topic Re: TransUnion Can't Find My File in Credit Cards

TransUnion Can't Find My File

Anonymous — Thu, 11 Oct 2007 16:22:25 GMT

I just pulled my daily 3 in 1 report this morning and I had 12 collections, stuff I have never even seen, and a couple items that were deleted about six months ago. In 2000 I had a case of identity fraud, anyways my jaw practically dropped to the floor when I saw all of this info attached to my file as I've been checking my file daily just to make sure everything remains okay because I'm going for a mortgage next year. I then tried to pull my TransUnion report via the backdoor and received a message that they were not able to generate a report so I called TransUnion and after the reps attempted to find my report and couldn’t they transferred me to 2 different departments, special handling then investigations, well to make a long story short they were able to see that they sent me a hard copy report on 8/28/07 and got the file number from this report. The rep told me that she would have to send a request to their maintenance department to port the data in order to rebuild my report so as of now I really don't have a report with TU but yet if I pull a 3 in one report I'm able to see all my accounts and a ton of collections that I've never seen. Also they are listing my name incorrectly on the 3 in 1 reports. So now TU said that it can take 3-5 days at the very least for them to find my report and they would call me back once it’s found.

Has anyone ever had this happen ???

Re: TransUnion Can't Find My File

Anonymous — Thu, 11 Oct 2007 16:36:03 GMT

Wow, I have no advice. I just wanted to say that I imagine it must be a frustrating ordeal and I feel for you. Good luck. Let us know what happens.

Re: TransUnion Can't Find My File

John060675 — Thu, 11 Oct 2007 16:39:40 GMT

I have heard of it happening, but I have never experienced it. I think you will be fine once they sort things out. As long as you have your hard copy, you will be fine.

By the way, a single post on a section of the forum will be enough. You will get answers.

Good luck!

Re: TransUnion Can't Find My File

silly34 — Thu, 11 Oct 2007 19:41:24 GMT

By the way, a single post on a section of the forum will be enough. You will get answers.

Can't say I agree completely with that, at least not from some of my experiences.

Re: TransUnion Can't Find My File

Anonymous — Thu, 11 Oct 2007 21:35:37 GMT

I think every once in a while you just need to give it a "bump" but having a title that catches people's attention doesn't hurt either. Read the titles that make one sound in need of much help, and see how many replies + views it has