topic Re: Chase AA in Credit Cards

Chase reduced wrong credit line

red259 — Sat, 25 Feb 2017 18:54:13 GMT

So I look at my chase account tonight and Chase reduced my freedom credit line from 3.7k to 1k. I'm just pissed. I am not carrying any balances with Chase. I just made a couple of large PIF payments and I closed the hyatt card recently. When I closed the hyatt card they asked me if I wanted to move some credit over so I moved as much as I could which was only like 2k from the hyatt to my CSR (this was all done on the phone and the rep was the one who brought up the idea of moving some of the credit line over). Then I closed the hyatt card and gave back 11k in credit. This pisses me off because it is the old freedom card with the roating category and sometime quarters I spend more than 1k on that card. This really leaves a bad taste in my mouth with Chase. There is nothing negative showing in my reports and my score is arouns 810. Seriously chase? I have three recent inquiries. One was the CSR, one was an amex business card and the other one I just got tonight was a new citi hilton reserve card. What options do I have with recon? I don't really want to keep a 1k card but its the old version of the freedom and one of my oldest open accounts and it has no AF. This makes me think I should never agree to let Chase move my credit lines again. Has anyone had luck getting their credit line reinstated without a HP?

Re: Chase AA

elim — Sat, 25 Feb 2017 06:50:25 GMT

What the heck? Call them and see what's going on. Politely ask them if they can reinstate your limits. If it's a fresh CLI request, I would pass. I tried once, got hit with 3 HP's (2 EX - 1 TU) and was denied.

Oh boy, this is a new turn. What's your exposure with them and total CC limits elsewhere? Are you a profitable customer? I've done a decent churn over the years with Chase, moving limits, closing cards, etc, and mine are intact tonight (only 27k exposure).

Maybe they needed to reduce your exposure with the newer CSR approval? GL and keep us posted

Re: Chase AA

Anonymous — Sat, 25 Feb 2017 08:00:51 GMT

Dang! definitely call and ask for reinstatement, I am sitting at close to 40 INQs average and scores similar to yours and they haven't done anything but raise my limits, granted I spend heavily across my chase cards.

Re: Chase AA

elim — Sat, 25 Feb 2017 08:19:25 GMT

Did you call or SM for the reallocation/closure

Re: Chase AA

Discover2016 — Sat, 25 Feb 2017 08:56:14 GMT

Is it just me or is Chase really touchy about moving limits recently?

Re: Chase AA

Discover2016 — Sat, 25 Feb 2017 09:12:01 GMT

I think going forward people should avoid moving limits with Chase if they have ANY inquiries in the last 12mo.

Re: Chase AA

Ysettle4 — Sat, 25 Feb 2017 12:41:04 GMT

Sorry to hear about your AA. As with some lenders, it's not only about how you handle their cards but also your other cards with other lenders. Without getting all of the details regarding your profile, I suspect Chase did an AR and may have seen something in your profile that spooked them. The 2 reasons that come to mind is high utilization on other cards (80% or above and not paying down the balance over time) or you've opened a bunch of new account in short order. From your post, you don't have a bunch of new accounts so that's not it. I'm going to go with the first reason; high util on other cards perhaps?

Re: Chase AA

kdm31091 — Sat, 25 Feb 2017 13:16:35 GMT

Moving limits in and of itself is not the problem. Doing so causes a review which can lead to problems if they see something they don't like.

Though I will say I can definitely see them clamping down on moving limits. They have always been by far the most liberal about it

Re: Chase AA

Anonymous — Sat, 25 Feb 2017 13:22:19 GMT

Wonder if we are moving into a new phase with Chase? They have over exposed themselves and now caution enters? red259 recon ... this is most unfortunate!

Re: Chase AA

Anonymous — Sat, 25 Feb 2017 13:23:13 GMT

@elim wrote:
What the heck? Call them and see what's going on. Politely ask them if they can reinstate your limits. If it's a fresh CLI request, I would pass. I tried once, got hit with 3 HP's (2 EX - 1 TU) and was denied.

Oh boy, this is a new turn. What's your exposure with them and total CC limits elsewhere? Are you a profitable customer? I've done a decent churn over the years with Chase, moving limits, closing cards, etc, and mine are intact tonight (only 27k exposure).

