topic Re: CAP ONE CLI DECLINE : ( in Credit Cards

CAP ONE CLI DECLINE : (

blondie_keen — Sat, 17 Jan 2009 01:51:57 GMT

So I finally got around to calling up the 800-625-7866 backdoor number of capital one. I got through right away to a woman which was nice. I gave her ALL of my info (lots of questions!) and she said she had to hit a few buttons and then said I wasn't eligable for an increase at this time. She asked when the last time I asked for a cli was to which I replied never. She said I should get a letter in the mail explaining the decision...

I asked what I needed to do and she just said to continue to pay them on time and try calling again in 3 months!

Is this it or can I try again?? I've had it for around 19 months but at the beginning I accidently went over the limit twice I believe. I did pay it off right away and I've never been late with a payment.

I was SOO hoping for an increase too! : (

I currently sit at a $500 limit with $70 in charges left to pay off

Re: CAP ONE CLI DECLINE : (

Anonymous — Sat, 17 Jan 2009 02:18:39 GMT

There's another number that ends in 9399 (or something like that) that has been good to a LOT of us!

My example:

Jan 08 -- Opened w/ 3k limit

Mar 08 -- Called for CLI, went to 3750

April 08 -- Credit Steps 500 CLI to 4250

Oct 08 -- Called for CLI, went to 5250

Re: CAP ONE CLI DECLINE : (

Equinox — Sat, 17 Jan 2009 02:48:12 GMT

I called the 9399 number on monday and got a relatively nice woman on the phone. She basically said my history with them was excellent and put in a CLI request on both my C1 cards. She said i would have to expect the decision in the mail and didn't tell me right then and there. I found that odd, and by the looks of it, they didn't do it since my CL's haven't changed.

How irritating.

Re: CAP ONE CLI DECLINE : (

iDShaDoW — Sun, 18 Jan 2009 00:49:22 GMT

Eh, Cap1 sucks.

Had their card for about 6 or 7 years now at least. $500 limit.

Used it a lot, always paid in full, rarely left balance but paid it off quickly as well.

It's pretty much sitting there with like a $5 charge on it every few months since it's the card I've had longest.

I received a letter once from them saying that I was eligible for an account upgrade and that I should call. Call in, they gave me a "conservative lender" schpiel, asked for an APR reduction instead, no go, and then they offered me a rewards program instead.

Re: CAP ONE CLI DECLINE : (

Anonymous — Sun, 18 Jan 2009 00:54:34 GMT

@iDShaDoW wrote:
Eh, Cap1 sucks.

Had their card for about 6 or 7 years now at least. $500 limit.

Used it a lot, always paid in full, rarely left balance but paid it off quickly as well.

It's pretty much sitting there with like a $5 charge on it every few months since it's the card I've had longest.

I received a letter once from them saying that I was eligible for an account upgrade and that I should call. Call in, they gave me a "conservative lender" schpiel, asked for an APR reduction instead, no go, and then they offered me a rewards program instead.

Have you tried the backdoor numbers? I had great sucess with the 9939 number after having a similar situation as yours.

Re: CAP ONE CLI DECLINE : (

score_building — Sun, 18 Jan 2009 01:03:02 GMT

this month i called and i received a 250 cli after 7+ years of no increases, taking me from 500 to 750. i was shocked. don't give up. another member here recently went from 500 to 15k after 9 years. their cards reportedly have tiered glass ceilings, but can, in some instances, be broken on the long haul- or so it seems at any rate.

the moral of the story: it may take time, but it may eventually happen, at least it may not be a completely futile effort as previously thought. of course one other option is to reapp and combine cards for a higher cl.
@iDShaDoW wrote:
Eh, Cap1 sucks.

Had their card for about 6 or 7 years now at least. $500 limit.

Used it a lot, always paid in full, rarely left balance but paid it off quickly as well.

It's pretty much sitting there with like a $5 charge on it every few months since it's the card I've had longest.

I received a letter once from them saying that I was eligible for an account upgrade and that I should call. Call in, they gave me a "conservative lender" schpiel, asked for an APR reduction instead, no go, and then they offered me a rewards program instead.

Re: CAP ONE CLI DECLINE : (

score_building — Sun, 18 Jan 2009 01:06:05 GMT

woopah, there you are the leader of the formerly low limit cap1 set, LOL

Re: CAP ONE CLI DECLINE : (

Anonymous — Sun, 18 Jan 2009 01:48:06 GMT

I was declined even on the first try after two years. The lady on the phone says in her wonderfull accent this BS "at this time we are unable to do a CLI for you " then tells me I can apply for another card and just combine the two credit limits. As john stossle would say GIVE ME A BREAK!

Re: CAP ONE CLI DECLINE : (

Anonymous — Sun, 18 Jan 2009 02:08:15 GMT

If you get a new card you might get in credit steps, in a few months your new card could have twice the limit of your 2 year old card! craziness

Re: CAP ONE CLI DECLINE : (

Anonymous — Sun, 18 Jan 2009 04:23:27 GMT

I have read such mixed reveiws of Cap1. My experience with them has been wonderful! It seems to me that people who are having the hardest times are folks who have been customer for years. Those of us who have gotten cards in the past year or so.. and the Credit Steps plan seem to be doing better with CLIs. I have no idea why. This is my first time ever using Cap 1 at all so only know from the perspective of someone who has been having good experiences with them.

