topic Re: Crap 1 struck again in Credit Cards

Crap 1 struck again

Anonymous — Tue, 07 Oct 2008 21:16:08 GMT

UNBELIVEABLE!

Is there such a thing as customer service anymore?

I have been fighting with cap 1 over a BS annual fee.

Well now I am told it will be $45.00 instead of the $39.00 it was last year.

I received no notice that it was increasing.

I'm about to pay off my balance and close this card except that I will lose the average age if I do and it will effect my overall util

Does anyone have any idea on how to solve this? besides closing the account?

Re: Crap 1 struck again

Anonymous — Tue, 07 Oct 2008 21:53:01 GMT

You have to ask yourself, "is the credit line worth the fee"? Will closing it hurt your utilization.

Closing it will not hurt your aging but will hurt util. How long have you had this card? It took me 6 years to get fee waived.

Re: Crap 1 struck again

wmarat — Tue, 07 Oct 2008 21:56:40 GMT

IMHO, no credit line is worth AF, including AMEX cahrge cards.

A lender makes money on each transaction and it should be enough.

Re: Crap 1 struck again

Anonymous — Tue, 07 Oct 2008 22:22:16 GMT

@wmarat wrote:
IMHO, no credit line is worth AF, including AMEX cahrge cards.
A lender makes money on each transaction and it should be enough.

yes I agree with you, You pay AF if you want to "rent" the credit limit the CCC gives you. No way I am going to pay $125 for Amex Charge cards.

Re: Crap 1 struck again

Anonymous — Tue, 07 Oct 2008 22:28:12 GMT

Trash them.

Re: Crap 1 struck again

Anonymous — Tue, 07 Oct 2008 22:54:09 GMT

Have you ever heard an evil laugh from those old Scooby Doo cartoons.... yep, I just did that laugh! At least they gave you a card to complain about.

Re: Crap 1 struck again

Miner — Tue, 07 Oct 2008 23:05:51 GMT

I dumped all my AF cards years ago and will never get one again unless I'm in a situation where I can't get anything else or the card offers me something worth more then the fee.

I vote for dumping it (providing you can get a better card) as sometimes you have to do what is smart for your finances instead of your credit score.

Closing the card won't hurt your age unless you have to open a new one to replace it. It may effect your util. since the CL will be gone from the calculations.

Message Edited by Miner on 10-07-2008 04:05 PM

Re: Crap 1 struck again

Anonymous — Wed, 08 Oct 2008 13:36:54 GMT

I despise Crap1 with every fiber of my being. So, I'm going to don my ski mask, and give you the direct extension to a guy in their executive offices... When he asks where you got his number, tell him that you called the corp. HQ in MacLean, VA and got it from media relations...

(804) 968-3387

And, if you want the name & direct mailing address (vs. the "General Correspondence" one) of one of their principals, just PM me, and I'll send you that to.

ETA: The guy at the number above is above their ridiculous excuse for a "customer service" call center. He CAN resolve your issue.
@Anonymous wrote:
UNBELIVEABLE!

Is there such a thing as customer service anymore?

I have been fighting with cap 1 over a BS annual fee.

Well now I am told it will be $45.00 instead of the $39.00 it was last year.

I received no notice that it was increasing.

I'm about to pay off my balance and close this card except that I will lose the average age if I do and it will effect my overall util

Does anyone have any idea on how to solve this? besides closing the account?

Message Edited by LilMirth on 10-08-2008 06:36 AM

Re: Crap 1 struck again

Anonymous — Wed, 08 Oct 2008 15:34:11 GMT

i've been struggling to decide whether to close my capital one card or not for a while now. It is my oldest account (6 years) and it is still sitting at $500 with an annual fee.

i have these other cards/bal/age

Orchard bank $1000 (5 years and annual fee)

HSBC Gateway $900 (1 year, financed my laptop, will never use this again and it will likely close on me)

Discover $4000 (less than a year)

Bank of America $3000 (less than a year)

i'm not so much worried of losing my available credit as i am the age of my accounts. What would you guys do?

Re: Crap 1 struck again

Anonymous — Wed, 08 Oct 2008 16:14:38 GMT

@Anonymous wrote:

Orchard bank $1000 (5 years and annual fee)
HSBC Gateway $900 (1 year, financed my laptop, will never use this again and it will likely close on me)
Discover $4000 (less than a year)
Bank of America $3000 (less than a year)

You have some good cards there. I am not sure how bad an age ding hurts since I am just starting out with credit, but only a $500 limit after being with them six years doesn't seem worth it.

