topic Re: Chase Online Interface; Different for Branded/Co Branded Cards? in Credit Cards

Chase Online Interface; Different for Branded/Co Branded Cards?

Anonymous — Wed, 12 Oct 2016 19:28:45 GMT

Does Chase have different looks/features/layout for their in house Cards (CSP,C$R, Freedom, FU, etc) compared to those of Co branded cards (AARP, Amazon, Disney, IHG, Marriott, Ritz Carlton, United, etc)?

A few months ago, my buddy quickly showed me the online portal of his newly acquired CSP. It looked alot differently than how my Amazon & United cards looked. It seemed like he had more detailed information and an overall better experience with online banking than me.

Re: Chase Online Interface; Different for Branded/Co Branded Cards?

CreditCuriosity — Wed, 12 Oct 2016 19:30:45 GMT

No it all the same.. Reason probably being is they recently launced a new site for everyone (I believe) vs. old site

Re: Chase Online Interface; Different for Branded/Co Branded Cards?

Anonymous — Thu, 13 Oct 2016 01:31:37 GMT

@CreditCuriousity wrote:
No it all the same.. Reason probably being is they recently launced a new site for everyone (I believe) vs. old site

Very likely the case. My wife and I both have the Disney Visa. Her site was updated about 6 weeks before mine was. Mine finally caught up and all showed the same (Disney, Amazon, and Hyatt).

Re: Chase Online Interface; Different for Branded/Co Branded Cards?

Anonymous — Thu, 13 Oct 2016 01:46:43 GMT

@CreditCuriousity wrote:
No it all the same.. Reason probably being is they recently launced a new site for everyone (I believe) vs. old site

Not for everyone. Apparently if you have a business card they havent updated your account. I still have the old interface.

Re: Chase Online Interface; Different for Branded/Co Branded Cards?

Imperfectfuture — Thu, 13 Oct 2016 02:18:14 GMT

@CreditCuriousity wrote:
No it all the same.. Reason probably being is they recently launced a new site for everyone (I believe) vs. old site

Actually, because I linked my personal to the business account (all under one log in), I do not have the new interface. Maybe change when I app for CSR?

Edit: also what Irsh said

Re: Chase Online Interface; Different for Branded/Co Branded Cards?

nachoslibres — Thu, 13 Oct 2016 03:47:21 GMT

Yep, I still have the older interface as well due to business card. I like the look of the new site but find I can find things much easier on the old one.

Re: Chase Online Interface; Different for Branded/Co Branded Cards?

CreditCuriosity — Thu, 13 Oct 2016 03:52:34 GMT

Intersting.. Note I put "I Believe or think"... Obviously not everyone has been upgraded .. Should hopefully be done soon enough. I know it has been a low slow roll-out. Als didn't consider business cards

Re: Chase Online Interface; Different for Branded/Co Branded Cards?

pipeguy — Thu, 13 Oct 2016 03:59:59 GMT

I onl;y have the Freedom Unlimited (branded) and AARP (co-op) but they both are shown on the same site/page and went from the old format to the new one at the same time.

Re: Chase Online Interface; Different for Branded/Co Branded Cards?

NRB525 — Thu, 13 Oct 2016 12:34:08 GMT

@Anonymous wrote:
Does Chase have different looks/features/layout for their in house Cards (CSP,C$R, Freedom, FU, etc) compared to those of Co branded cards (AARP, Amazon, Disney, IHG, Marriott, Ritz Carlton, United, etc)?

A few months ago, my buddy quickly showed me the online portal of his newly acquired CSP. It looked alot differently than how my Amazon & United cards looked. It seemed like he had more detailed information and an overall better experience with online banking than me.

You mean the UR Points portal? Yes, that would be specific to Freedom, CSP, and CSR, in my estimation. I can get to an Ultimate Rewards portal from the Freedom card, including shopping portals and travel purchase options. If you don't have a UR-earning card, that would seem like you would not get there.

My Chase interface changed over a month or two ago. It's different, seems a little more intuitive, because before a clicked link would take you to sub-screens that you had to back out of. This method keeps the card list on the left and makes it easier to get to specifics on a card, without completely burying you in the screens. The basic interface, however, is the same for Slate, Freedom, Marriott and Hyatt. Once you click through to the Ultimate Rewards page, that is not updated.