chase Credit Card Fraud

ddemari — Thu, 09 Jun 2016 17:37:01 GMT

I am pretty up on all my accounts, especially with chase so i know usually what is my balances, etc.

I get these emails back to back earlier. And they look sort of suspicious to me only becuase the numbers they provided didnt match up with the number on my card and it seemed weird, cause there was also a zero balance on first email with the Chase Logo.

The second email from JP Morgan, confused me even more because where it says card ending in, 1234 for example was a number that didnt match up with the Ritz card I have through JP or any of my chase cards.

Called the number on back of CSP as this was the card in reference to the chase email. Got connected finally to their Senior Fraud Specialist, who was sweet as could be. Told me a retailer or merchant reported to chase that they were compromised and wanted to let them know to let cardholders get new cards before fraud happens. So she said ill get a new CSP tomorrow.

Then she couldnt figure out the issue with the second email. Nothing showed up on her end in regards to the JPM email and my Ritz card is fine she said. She couldnt figure it out but tried to until she was satisified that it could have been an error but they are going to monitor fraud still in case. This is like my second fraud experience this month, it was Synch Banana Republic Visa last week. Ive been seeing a lot of people post about fraud spikes recently, at least chase is good to deal with in these regards.

Re: Chase Credit Card Fraud

Anonymous — Thu, 09 Jun 2016 17:47:03 GMT

You handled it correctly by calling the numbers you know are correct (back of card). Well done.

Hopefully this is the last of your troubles with fraud.

Re: Chase Credit Card Fraud

myjourney — Thu, 09 Jun 2016 18:10:47 GMT

I got an fraud email as well today and knew right off it was spam

1) because no last four digits were listed as usual on the email

2) It said my Freedom card

Problem is I have Ink, Hyatt and CSP .....Bonk wrong answer didn't even bother to call just sent to spam folder

Went thur spam to view address helpinfo@.........com

Lol

Re: Chase Credit Card Fraud

vagrants — Thu, 09 Jun 2016 18:14:07 GMT

Read the e-mail header to find the origin? I always do when I get "important" e-mails from banks/lenders I associated with.

Re: Chase Credit Card Fraud

ddemari — Thu, 09 Jun 2016 18:15:51 GMT

interesting my journey that you got chase emails that were bogus and mine chase said were legit except they couldnt figure out #2. and that email address on yours, haha

Re: Chase Credit Card Fraud

Anonymous — Thu, 09 Jun 2016 18:46:23 GMT

@ddemari wrote:
I am pretty up on all my accounts, especially with chase so i know usually what is my balances, etc.

I get these emails back to back earlier. And they look sort of suspicious to me only becuase the numbers they provided didnt match up with the number on my card and it seemed weird, cause there was also a zero balance on first email with the Chase Logo.

The second email from JP Morgan, confused me even more because where it says card ending in, 1234 for example was a number that didnt match up with the Ritz card I have through JP or any of my chase cards.

Called the number on back of CSP as this was the card in reference to the chase email. Got connected finally to their Senior Fraud Specialist, who was sweet as could be. Told me a retailer or merchant reported to chase that they were compromised and wanted to let them know to let cardholders get new cards before fraud happens. So she said ill get a new CSP tomorrow.

Then she couldnt figure out the issue with the second email. Nothing showed up on her end in regards to the JPM email and my Ritz card is fine she said. She couldnt figure it out but tried to until she was satisified that it could have been an error but they are going to monitor fraud still in case. This is like my second fraud experience this month, it was Synch Banana Republic Visa last week. Ive been seeing a lot of people post about fraud spikes recently, at least chase is good to deal with in these regards.

Of late it looks like fraudsters are up the ante everywhere!! Time for us to set/check the fraud alerts!

Re: Chase Credit Card Fraud

RonM21 — Sat, 11 Jun 2016 14:49:46 GMT

The extent these crazy people will go to get your personal info. You can never be too cautious anymore.