topic Re: Capital One Unauthorized Account Opening in Credit Cards

Capital One Unauthorized Account Opening

BronzeTrader — Wed, 14 Dec 2016 05:26:41 GMT

Today I received a letter from Capital One regarding my "new credit card" just opened. This is very shocking to me since I did not apply any Capital One card. So I called Capital One and tried to see what is going on. Capital One has most of my info right, but missing some info. I was concerned about personal info stolen. But finally I figured out this is Capital One's doing. Capital One opened my account without permission. And this is not the first time. This is the reason that I stay clear from any Capital One relationship.

Re: Capital One Unauthorized Account Opening

Anonymous — Wed, 14 Dec 2016 07:15:42 GMT

What did Capital One say when you told them that you did not apply for this? This should be handled as a fraud application. The person who likely opened this account has clearly compromised your information and will likely request a replacement card to an "alternate address". If you haven't already, I might suggest a security freeze on your credit files.

Re: Capital One Unauthorized Account Opening

BronzeTrader — Wed, 14 Dec 2016 13:45:26 GMT

@Anonymous wrote:
What did Capital One say when you told them that you did not apply for this? This should be handled as a fraud application. The person who likely opened this account has clearly compromised your information and will likely request a replacement card to an "alternate address". If you haven't already, I might suggest a security freeze on your credit files.

Just some background, I've received a lot of mailings from Capital One, such as pre-approvals. But I never wanted to have relationship with Capital One. Not impressed with any of its CCs.

Also, several years ago, Capital One opened a CC without my permission. So this time, I believe Capital One did it again and opened my CC from interal people. Similar to Wells Fargo situation. I told the Capital One fraud department and alerted them about possible employee mis-conduct. They say they will investigate.

I do not even know what card this is. Probably the Venture travel card. No point with my having CSR already. I've asked them to erase all Capital One credit entries on my credit report.

I've always try to avoid Capital One for many years.....

Re: Capital One Unauthorized Account Opening

bourgogne — Wed, 14 Dec 2016 14:33:22 GMT

@BronzeTrader wrote:

Today I received a letter from Capital One regarding my "new credit card" just opened. This is very shocking to me since I did not apply any Capital One card. So I called Capital One and tried to see what is going on. Capital One has most of my info right, but missing some info. I was concerned about personal info stolen. But finally I figured out this is Capital One's doing. Capital One opened my account without permission. And this is not the first time. This is the reason that I stay clear from any Capital One relationship.

if you live long enough nothing will shock you anymore. did you see this account show up on your portal and did you get any pulls or report changes?

Re: Capital One Unauthorized Account Opening

Anonymous — Wed, 14 Dec 2016 15:28:15 GMT

Wait....is this even legal? I have never heard of something so ridiculous before!

Re: Capital One Unauthorized Account Opening

Anonymous — Wed, 14 Dec 2016 15:32:01 GMT

@Anonymous wrote:
Wait....is this even legal? I have never heard of something so ridiculous before!

Of course it's not legal. See all the WellsFargo fall out.

In WF case, though, these were created to meet bonus targets, and I don't think end users were sent letters like this. IMO, not too good as a fraud attempt, although I guess a number of people may just not bother to really read or understand the letter

Re: Capital One Unauthorized Account Opening

rlx01 — Wed, 14 Dec 2016 16:11:53 GMT

This isn't possible and you're not getting the full story.

Capital One do not just open cards for you. Especially under the CARD Act. Maybe back in the Wild West days of credit, but not today.

Re: Capital One Unauthorized Account Opening

Anonymous — Wed, 14 Dec 2016 16:26:56 GMT

@Anonymous wrote:
@Anonymous wrote:
Wait....is this even legal? I have never heard of something so ridiculous before!
Of course it's not legal. See all the WellsFargo fall out.

In WF case, though, these were created to meet bonus targets, and I don't think end users were sent letters like this. IMO, not too good as a fraud attempt, although I guess a number of people may just not bother to really read or understand the letter

I figured it wasn't, excuse my sleep deprived mind for the stupid question

Re: Capital One Unauthorized Account Opening

BronzeTrader — Wed, 14 Dec 2016 16:28:05 GMT

@rlx01 wrote:
This isn't possible and you're not getting the full story.

