topic Re: Usaa in Credit Cards

Usaa

Anonymous — Mon, 23 Jan 2017 20:18:09 GMT

I was recently approved for an Amex plus and a Visa preferred rewards card from usaa. The Amex has a $15k sl and the Visa a $10k starting limit. I was messing around on my account page and wandered into the pending cards page and noticed I had four Visa cards all with different numbers coming to me in the mail. I noticed I had two showing up in my account section but figured it was just my au card showing up. I opened a chat with usaa and come to find out I have two Visa accounts opened each with a $10k limit and each with an au for a total of four cards. When I applied for the cards I did it back to back each on the same day. One of my visas was opened the next day though. I don't need or want two accounts but am worried about the affects on my credit score of closing an account that was just opened. I'm also worried about the affects on my relationship with usaa. I know I didn't apply for another card and it's not fraud bc they are coming to my house. I know in the future I will want a limitless so I'm also worried about how having this much credit opened with them will affect my ability to qualify for that card when it reaches my state. They couldn't help me online and told me to call in but I'm sure it's going to be the same question. Do you want us to close the account? Should I? I honestly can't believe they approved me for $35k in credit to begin with. Advice?

Re: Usaa

AverageJoesCredit — Mon, 23 Jan 2017 20:28:46 GMT

Obviously your credit must teally be good for them to give you 35k right off the bat. I would just call them and explained you inly applied for two ccs and if they could just close the 2 you dont need. Did you get hit with 4 hps? Again explain to a live person what you believe happened and hopefully they csn swuare you away. Best of luck

Re: Usaa

Anonymous — Mon, 23 Jan 2017 20:44:10 GMT

I applied for two accounts total, one Amex and one Visa. I was told I have an extra Visa that was opened the next day which I thought was odd. I have one hard pull on experian only so far. Usaa usually pulls eq but since it's an Amex I think that's why it was pulled on exp so I might not know for sure for a while if I got multiple pulls on different bureaus for the visas. I really don't mind the multiple visas but I don't want them to hinder my ability to get future usaa products like the limitless or other credit cards outside of usaa. $35k is a lot of credit especially since usaa only gies you a max of $50k total.

Re: Usaa

fltireguy — Mon, 23 Jan 2017 20:54:41 GMT

The fact that it is an Amex woud have no bearing on the CRA they pull - Yes, Ex is used by Amex for Amex issued cards, however the ones that are issued by partner banks will pull whatever that particular bank used (not necessarily Ex)

Re: Usaa

Anonymous — Mon, 23 Jan 2017 21:08:31 GMT

It looks like it's one pull then for three cards which is insane to me. Especially for the amount. The only problem is I started wanting the limitless card which I found out later isn't in my state yet. That is the card I still want and hope this extra account doesn't hinder my chances of getting it. I'm thinking if I have to take the hit now to my credit/ relationship with usaa then I might as well get it over with now so I'm good later. Only way to find out is to call I guess.

Re: Usaa

fltireguy — Mon, 23 Jan 2017 21:52:21 GMT

Maybe keep the card, and PC that one when the limitless becomes available for you?

Re: Usaa

Anonymous — Mon, 23 Jan 2017 22:02:00 GMT

@fltireguy wrote:
Maybe keep the card, and PC that one when the limitless becomes available for you?

No PC for USAA unfortunately

Re: Usaa

woodyman100 — Mon, 23 Jan 2017 22:02:35 GMT

DW apped for an Amex with them and it hit an error page.

After the third attempt it came back that she hit the app limit.

2 Amex cards arrived in the mail a week or so later both with the 5% gas offer.

5% back on 6k at gas stations is pretty sweet along with the 3k on Freedom/Discover.

We use a lot of gas....