Maybe they needed to reduce your exposure with the newer CSR approval? GL and keep us posted

+1 Good luck! Let us know how it goes.

Re: Chase AA

Anonymous — Sat, 25 Feb 2017 13:31:27 GMT

I shifted CLs this morning with Chase and the rep I spoke to made it sound like a no big deal. I had $40k on my CSP, and I shifted 15k of it to my CSR so I would have even limits across them. My plan currently is to shift more later this year when I am able to PC the CSP to a Freedom, or whatever is best at that time.

I have read latetly that requesting the CL changes via secure message (SM) triggers a review, and some have reported AA becasue of it, but I point blank asked the rep before she did anything about that, and again, she made it out to be no big deal.

I did recently open a Macy's card but it was small limit compared to my exposire with Chase. I'm guessing something else spooked them?

Re: Chase AA

Anonymous — Sat, 25 Feb 2017 17:33:00 GMT

I recently transfered my Slate limit of $6200 to my Freedom Unlimited. The Slate was only 2 months old.

But I called and did it and it took 3 minutes to do the whole process. This was a few months back. No issues.

I had 18 EX inquiries in the past 15 months and 25 new accounts in the past 15 months. Only 5% UTI. Always pay my Freedom before statement cuts.

Re: Chase AA

kdm31091 — Sat, 25 Feb 2017 13:40:08 GMT

@Anonymous wrote:
I shifted CLs this morning with Chase and the rep I spoke to made it sound like a no big deal. I had $40k on my CSP, and I shifted 15k of it to my CSR so I would have even limits across them. My plan currently is to shift more later this year when I am able to PC the CSP to a Freedom, or whatever is best at that time.

I have read latetly that requesting the CL changes via secure message (SM) triggers a review, and some have reported AA becasue of it, but I point blank asked the rep before she did anything about that, and again, she made it out to be no big deal.

I did recently open a Macy's card but it was small limit compared to my exposire with Chase. I'm guessing something else spooked them?

Moving limits always triggers a review. The method you use to do it makes no difference. Moving limits is basically a CLI. They're going to make sure your profile is in order before they grant the request.

Other times, they grant the request and a later review reveals things they aren't happy with.

Moving limits in and of itself isn't a big deal with Chase but if there's any reason for someone to believe their profile has issues (high util, lots of inqs, whatever) it's best to not put yourself under unneccessary attention.

Re: Chase AA

Anonymous — Sat, 25 Feb 2017 13:50:09 GMT

@kdm31091 wrote:

Moving limits always triggers a review. The method you use to do it makes no difference. Moving limits is basically a CLI. They're going to make sure your profile is in order before they grant the request.
Other times, they grant the request and a later review reveals things they aren't happy with.
Moving limits in and of itself isn't a big deal with Chase but if there's any reason for someone to believe their profile has issues (high util, lots of inqs, whatever) it's best to not put yourself under unneccessary attention.

So I triggered a review just this morning by moving limits? Or is there some process that happens when the rep activates that mode in her system, while I am on the phone with them?

Is there a chance I could log in later and see some form of AA?

(I would think not, since the only thing that has changed since I opened my CSR ,their last review of my file, is I added a new account, and a new inquiry to go with it...and my reported balances have gone down, not up)

Re: Chase AA

kdm31091 — Sat, 25 Feb 2017 13:52:06 GMT

@Anonymous wrote:
@kdm31091 wrote:

Moving limits always triggers a review. The method you use to do it makes no difference. Moving limits is basically a CLI. They're going to make sure your profile is in order before they grant the request.
Other times, they grant the request and a later review reveals things they aren't happy with.
Moving limits in and of itself isn't a big deal with Chase but if there's any reason for someone to believe their profile has issues (high util, lots of inqs, whatever) it's best to not put yourself under unneccessary attention.
So I triggered a review just this morning by moving limits? Or is there some process that happens when the rep activates that mode in her system, while I am on the phone with them?

Is there a chance I could log in later and see some form of AA?

(I would think not, since the only thing that has changed since I opened my CSR ,their last review of my file, is I added a new account, and a new inquiry to go with it...and my reported balances have gone down, not up)

I won't pretend to know the exact process but moving limits does trigger a review on some level. When the review happens -- whether it's instant or later -- I am not sure on.