Capital One do not just open cards for you. Especially under the CARD Act. Maybe back in the Wild West days of credit, but not today.

Why this is not possible? Wells Fargo did it. Capital One opened one CC for me before, several years ago. I have nothing to do with Capital One.

The first page of the letter says the card is approved. Second page shows my Experian FICO. Other pages say all the Terms and Conditions. But it never mentioned what CC it is.

Since the FICO was pulled, the applicant has my SSN and DOB. But some of the info on file is still incorrect. So I know the applicant can't be from my family. Only banks have my SSN and DOB, but not 100% of all my info. I safeguard my private info really well and never storage any of my private info online. Just want to alert folks.

Re: Capital One Unauthorized Account Opening

redpat — Wed, 14 Dec 2016 16:35:36 GMT

@BronzeTrader wrote:
@rlx01 wrote:
This isn't possible and you're not getting the full story.

Capital One do not just open cards for you. Especially under the CARD Act. Maybe back in the Wild West days of credit, but not today.
Why this is not possible? Wells Fargo did it. Capital One opened one CC for me before, several years ago. I have nothing to do with Capital One.

The first page of the letter says the card is approved. Second page shows my Experian FICO. Other pages say all the Terms and Conditions. But it never mentioned what CC it is.

Since the FICO was pulled, the applicant has my SSN and DOB. But some of the info on file is still incorrect. So I know the applicant can't be from my family. Only banks have my SSN and DOB, but not 100% of all my info. I safeguard my private info really well and never storage any of my private info online. Just want to alert folks.

You may think you protect your info well but a lot depends on others such as banks, CCC, hospitals and retail stores that you have used your credit card in. So don't think it is impossible to have your indentity hacked. I would dig a little deeper than just blaming CO. One thing they don't have sales people on commission to open new accounts like WF.

Re: Capital One Unauthorized Account Opening

BronzeTrader — Wed, 14 Dec 2016 18:33:04 GMT

@redpat wrote:
You may think you protect your info well but a lot depends on others such as banks, CCC, hospitals and retail stores that you have used your credit card in. So don't think it is impossible to have your indentity hacked. I would dig a little deeper than just blaming CO. One thing they don't have sales people on commission to open new accounts like WF.

Anything is possible. But at this point, it is more on the CO side. I just hope CO cleans up and there is nothing on the record. CO regularly inquire on me.....

Re: Capital One Unauthorized Account Opening

dragontears — Wed, 14 Dec 2016 18:35:54 GMT

If you don't have a relationship with cap1 how do they have your ssn and dob? Personally I would treat this as possible ID theft and take appropriate action

Re: Capital One Unauthorized Account Opening

NRB525 — Wed, 14 Dec 2016 20:20:56 GMT

@bourgogne wrote:
@BronzeTrader wrote:

Today I received a letter from Capital One regarding my "new credit card" just opened. This is very shocking to me since I did not apply any Capital One card. So I called Capital One and tried to see what is going on. Capital One has most of my info right, but missing some info. I was concerned about personal info stolen. But finally I figured out this is Capital One's doing. Capital One opened my account without permission. And this is not the first time. This is the reason that I stay clear from any Capital One relationship.

if you live long enough nothing will shock you anymore. did you see this account show up on your portal and did you get any pulls or report changes?

Well, that would be a good idea, except OP does not have a relationship with Capital One, so does not have any reason to set up an online account.

Which leads to my comment, and OP may not like it, but if this is the second time Cap One opened an account, maybe one way to counteract that is to app a Quicksilver. No AF, and it provides you with a relationship with Capital One, where they become "your bank" looking out for your interests. If it is Identity Theft, Capital One would be one of the first banks a thief would go to, given their range of products for all kinds of good and not so good files. Having your definite connection to Cap One would enable better control, less likely they will just issue a card.

Re: Capital One Unauthorized Account Opening

Anonymous — Wed, 14 Dec 2016 22:24:21 GMT

One thing I don't like about Cap one (but I do love them in a way) is their mailers, some of those if you look closely have the invitation code and when you go into the website, it never once asks for your social just to confirm that things are correct on the screen. I found out that prior to buying my current home..It was used as a rental..So lots of people lived here over the years. I get a pile of offers in other peoples name at least 5 to date name wise from Cap One..I'm kind enough to shred them but I can only imagine what may be getting to my old addresses from Cap One cause postal forwarding only last for so long.

