topic Re: Citi PC in Credit Cards

Citi PC

Anonymous — Mon, 27 Feb 2017 07:06:45 GMT

My secured card converted to an unsecured Diamond Preferred in October. I was wondering if I could PC this to the Dividend card and if so do I just refer to it as a "product change" when speaking with the CSR?

Re: Citi PC

Anonymous — Mon, 27 Feb 2017 18:41:25 GMT

@Anonymous wrote:
My secured card converted to an unsecured Diamond Preferred in October. I was wondering if I could PC this to the Dividend card and if so do I just refer to it as a "product change" when speaking with the CSR?

Citibank is pretty good about product changes. I guess they have to be good at something....You could simply call them and ask them to change your Diamond Preferred into a Dividend. You should not have to say the word "product change." If the front line representative that answers at the 800 # on the back of your card cannot or will not help you, go through social media (Facebook/Twitter). The social media representatives, in my experience, seem to be more senior and have authority to help with most things.

I am curious, why the Dividend card? I have one and it leaves very little to be desired. Why not the Double Cash? Sure its ugly, but the better cash back earnings make up for that.

Re: Citi PC

Anonymous — Mon, 27 Feb 2017 19:02:58 GMT

I can easily spend the 6k during the travel quarter this summer

Re: Citi PC

Anonymous — Mon, 27 Feb 2017 19:17:26 GMT

Fair enough. Let us know how the PC goes. There was another poster a week or so ago that successfully changed one of his Citibank cards to Dividend. So it is possible.

Re: Citi PC

jawbrkr — Sun, 05 Mar 2017 06:12:06 GMT

I hear Citi can take up to 45 days to do a PC. Can this be true or is it a YMMV thing?

Re: Citi PC

Discover2016 — Sat, 04 Mar 2017 23:53:42 GMT

I thought the Citi Dividend card was discontinued?

Re: Citi PC

Anonymous — Sun, 05 Mar 2017 00:46:35 GMT

@jawbrkr wrote:
I hear Citi can take yo to 45 days to do a PC. Can this be true or is it a YMMV thing?

Generally the PC is immediate; however, it is not permanent until after 45 days. They state this 45 day window gives you the option of backing out and going back to the original card.

Re: Citi PC

Anonymous — Sun, 05 Mar 2017 00:48:15 GMT

@Discover2016 wrote:
I thought the Citi Dividend card was discontinued?

They no longer market the Dividend to new cardholders; however, they continue to service existing accounts and there have been people that were able to PC to it after it became unavailable online.