Re: Usaa

Anonymous — Mon, 23 Jan 2017 22:42:05 GMT

Ok so I called and this gets interesting. So I applied for the Amex and the Visa on the 18th together right. They say they have me applying for a second Visa on the 19th. The weird part is they didn't have my application for the Visa on the 18th only the one on the 19th, the one I didn't even apply for. They have a record of me having both accounts just not two applications. Sooo...my options were to keep both accounts open since closing one of them would hurt my credit or...they didn't know so they had to figure it out and call me back. They noticed I had a chat with them on the 19th with them but can't see the transcript. I look it up and remember it was about my checking account, getting a new debit card, checks, and a new signature card for my checking account to send back. I tell the girl that I wonder if the person I was chatting with somehow thought in some plausible but highly unlikely way that I meant a Visa signature card instead of a checking account signature card? She thinks she probably did think that even though our conversation had nothing to do with it but to hold and she would figure it out. So she ends up calling me back with the best solution to not affect my credit and get the card closed. She was going to open up a fraud dispute, fill in what happened, and send it in that way so they can cancel the card without it affecting my credit report. I agree, but in thinking now it is totally benefiting them also bc they don't have to admit one of there people screwed up. I should know in three business days what happens. FYI I did try to get them to pc the card to a limitless but they don't do that. 😉

Re: Usaa

Anonymous — Mon, 23 Jan 2017 22:44:18 GMT

I might have been more open to keeping both accounts if I got both Amex but I have no use for double 1.5% visas. 5% on 6k would be nice. 😉

Re: Usaa

fltireguy — Tue, 24 Jan 2017 00:23:24 GMT

Be careful with that fraud dispute.. it could do bad things..you could easily wind up with fraud alerts on all 3

Re: Usaa

Anonymous — Tue, 24 Jan 2017 00:58:35 GMT

What do you mean?

Re: Usaa

unc0mm0n1 — Thu, 09 Mar 2017 16:43:49 GMT

@Anonymous wrote:
@fltireguy wrote:
Maybe keep the card, and PC that one when the limitless becomes available for you?
No PC for USAA unfortunately

USAA is the worst, at least for credit cards. Low CLs, no PCs, Crappy sign-up bonuses, HP CLI, and terrible rewards. I think that's why the limitless is so unlike them. I can't believe this is going to be around for a long time so I would try to get it as soon as possible.

Re: Usaa

Anonymous — Thu, 09 Mar 2017 19:02:02 GMT

@unc0mm0n1 wrote:
@Anonymous wrote:
@fltireguy wrote:
Maybe keep the card, and PC that one when the limitless becomes available for you?
No PC for USAA unfortunately
USAA is the worst, at least for credit cards. Low CLs, no PCs, Crappy sign-up bonuses, HP CLI, and terrible rewards. I think that's why the limitless is so unlike them. I can't believe this is going to be around for a long time so I would try to get it as soon as possible.

As a former USAA employee, I can second that sentiment that they're the worst (at least with credit cards). I worked in onboarding so I would always have to bite my tongue when someone wanted to apply for a USAA credit card.

My hope is that their competition (NFCU, PenFed, etc.) step up their game so USAA cannot simply nerf the Limitless in a couple years if it's a major loss leader for them... I'd love for NFCU to bump their cashRewards from 1.5% -> 2% or even 2.5% and maybe make the Flagship 2.75% or 3% A guy can dream right?

Re: Usaa

UncleB — Thu, 09 Mar 2017 20:54:32 GMT

@Anonymous wrote:
@unc0mm0n1 wrote:
@Anonymous wrote:
@fltireguy wrote:
Maybe keep the card, and PC that one when the limitless becomes available for you?
No PC for USAA unfortunately
USAA is the worst, at least for credit cards. Low CLs, no PCs, Crappy sign-up bonuses, HP CLI, and terrible rewards. I think that's why the limitless is so unlike them. I can't believe this is going to be around for a long time so I would try to get it as soon as possible.
As a former USAA employee, I can second that sentiment that they're the worst (at least with credit cards). I worked in onboarding so I would always have to bite my tongue when someone wanted to apply for a USAA credit card.

My hope is that their competition (NFCU, PenFed, etc.) step up their game so USAA cannot simply nerf the Limitless in a couple years if it's a major loss leader for them... I'd love for NFCU to bump their cashRewards from 1.5% -> 2% or even 2.5% and maybe make the Flagship 2.75% or 3% A guy can dream right?

Oz

I completely agree, and I'm hoping that competition makes them all work harder for our business.

Regarding USAA, my 'Platinum' Visa was securely in the SD when I got the offer for a no-fee BT at 0% for 12 months... I know other people report getting similar deals often, but this was my first no-fee BT offer and coming from USAA it was especially surprising.

The timing was fortuitous so I took them up on it, but if it's not PIF by 4/2018 I'll transfer it somewhere else... at the high APR they have me stuck at there's no way they'll get interest out of me.