Re: Crap 1 struck again

Anonymous — Thu, 25 Dec 2008 12:51:19 GMT

If you say no cc is worth a fee you probably have not had a BK. There are many things you can't do without a cc (including rent a car) so the fees serve their purpose and you can work your way out of a situation and get rid of them. I still have to have CAP ONE delete my fee and it's been 7 years.

As far as CAPONE is concerned I started out with 200 a/f and deposit.

I am now at 5400 and they waive my fee. They sent back the deposit years ago. That is what a BK will do to you.

If you're having problems call 800-889-9939. They are really good about helping out.

Message Edited by casinoannie97 on 12-25-2008 04:45 AM

Message Edited by casinoannie97 on 12-25-2008 04:51 AM

Re: Crap 1 struck again

marty56 — Thu, 25 Dec 2008 13:06:20 GMT

Back in the days when my credit was really bad I had Capitol 1 card which was stuck at $300 and $50 yearly fee. I always paid on time and util was high though. I had asked for a CLI several times and was denied but they did offer me another card at $300 with another $50 yearly fee. I was so mad I closed the card when I started DMP and swore I would never deal with them again.

LOL They seem to have adobted the same view towards me when last year for fun I went to see if I had any pre-aprovals from them on their website. I was kinda hoping they would send me one so I could "modify" the application and send it back to them. Just as well, less stress.

Re: Crap 1 struck again

score_building — Fri, 26 Dec 2008 18:01:16 GMT

consider the benefits of reapp and combining cap1. otherwise, consider closing b4 fee due, unless they waive it.

when you've outgrown it, ditch the orchard b4 fee due (you will keep the age of acct. for about 10 years. remember you may be able to get the lost util back via cli's from boa and discover).

with 2 heavy weight prime cards w/ decent limits, it's high time to think seriously about permanently setting your fee cards free!

@Anonymous wrote:
i've been struggling to decide whether to close my capital one card or not for a while now. It is my oldest account (6 years) and it is still sitting at $500 with an annual fee.

i have these other cards/bal/age

Orchard bank $1000 (5 years and annual fee)
HSBC Gateway $900 (1 year, financed my laptop, will never use this again and it will likely close on me)
Discover $4000 (less than a year)
Bank of America $3000 (less than a year)

i'm not so much worried of losing my available credit as i am the age of my accounts. What would you guys do?

Message Edited by score_building on 12-26-2008 10:01 AM

Re: Crap 1 struck again

score_building — Sun, 28 Dec 2008 13:09:16 GMT

@wmarat wrote:
IMHO, no credit line is worth AF, including AMEX cahrge cards.
A lender makes money on each transaction and it should be enough.

On cc fees:

too much is never enough

Message Edited by score_building on 12-28-2008 05:09 AM

Re: Crap 1 struck again

Anonymous — Sat, 27 Dec 2008 04:36:07 GMT

@Anonymous wrote:

i'm not so much worried of losing my available credit as i am the age of my accounts.

Although others have mentioned this fact, I want to reiterate that canceling your card will not immediately affect your average age of accounts, as the account is included for ten years after its cancelation. However, it will affect your total credit available and utilization (if you show balances when your statement cuts).

Re: Crap 1 struck again

grneydangl — Sun, 28 Dec 2008 03:00:45 GMT

I agree, you have some nice cards... Have you tried to get CLI's? If you have and it's be SIX years and still at $500, it doesn't seem like it's going to do anything... I'm frustrated with my $500 Capital One and I've had it less than one year, I have a $5000 Capital One that I got when I was 20 ran up the balance and all I want to do more than anything in my little credit world is pay that thing off!

At least your Orchard card is only a year behind in age

Re: Crap 1 struck again

Anonymous — Sun, 28 Dec 2008 12:59:22 GMT

@Anonymous wrote:
i've been struggling to decide whether to close my capital one card or not for a while now. It is my oldest account (6 years) and it is still sitting at $500 with an annual fee.

i have these other cards/bal/age

Orchard bank $1000 (5 years and annual fee)
HSBC Gateway $900 (1 year, financed my laptop, will never use this again and it will likely close on me)
Discover $4000 (less than a year)
Bank of America $3000 (less than a year)

i'm not so much worried of losing my available credit as i am the age of my accounts. What would you guys do?

Have you tried the back door numbers? I had a $500 Cap 1 card for nearly 9 and a half years, no annual fee, but they would never give me a CLI any time I asked. The only reason I hadn't closed it is because it is my oldest opened account. I had 1 gas card that was opened about 6 months before the Cap1, but I closed it in 2003.

I finally called the backdoor number earlier this month and got a 15K CLI, I was told without a hard pull. Perhaps calling the backdoor number will at least get them to waive the AF.