topic Re: Synchrony cards login problems in Credit Cards

Synchrony cards login problems

AverageJoesCredit — Sun, 28 Aug 2016 15:31:12 GMT

Great Sunday everyone!. I was just wondering if anyone else is experiencing problems trying to get the login page for Sams club or Amazon on mobile. Its been well over a week that i cannot access the page to login for my Sams club account and Amazon. I use galaxy 5, and can get up to the point where its says pay your Sams club account. Then page will not load ,same as amazon. Very weird. Any ideas ? Thanks everyone

Re: Synchrony cards login problems

Anonymous — Sun, 28 Aug 2016 15:35:42 GMT

Hmm, sorry to hear, AverageJoes. I was able to log in to each of my Synchrony accounts successfully this morning, including Sam's Club Mastercard.

Since Sam's credit card site has a new interface, it may be possible that they are still working out bugs in the system. I read in another thread where people were having diffiulty logging in for the past week, so someone from that thread may be able to respond.

Once I read that others were having difficulty logging in last week while the interface was changing, I avoided the site and hoped that any issues would work their way out. It is working fine today and yesterday for me to log in.

Are you able to log in to any of your other Synchrony accounts?

Re: Synchrony cards login problems

Anonymous — Sun, 28 Aug 2016 15:37:32 GMT

Try a few of these and see if any of them work, AverageJoes:

https://www.onlinecreditcenter6.com/commonredirect/sams/commonlogin.html

https://samsclubcredit.mycreditcard.mobi/eSecurity/Login/login.action?clientId=sams&accountType=generic&langId=en&showfulllink=true

https://samsclubcredit.mycreditcard.mobi/mSecurity/Login/login.action?clientId=sams&accountType=generic&langId=en

Re: Synchrony cards login problems

AverageJoesCredit — Sun, 28 Aug 2016 15:44:33 GMT

Thanks Humu, will check them out when i get home gonna take my wife to airport now. I can access Marvel and pepboys no problems . I thought it was them changing the interphase. I checked the other day on labtop and was able to get in, even enrolled in free fico score for both Sams and Amazon. No probs ordering off Amazon either, ordered something last night. Thanks again for your reply much appreciated

Re: Synchrony cards login problems

AverageJoesCredit — Sun, 28 Aug 2016 18:36:01 GMT

Hi Humu i was able to view Sams account with last 2 links. Thank you, i just hope they eventually fix it where i can just go to site and log on like normal. But good to know they still want my money

Re: Synchrony cards login problems

austinguy907 — Sun, 28 Aug 2016 19:24:02 GMT

I think most of this is due to Synch consilidating domains for online account management. Also, with the addition of a free Fico now on various accounts it ties into the domain issue for SSO (single sign on) to work with the additional features they are/will be providing in the future.

Here's the non-mobile login page for Sam's if you want the Fico feature that doesn't show up on the .mobi page.

https://www.synchronycredit.com/eSecurity/Login/login.action?clientId=sams&accountType=generic&langId=en

Re: Synchrony cards login problems

AverageJoesCredit — Sun, 28 Aug 2016 19:29:30 GMT

Thanks for the additional info @ austinguy907 , much appreciated

Re: Synchrony cards login problems

Kidcat — Sun, 28 Aug 2016 22:17:57 GMT

Sorry about that OP. I usually have issues with my Lowes account, and many times need to enter the full account number and enter new security questions.

In my case I believe it is because I use YNAB which refreshes the accounts. Perhaps that is happening to you too?

Re: Synchrony cards login problems

AverageJoesCredit — Sun, 28 Aug 2016 22:22:11 GMT

Basically this started happening once they started to change the website layouts. Im hoping once they finish the mobile version will be back to normal. Ill just keep my eye on it though thanks for your feedback kidcat

Re: Synchrony cards login problems

AverageJoesCredit — Fri, 02 Sep 2016 17:30:00 GMT

Hi again everyone, was wondering if anyone can share a link for amazon thats working for mobile . Was able to make a payment today to Sams with link provided by Humu ( thanks ) . , its just i still cant access amazon credit from my phone like before. Any help would be appreciated as im at work and would like to make a payment today. Cheers

Re: Synchrony cards login problems

austinguy907 — Fri, 02 Sep 2016 18:03:29 GMT

@AverageJoesCredit wrote:
Hi again everyone, was wondering if anyone can share a link for amazon thats working for mobile . Was able to make a payment today to Sams with link provided by Humu ( thanks ) . , its just i still cant access amazon credit from my phone like before. Any help would be appreciated as im at work and would like to make a payment today. Cheers

https://www.synchronycredit.com/eSecurity/Login/login.action?clientId=amazon&accountType=plcc&langId=en

This should work / convert to a mobile link. I didn't find anything that had a mobile link already when looking on google.

Re: Synchrony cards login problems

AverageJoesCredit — Fri, 02 Sep 2016 19:14:10 GMT

Thanks @austinguy907 , tried it eventually got to the part i always see after i sign in with amazon and go to manage my account but it appears to do the same, page never loads. Appreciate your help though

Re: Synchrony cards login problems

austinguy907 — Fri, 02 Sep 2016 19:26:36 GMT

It might clear up in a couple of days if they're still working on things. I know my initial problem with logging in and seeing my other account seemed to clear up about 48 hours after I SM'd them about it. Alternatively for me at least creating another account to access the LOC I was trying to see as the primary account worked. I can still access both usernames at this point but, now the initial issue of seeing both LOC is resolved with the account toggle option showing up on the webpage instead of only on the mobile page.