topic Re: Cap One online chat gone? in Credit Cards

Cap One online chat gone?

Anonymous — Tue, 23 May 2017 04:34:37 GMT

Just logged onto Cap One's updated website. No online chat option anywhere. Closest I could find was a button to tweet them. Hopefully I'm just not seeing it. I preferred chatting over calling.

Can anyone else still access it?

Re: Cap One online chat gone?

simplynoir — Tue, 23 May 2017 04:51:33 GMT

I just logged in to check and it's still there for me even at this late at night.

Re: Cap One online chat gone?

Anonymous — Tue, 23 May 2017 05:11:33 GMT

It was there for me yesterday....it did take a moment for it to say chat available.

Re: Cap One online chat gone?

Anonymous — Tue, 23 May 2017 10:44:06 GMT

Nevermind. I found it.

Before, it showed up after clicking on Contact Us. Now, it shows up as an icon after you select an account.