OP everything would work itself out, I would get some more intel on it, file a police report for identity theft, also place alerts on your bureau (it may feel like a hassle when you go to app for other things but well worth it) I would also go to Cap One and ask them do they have a internal opt out option. Next up watch your mail for any funny business like someone else trying to get your mail, even the mail person (they aren't exempt from theft) I've had plenty of empty birthday cards arrive with the envelope tapped shut lol

I would also file the FTC Identity Theft report.

Re: Capital One Unauthorized Account Opening

Anonymous — Wed, 14 Dec 2016 22:56:50 GMT

I would absolutely not apply for any card Cap One offers, that is just insane and ludicrous to even suggest. Place fraud alerts and monitor your reports closely and if Cap One does not delete the account initiate a dispute.

Re: Capital One Unauthorized Account Opening

gdale6 — Wed, 14 Dec 2016 22:59:14 GMT

@Anonymous wrote:
I would absolutely not apply for any card Cap One offers, that is just insane and ludicrous to even suggest. Place fraud alerts and monitor your reports closely and if Cap One does not delete the account initiate a dispute.

One would just need to use the laws afforded you in the FCRA to have it excluded from your CR as an ID Theft account its faster than fooling around with the OC as its done at the CRA level.

Re: Capital One Unauthorized Account Opening

Anonymous — Wed, 14 Dec 2016 23:01:02 GMT

@gdale6 wrote:
@Anonymous wrote:
I would absolutely not apply for any card Cap One offers, that is just insane and ludicrous to even suggest. Place fraud alerts and monitor your reports closely and if Cap One does not delete the account initiate a dispute.
One would just need to use the laws afforded you in the FCRA to have it excluded from your CR as an ID Theft account its faster than fooling around with the OC as its done at the CRA level.

Right... but I believe OP is wanting to keep an ID theft or Fraud alert off his report hence why he has not contact them already.

Re: Capital One Unauthorized Account Opening

gdale6 — Wed, 14 Dec 2016 23:13:46 GMT

@Anonymous wrote:
@gdale6 wrote:
@Anonymous wrote:
I would absolutely not apply for any card Cap One offers, that is just insane and ludicrous to even suggest. Place fraud alerts and monitor your reports closely and if Cap One does not delete the account initiate a dispute.
One would just need to use the laws afforded you in the FCRA to have it excluded from your CR as an ID Theft account its faster than fooling around with the OC as its done at the CRA level.
Right... but I believe OP is wanting to keep an ID theft or Fraud alert off his report hence why he has not contact them already.

Well as soon as the OP info them they didnt app the CRA was notified and a FA is automatically applied to the CR and it will end up on all 3. A 3 mo FA is most likely what it will end up as but I ended up with a 7 yr for someone just getting my CC numbers and committing a bunch of bogus charges on a Synch Bank Visa account I had.

Re: Capital One Unauthorized Account Opening

BronzeTrader — Thu, 15 Dec 2016 01:23:46 GMT

Just received my shinny Venture CC in the mail, with $15,000 CL and 40k bonus offer. But this is already closed.

My history with Capital One dated to 1999 to 2000. I had its Platinum Visa CC. The experience was fine, nothing ordinary. But I closed the account for lack of use. Then I had a Capital One CC opened for me, probably by CO, in like 2003. About 3-4 years ago, I received a pre-approval letter in the mail and applied it. But was declined. It pissed me off and I never wanted to do business with them again.

This time, I do not think my ID was compromised. But it is CO's doing. It has all my personal info, but some info is outdated. CO has been trying hard to push the CC to me, but I refused. So CO sent me a free CC.

Anyhow, I'll be watching my CR carefully. If I see anything wrong, I'll have to take action. But if CO takes care of its business, then it should be just fine.

Unauthorized Credit Card Applications

BronzeTrader — Thu, 15 Dec 2016 23:22:09 GMT

I just wondwe what the purples are for the hackers or thefts to apply the CCs and have the CCs sent to your home address? Some wild jokes, or it is the beginning of some future frauds??