topic Re: Received expedited CSR? in Credit Cards

Received expedited CSR?

driftless — Tue, 23 Aug 2016 13:21:01 GMT

I know that several of us have requested to have our CSR card expedited. I did a couple of times and the last CSR said it would be expedited but I am skeptical and not sure when it will ship. I thought that I would start a thread to hear when these cards start showing up in the wild.

Re: Received expedited CSR?

SMDLiquid — Tue, 23 Aug 2016 13:30:12 GMT

Call twice last night to have the card expidited but both reps said it was not an option at this time.

Re: Received expedited CSR?

MuadDibx — Tue, 23 Aug 2016 14:43:09 GMT

Called through my Slate card and hit 0...asked that rep to expedite CS(R) and he verified my address and agreed.

I've been unable to validate if he actually did it. No UPS notification yet, SM message declined my request (not sure if they even bothered checking my account to see if it was already done).

Re: Received expedited CSR?

BeeH11 — Tue, 23 Aug 2016 17:06:04 GMT

SM also declined expediting my card. Said the demand for card was too high for expediting

Re: Received expedited CSR?

Anonymous — Tue, 23 Aug 2016 17:11:21 GMT

@BeeH11 wrote:
SM also declined expediting my card. Said the demand for card was too high for expediting

I really, really don't want to sound negative here, but I think this card will end up being nerfed in the future. I could only imagine how much money Chase will be losing just from paying out $1,500 in sign-up bonuses to everyone who applies, while also providing the $300 airline fee credit.

Back to the subject, I think Chase will eventually begin expediting these cards, but for now, like BeeH11 said, the demand for the card may be too great for them, and also too costly to pay for the faster shipping.

Re: Received expedited CSR?

Anonymous — Tue, 23 Aug 2016 17:16:58 GMT

Mine was supposedly expedited also, but I'm skeptical like all else. She put in a request for it, but requests go to people that actually make the call, and as long as they're r doing their job they won't be rushed. Who knows though.

Re: Received expedited CSR?

Anonymous — Tue, 23 Aug 2016 17:21:00 GMT

Patience is a virtue folks!

Re: Received expedited CSR?

Anonymous — Tue, 23 Aug 2016 17:25:08 GMT

I would be anxious to get this card quickly as well but here's a suggestion. Leave the reps alone and I'd be willing to bet that you'll get the card just as quickly as you would have if you didn't call. This incessant and nonstop multiple calls to Chase reps is causing backlogs and holding up the approval and delivery processes for everyone. Take a breathe and relax for a bit. The card will get to you fairly quickly. Between these types of calls and ones asking if the card is metal combined with all the people calling to see if they are approved can only be handled by so many people.

Re: Received expedited CSR?

Xistaben2 — Tue, 23 Aug 2016 17:26:08 GMT

@Anonymous wrote:
@BeeH11 wrote:
SM also declined expediting my card. Said the demand for card was too high for expediting
I really, really don't want to sound negative here, but I think this card will end up being nerfed in the future. I could only imagine how much money Chase will be losing just from paying out $1,500 in sign-up bonuses to everyone who applies, while also providing the $300 airline fee credit.

Back to the subject, I think Chase will eventually begin expediting these cards, but for now, like BeeH11 said, the demand for the card may be too great for them, and also too costly to pay for the faster shipping.

I actually wonder if $100 of that $300 is subsidized by Visa through the Visa Infinite program. VI card holders should get $100 credit yearly (or so I've heard) but the CSR is excluded from this, however, CSR cardholders get $300 credit as compared to $200 credit from other high end cards. Just a thought.

As car as the topic goes - I was approved for expedited shipping after calling the number on the back of my Freedom card, keying in the Freedom account number and explaining immediate need to book travel (by Monday).

I'm sure the rep had to confirm with a manager because I was put on hold, but I was approved for the shipping after about a minute.

Re: Received expedited CSR?

Glkslngr — Tue, 23 Aug 2016 17:33:09 GMT

I was told 3-5 bizz days. But I pc'd my Sapphire Preferred to Reserve, was not from a cold app.

Re: Received expedited CSR?

driftless — Tue, 23 Aug 2016 18:07:00 GMT

Hey! Mr. UPS just dropped off my CSR, I will be able to take it on my trip this week!

Re: Received expedited CSR?

Anonymous — Tue, 23 Aug 2016 18:09:07 GMT

@driftless wrote:
Hey! Mr. UPS just dropped off my CSR, I will be able to take it on my trip this week!

Post pictures and impressions!

Re: Received expedited CSR?

driftless — Tue, 23 Aug 2016 18:21:54 GMT

It is like a CSP. Card number on the back.

Interestingly, I did not see how to activate the card in the included materials that I skimmed. I called the number on the back of the card.

Re: Received expedited CSR?

Anonymous — Tue, 23 Aug 2016 18:24:56 GMT

Looks so pretty :drool:

Re: Received expedited CSR?

Anonymous — Tue, 23 Aug 2016 18:26:09 GMT

@driftless wrote:
It is like a CSP. Card number on the back.

Interestingly, I did not see how to activate the card in the included materials that I skimmed. I called the number on the back of the card.

These cards, like the Ritz, come already activated. You do not need to call in.

Re: Received expedited CSR?

driftless — Tue, 23 Aug 2016 18:27:33 GMT

Ah, did not know that.

Re: Received expedited CSR?

Anonymous — Tue, 23 Aug 2016 18:30:42 GMT

@Anonymous wrote:
@driftless wrote:
It is like a CSP. Card number on the back.

Interestingly, I did not see how to activate the card in the included materials that I skimmed. I called the number on the back of the card.

These cards, like the Ritz, come already activated. You do not need to call in.

Why though? Isn't the point of activating it a security measure?

Re: Received expedited CSR?

Anonymous — Tue, 23 Aug 2016 18:34:21 GMT

@Anonymous wrote:
@Anonymous wrote:
@driftless wrote:
It is like a CSP. Card number on the back.

Interestingly, I did not see how to activate the card in the included materials that I skimmed. I called the number on the back of the card.

These cards, like the Ritz, come already activated. You do not need to call in.
Why though? Isn't the point of activating it a security measure?

Well I used to think so too until I read that credit cards will be accepted by CC companies for charges whether they're activated or not. Guess that's why Chase does that. Can't remember which other card companies do that but there are others. Definitely seems weird at first.

Re: Received expedited CSR?

Saleen099 — Tue, 23 Aug 2016 18:43:11 GMT

To my surprise my card came in via UPS overnight from Chase today.

Re: Received expedited CSR?

Anonymous — Tue, 23 Aug 2016 18:48:19 GMT

@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:
@driftless wrote:
It is like a CSP. Card number on the back.

Interestingly, I did not see how to activate the card in the included materials that I skimmed. I called the number on the back of the card.

These cards, like the Ritz, come already activated. You do not need to call in.
Why though? Isn't the point of activating it a security measure?
Well I used to think so too until I read that credit cards will be accepted by CC companies for charges whether they're activated or not. Guess that's why Chase does that. Can't remember which other card companies do that but there are others. Definitely seems weird at first.

That's weird. The system should be set on auto-decline if the card isn't activated. I know my Discover card declined once when I forgot to activate it.

I do remember having the ability to set my debit card PIN at the POS terminal before, but that was also a very weird observation.

I guess if someone else picks up the tab, not only would the customer be PO'd but Chase would already be out money due to lack of security when it comes to mailing the card and having it activated with security codes and whatever else.

Not our problem I guess... Chase is just asking to be hit with more fraud costs and unnecessary risk.