topic Re: Hilarious chat with Barclays after CLD in Credit Cards

Hilarious chat with Barclays after CLD

805orbust — Mon, 13 Mar 2017 14:35:30 GMT

So I got an alert from Barclays that my JetBlue Mastercard was at 84% utilization. Log in (I was in religious services by the way) to see that they CLD me. Ok, call them this morning and was xferred to their "Portfolio" dept who said he would love to discuss my situation. Turns out their issue was that I opened PenFed and Navy Fed cards as well as a Blue Cash for Business since October when I was approved with them and I could try to get it restored in 6 months. Sure. I told him I'd rather pay the remaining balance and just close the account. He informed me that he needed to transfer me to a different dept. After I made the $1600 payment, the conversation went like this:

Them: "are you sure you want to close the account?"

Me: "Absolutely"

Them: "You will lose any unapplied points and will not be able to reopen this account"

Me: "No problem"

Them: "Well we hate to lose you as a customer, is there any particular reason for your decision?"

Me: "When it comes to financial institutions, I'm looking for partners, not mental patients"

Them: chuckling

It was hilarious to hear the CSR cracking up, but what's even greater is that I could care less. Screw them. First world problems huh?

Re: Hilarious chat with Barclays after CLD

805orbust — Mon, 13 Mar 2017 14:44:40 GMT

...she even said they hope to be able to fill my credit needs in the future... sure, leave the light on

Re: Hilarious chat with Barclays after CLD

Anonymous — Mon, 13 Mar 2017 14:46:58 GMT

I hope everyone reading topic is not skimming over the fact that they went back to October. A long time to have your nose clean and be paranoid. That is how they nailed me. As credit continues to grow… geez in nearly six months you can make a lot of progress. You're approved for better products, can't blame anyone for that.

My analogy with the Crazy Girlfriend still stands that's 6 freaking months she went back on you. Good riddance.

Re: Hilarious chat with Barclays after CLD

Anonymous — Mon, 13 Mar 2017 14:55:15 GMT

I think it's better to apply for a Barclay product last before gardening. If they say no because of too many recent accounts, no big deal. I cannot stand the CLD during 0% periods, or BT. I'll admit I fly out of budget on occasion to take advantage. Bad vibes.

Re: Hilarious chat with Barclays after CLD

805orbust — Mon, 13 Mar 2017 14:56:16 GMT

Totally agree dude. During the conversation, the portfolio guy even commended me on how well I am managing my credit. You really can't make this stuff up.

Re: Hilarious chat with Barclays after CLD

Anonymous — Mon, 13 Mar 2017 14:59:12 GMT

If any of my three other cards would give me a $2k increase, I would close my Barclays account tomorrow just because I hear enough horror stories about Barclay on these forums. Also, the dread ful dreadful OVER 25% APR.

I will give Barclays kudos for being able to cash out your cashback at $10 instead of $25 *cough* Citi *cough*

Re: Hilarious chat with Barclays after CLD

MyLoFICO — Mon, 13 Mar 2017 15:29:22 GMT

I have an Arrival and Apple rewards with small balances. Once those payments post I am closing my online savings (already 0 balance and moved to Chase) and both cards. I haven't had a babysitter in 40 Years, I don't need one now. Bye, Barclays.

Re: Hilarious chat with Barclays after CLD

805orbust — Mon, 13 Mar 2017 16:24:25 GMT

Its' weird I was kinda thinking of doing the same thing previously, just never got around to it... Boy did those JetBlue points rack up fast! Not worth it tho, not worth it.

Re: Hilarious chat with Barclays after CLD

Anonymous — Mon, 13 Mar 2017 16:46:13 GMT

Very sorry this happened, OP. At least you were able to stay positive during this situation. Well done.

I've opened a LOT of accounts since I opened my Ring account with Barclay, and quite a lot since way back when I first had my other Barclay cards, and my CL with them is intact. Just weird.

OP, what was the limit of your card? Were you close to the limit prior to the CLD, or carrying a balance for a long time? Had increased balances on other cards?

Maybe it was because your Barclaycard was about 4 months old. I have heard a few people say that once they got past the 6 month or 12 month period of having their Barclaycard, that Barclay left them alone when they opened other cards.

I know that these things don't often make sense with Barclay, but it helps to know some of the details as well.

Nevertheless, none of us should have to be concerned about a lender's potential actions when we are doing the right things. Sorry to hear of it.