I got a Visa in March 08 I thnk.. with $500 limit... it is currently at $1800 with them just giving me a $300.00 increase last month I have had my M/C with them for about 2 months. I used the 9993 or whatever number it is..and got a $500 CLI after the first month. Hopefully I will still get both of my credit steps increases. I went over my limit last month, so I do not know. I thnk it is only because I have done well with the Visa that I even got the MC in the first place. Who knows.

Someone suggested apping for a new card. If the account you have is several years old, maybe a consideration depending on if you can afford the inq. and how bad you want/need extra credit.

Re: CAP ONE CLI DECLINE : (

Anonymous — Sun, 18 Jan 2009 04:39:22 GMT

@score_building wrote:
woopah, there you are the leader of the formerly low limit cap1 set, LOL

Woohoo!! I'm a leader in something!

Re: CAP ONE CLI DECLINE : (

Anonymous — Sun, 18 Jan 2009 04:46:49 GMT

i have two cap one cards old one is 4 years old with 11900.00 cl , i applied for a second card 6 months ago

was sent card with 500.00 limit, called for cli on the small card and was declined, there methods have no logic

to them.

Re: CAP ONE CLI DECLINE : (

blondie_keen — Tue, 27 Jan 2009 01:48:31 GMT

Ok, so here's an update of my situation. I finally got the letter in the mail from Cap1 explaining the reasoning behind the denial.

"there are too many delinquent past or present credit obligations"

So, what do to now is my question I suppose?

Since the letter also states I can get my reports for free w/i 60 days is this going to show up on my reports as an inquiry from Cap1-I was under the impression that it wouldn't so I hope not-can't afford to lose any points!

Also, do I send a copy of this letter to the CRA's with my request for my report?

Should I try a different backdoor number?

It's my only CC so I'm kind of at their mercy....

Thanks again to EVERYONE to posted-I really appreciate the input : )

Re: CAP ONE CLI DECLINE : (

blondie_keen — Tue, 27 Jan 2009 09:02:01 GMT

bump

anyone else have any more advice?

Re: CAP ONE CLI DECLINE : (

oracles — Tue, 27 Jan 2009 16:11:38 GMT

@blondie_keen wrote:
Ok, so here's an update of my situation. I finally got the letter in the mail from Cap1 explaining the reasoning behind the denial.

"there are too many delinquent past or present credit obligations"

So, what do to now is my question I suppose?

Since the letter also states I can get my reports for free w/i 60 days is this going to show up on my reports as an inquiry from Cap1-I was under the impression that it wouldn't so I hope not-can't afford to lose any points!

Also, do I send a copy of this letter to the CRA's with my request for my report?

Should I try a different backdoor number?

It's my only CC so I'm kind of at their mercy....

Thanks again to EVERYONE to posted-I really appreciate the input : )

Unfortunately blondie this was probably a hard inquiry.

You will see this on your reports if so.

As far as looking at your report, go to each Credit Bureau's website and on there will have instructions on receiving your credit report either in the mail or online if you have recently been denied.

I would also call again and ask for a reconsideration although I think with cap 1, it is all computerized and they can not do a manual override. I could be wrong.

I would try also to continue to better your report with GW's and PFD if possible.

those deliquencies are hurting you. Present obligations mean you have a lot of new credit and you need to allow that to age and show proof of being able to handle it.

Hope this helps and keep us updated

Message Edited by oracles on 01-27-2009 11:11 AM

Re: CAP ONE CLI DECLINE : (

blondie_keen — Tue, 27 Jan 2009 21:11:42 GMT

thanks oracles for you reply. is it normal for a CC company to do a hard inquiry on someone who just asked for a CLI? I wasn't aware that a hard pulls were necessary!!! : (

i am working as we speak to clean up my reports but i have two CO's that aren't due to fall off for another two years about so i'm not too sure what more i can do....

i *might* try a different backdoor number and try again or at least see if i can get more info out of someone

Re: CAP ONE CLI DECLINE : (

oracles — Tue, 27 Jan 2009 21:17:58 GMT

Yes blondie a hard pull could be done if asking for a CLI.

chase will always do a hard pull if you ask for a cli.

That is why you must always ask before requesting to see if it will be a hard pull.

Some companies do soft, some do hard YMMV

As for the charge offs, have you done any PFD.

Ask if they will delete if you pay.

If you already paid the charge offs, then i would send goodwill letters.

hope this helps

Re: CAP ONE CLI DECLINE : (

score_building — Tue, 27 Jan 2009 21:38:22 GMT

not sure, but i don't think cap1 ordinarily hard pulls for cli's unless you need to escalate a request, so you may be ok. chase, for eg., apparently does ordinarily hard pull for cli requests...
i just got a cap1 cli w/o a hard pull a few weeks ago.
@blondie_keen wrote:
thanks oracles for you reply. is it normal for a CC company to do a hard inquiry on someone who just asked for a CLI? I wasn't aware that a hard pulls were necessary!!! : (

i am working as we speak to clean up my reports but i have two CO's that aren't due to fall off for another two years about so i'm not too sure what more i can do....

i *might* try a different backdoor number and try again or at least see if i can get more info out of someone

Re: CAP ONE CLI DECLINE : (

Equinox — Tue, 27 Jan 2009 22:08:08 GMT

Capital one doesn't pull hard for CLI's. When I asked last week they said It'd be a soft pull, checked my credit report to confirm as well. It's soft.

Re: CAP ONE CLI DECLINE : (

oracles — Tue, 27 Jan 2009 22:26:40 GMT

oh this is very good,

I would still recommend before requesting a cli with any company, always ask first if it will be a hard pull.

Unfortunately sometimes the frontline rep doesnt know anything and will tell you one thing and it is actually something else. YMMV