AA is always possible, and doing things like moving limits can increase the chances because you're opening your account up for a review. But AA can occur at any time.

However, I would not be paranoid over it. Every time someone gets AA after xyz behavior, people tend to get paranoid about xyz. Just use your cards, pay your bills and deal with things if and when they happen.

Re: Chase AA

Anonymous — Sat, 25 Feb 2017 13:53:25 GMT

@Anonymous wrote:
@kdm31091 wrote:

Moving limits always triggers a review. The method you use to do it makes no difference. Moving limits is basically a CLI. They're going to make sure your profile is in order before they grant the request.
Other times, they grant the request and a later review reveals things they aren't happy with.
Moving limits in and of itself isn't a big deal with Chase but if there's any reason for someone to believe their profile has issues (high util, lots of inqs, whatever) it's best to not put yourself under unneccessary attention.
So I triggered a review just this morning by moving limits? Or is there some process that happens when the rep activates that mode in her system, while I am on the phone with them?

Is there a chance I could log in later and see some form of AA?

(I would think not, since the only thing that has changed since I opened my CSR ,their last review of my file, is I added a new account, and a new inquiry to go with it...and my reported balances have gone down, not up)

Don't sweat it. Chase AA is like hitting the lottery. Unless you do something completely stupid.

Re: Chase AA

Anonymous — Sat, 25 Feb 2017 13:56:54 GMT

@kdm31091 wrote:
Just use your cards, pay your bills and deal with things if and when they happen.

Plan on it

I'm not really paranoid, my file is good, and I have worked hard and smart to clean it up. Just hate reading about stuff happening with the banks I use...I typically breeze right by when I dont bank/use with certain institutions, but things like this catch my eye..

Re: Chase AA

red259 — Sat, 25 Feb 2017 16:03:02 GMT

@Ysettle4 wrote:
Sorry to hear about your AA. As with some lenders, it's not only about how you handle their cards but also your other cards with other lenders. Without getting all of the details regarding your profile, I suspect Chase did an AR and may have seen something in your profile that spooked them. The 2 reasons that come to mind is high utilization on other cards (80% or above and not paying down the balance over time) or you've opened a bunch of new account in short order. From your post, you don't have a bunch of new accounts so that's not it. I'm going to go with the first reason; high util on other cards perhaps?

My util isn't that high at all and everything is being PIF except for the one BT that I have been paying down for over a yearr which is now down to $390 where it was like 4k or something when I started so it cant be there. There is nothing in my profile that should have remotely spooked them.

Re: Chase AA

red259 — Sat, 25 Feb 2017 16:07:53 GMT

@Anonymous wrote:
@Anonymous wrote:
@kdm31091 wrote:

Moving limits always triggers a review. The method you use to do it makes no difference. Moving limits is basically a CLI. They're going to make sure your profile is in order before they grant the request.
Other times, they grant the request and a later review reveals things they aren't happy with.
Moving limits in and of itself isn't a big deal with Chase but if there's any reason for someone to believe their profile has issues (high util, lots of inqs, whatever) it's best to not put yourself under unneccessary attention.
So I triggered a review just this morning by moving limits? Or is there some process that happens when the rep activates that mode in her system, while I am on the phone with them?

Is there a chance I could log in later and see some form of AA?

(I would think not, since the only thing that has changed since I opened my CSR ,their last review of my file, is I added a new account, and a new inquiry to go with it...and my reported balances have gone down, not up)

Don't sweat it. Chase AA is like hitting the lottery. Unless you do something completely stupid.

I wouldn't mislead people. My score is like 810+ and I have been a chase customer for years and everything on my profile is in order with no negatives and they took AA on me., so it is NOT like hitting the lottery. There have been a lot of datapoints about this and in my case i'm wondering if its because the particular card they reduced wasn't getting used that much. I use the card but rarely do I got over 1k on it.

Re: Chase AA

CreditCuriosity — Sat, 25 Feb 2017 16:09:09 GMT

Sorry to hear what happened.. You going to call and ask for an explanation or for the few thousand to be reinstated or just let it be? Could be anything such as to much available credit with other lenders or many other things as other mentioned.. Weird though none the less as I have movoed limits around ALOT with chase and within the last few months as well and did PC's etc and my scores are no where yourss being i am way lower and i have alot more inquires etc. I have over 40k+ in credit with chase as well