Re: Hilarious chat with Barclays after CLD

Anonymous — Mon, 13 Mar 2017 17:13:34 GMT

The negative things I read about Barclays makes me a bit uneasy.

But so far so good. (no AA so I will continue to keep them open)

I've had the Sallie Mae card almost 2 years, opened about 12 cards after that,

and BT to them 3 times.

Re: Hilarious chat with Barclays after CLD

805orbust — Mon, 13 Mar 2017 17:14:38 GMT

Good question. The card had a starting limit of $3000 which was plenty as I only used it for very specific things, like the double points at restaurants and triple at JetBlue. It is my lowest limit major as all but a few sock-drawered cards are at 5 figures. I had just made an $1100 payment on a $2100 balance (purchased a bunch of merchandise for a personal project) a week prior and swiped a couple of times for dinner. Other than that, never really passed the $1500 threshold during a statement period.

Re: Hilarious chat with Barclays after CLD

Anonymous — Mon, 13 Mar 2017 17:19:22 GMT

About 8 of the 12 cards I opened after the Sallie Mae was in the following 6 months.

Re: Hilarious chat with Barclays after CLD

AverageJoesCredit — Mon, 13 Mar 2017 17:35:59 GMT

Sorry 805 but 805 kudos for being able yo close right away and with head held high. For me whats worse is they might not like you getting new cards but wait til after you make some purchases before clding you. I mean come on, cc up and just freeze the card and dont let the charges go through so the person knows bid daddy not happy. Sheesh, its almost shady that they want to have you hit with super high utilization after they cld you almost to punish you. Maybe im paranoid lol. Will never crucify someone who adds Penfed and Navy after getting another cc because those are some fantastic pickups that do more than help with your credit card needs. Bravo 805, as always, send Sir Barclays a bag of coffee for Christmas and all will be right with the world

Re: Hilarious chat with Barclays after CLD

805orbust — Mon, 13 Mar 2017 18:27:59 GMT

Oh you KNOW this my friend!!!!

Re: Hilarious chat with Barclays after CLD

Anonymous — Mon, 13 Mar 2017 19:57:00 GMT

This makes me so uneasy. I just opened a savings account with them to stick my mortgage downpayment in.

I don't like it when people don't treat my friends well.

Re: Hilarious chat with Barclays after CLD

CreditMagic7 — Mon, 13 Mar 2017 22:06:12 GMT

@Anonymous wrote:
This makes me so uneasy. I just opened a savings account with them to stick my mortgage downpayment in.

I don't like it when people don't treat my friends well.

As anyone can clearly see and often read about with Barclays, you just have to walk a certain line of balance with them and just conduct your management of credit well.

If it's good enough for your other lenders then don't spend time with concern on what Barclays might do and if they snap it's their loss not yours.

Re: Hilarious chat with Barclays after CLD

Anonymous — Mon, 13 Mar 2017 22:12:47 GMT

@Anonymous wrote:
This makes me so uneasy. I just opened a savings account with them to stick my mortgage downpayment in.

I don't like it when people don't treat my friends well.

Much better places you can put it.

Re: Hilarious chat with Barclays after CLD

Anonymous — Mon, 13 Mar 2017 22:49:07 GMT

@805orbust wrote:
Totally agree dude. During the conversation, the portfolio guy even commended me on how well I am managing my credit. You really can't make this stuff up.

Crazytown, I tell you. lol

Re: Hilarious chat with Barclays after CLD

CreditMagic7 — Mon, 13 Mar 2017 23:23:12 GMT

@Anonymous wrote:
@805orbust wrote:
Totally agree dude. During the conversation, the portfolio guy even commended me on how well I am managing my credit. You really can't make this stuff up.
Crazytown, I tell you. lol

Yep.

They ALWAYS said the exact same thing to me in the 2 years i held their cards and called in for anything.

It's part of their canned response for most. Typical hot air balloon lingo for them.

They absolutely love to be detested

Re: Hilarious chat with Barclays after CLD

Anonymous — Mon, 13 Mar 2017 23:31:49 GMT

@CreditMagic7 wrote:
@Anonymous wrote:
@805orbust wrote:
Totally agree dude. During the conversation, the portfolio guy even commended me on how well I am managing my credit. You really can't make this stuff up.
Crazytown, I tell you. lol
Yep.

They ALWAYS said the exact same thing to me in the 2 years i held their cards and called in for anything.

It's part of their canned response for most. Typical hot air balloon lingo for them.

They absolutely love to be detested

They are nothing but a big bag of wind.