topic Re: Citi DC - no score update since February. in Credit Cards

Citi DC - no score update since February.

Anonymous — Tue, 28 Mar 2017 04:30:56 GMT

Usually my DC updates with my new credit score around the 19-21st of the month. Has anyone else not gotten a new score this month?

Re: Citi DC - no score update since February.

-Cal- — Tue, 28 Mar 2017 04:46:43 GMT

Earlier today I observed that mine hasn't updated since January.

Re: Citi DC - no score update since February.

Anonymous — Tue, 28 Mar 2017 05:16:14 GMT

@-Cal- wrote:
Earlier today I observed that mine hasn't updated since January.

I hope this isn't a perk they're getting rid of...

Re: Citi DC - no score update since February.

noobody — Tue, 28 Mar 2017 18:09:19 GMT

My score usually update on last or 2nd to last Tuesday of the month, and score show up 2 weeks later.

Last update was 2/21, which is normal on schedule for me

I have Premier

Re: Citi DC - no score update since February.

CreditInspired — Tue, 28 Mar 2017 11:49:13 GMT

Last update on mine was Feb 21st.

Re: Citi DC - no score update since February.

elim — Tue, 28 Mar 2017 11:55:00 GMT

Last update 02/21/17

Re: Citi DC - no score update since February.

Anonymous — Tue, 28 Mar 2017 16:16:26 GMT

@elim wrote:
Last update 02/21/17

Interesting....more than one person is reporting no updates since the 21st...I wonder if there's a problem at Citi.

Re: Citi DC - no score update since February.

deltatee — Tue, 28 Mar 2017 16:20:16 GMT

@Anonymous wrote:
@elim wrote:
Last update 02/21/17
Interesting....more than one person is reporting no updates since the 21st...I wonder if there's a problem at Citi.

Ditto. My last update on the Anywhere was 2/21 also.

Re: Citi DC - no score update since February.

K-in-Boston — Tue, 28 Mar 2017 16:35:46 GMT

Ours are dated the 21st-27th (my wife and I also have 2/21 dates for our last one) but usually don't show up for a while after that. I don't think there's anything wrong on the Citi side.

Re: Citi DC - no score update since February.

Kforce — Tue, 28 Mar 2017 16:48:39 GMT

A few day's late, the world might stop spinning !!

Re: Citi DC - no score update since February.

AverageJoesCredit — Tue, 28 Mar 2017 16:50:58 GMT

Always seem slow to me so i just go with the flow

Re: Citi DC - no score update since February.

CreditInspired — Tue, 28 Mar 2017 17:06:58 GMT

I just spoke to Daniel via Live Chat. Here is his response.

Daniel: at 13:03:17

It may take up to two weeks for us to update our data; keep this in mind when checking your score. Scores always reflect the previous month's information.

FICO score for current month will reflect in April.

Oh well, that mystery is solved. I think Discover refreshes the same month, but I could be wrong.

Re: Citi DC - no score update since February.

Anonymous — Tue, 28 Mar 2017 17:57:47 GMT

@CreditInspired wrote:
I just spoke to Daniel via Live Chat. Here is his response.

Daniel: at 13:03:17

It may take up to two weeks for us to update our data; keep this in mind when checking your score. Scores always reflect the previous month's information.

FICO score for current month will reflect in April.

Oh well, that mystery is solved. I think Discover refreshes the same month, but I could be wrong.

Thanks for the info! I'll report back next week.

Re: Citi DC - no score update since February.

Anonymous — Tue, 28 Mar 2017 21:09:36 GMT

I've discovered that they are real funky about that. I tried for a CLI earlier this month and they denied me for having too high balances reporting and that my FICO score was 691, last reporting in January. Now online, they were showing my score to be 720 with 0% util, which it was at that point on 21 February, the last time they updated it for me.

I called them to ask why I was being given February's score online, but on the denial letter, it was showing January's score and the only thing the rep could talk about was that the score doesn't factor into the CLI request.

I said "maybe you're missing the point I'm calling about. I'm not calling to discuss my CLI request, I'm calling to find out why you're using January's score for a March action". Her reply was "The January score is the last one we have on file for you". I ask, "Then why am I being shown an updated score online?".

This went back and forth for another 5 minutes or so and I could tell that the 'ol girl was not going to answer my question and responded with "I'll put a note in your file to have an analyst to call you and discuss your CLI request at a later date".

I said "ok fine" *click*

I think they're having problems and there's not enough intelligent people working the phones...

I was going to try for the CLI again after a month, but now stumbling upon this post, I may just chuck it in the sock drawer and work on one of my other cards, maybe I can find intelligent life elsewhere...