topic Re: Amex Reallocation....How long? in Credit Cards

Amex Reallocation....How long?

JSS3 — Wed, 05 Jul 2017 18:55:31 GMT

I received my requested CLI on my 2015 BCE this morning. I then proceeded to transfer most of the limit to my new BCE opened last month. After I submitted the request, I received an error message saying their system was updating so the transfer failed. I logged out and back in to see that the requested transfer amount was immediately deducted from my donor card. However, my new card was still at the same initial limit. Now, I am DOWN thousands of dollars. I waited for hours and then jumped on chat. They said that it was pending and I should receive a letter in 7-10 days. That, to me, seems like it's a denial...but why a denial? I thought transferring limits took minutes. Hours have passed and still no increase on the new card.

Has this ever happened to anyone and what was the outcome?

Re: Amex Reallocation....How long?

Anonymous — Wed, 05 Jul 2017 18:00:57 GMT

If it has been deducted then you should see it in the next day or two. The last time I moved limits, it didnt show up immediately and the rep. gave me the same 7-10 day spiel. So don't overthink it.

Re: Amex Reallocation....How long?

JSS3 — Wed, 05 Jul 2017 18:09:43 GMT

@Anonymous wrote:
If it has been deducted then you should see it in the next day or two. The last time I moved limits, it didnt show up immediately and the rep. gave me the same 7-10 day spiel. So don't overthink it.

Oh thank YOU. I was worried they'd deny it. I assumed if it were approved, it'd be done immediately(or you needed to log out and back in after 15).

Re: Amex Reallocation....How long?

JSS3 — Mon, 10 Jul 2017 20:02:24 GMT

The new limit finally showed up on 7/10/17.

Re: Amex Reallocation....How long?

wasCB14 — Mon, 10 Jul 2017 20:13:07 GMT

My last reallocation was in March from a years-old card to a days-old one. It was instant and smooth.

Re: Amex Reallocation....How long?

credit_endurance — Mon, 10 Jul 2017 20:25:48 GMT

Not sure if this question has been asked/answered but, what about reallocation of a higher amount from a 6 month old card to a 1.5 year old card with a smaller limit?Would this work?

Re: Amex Reallocation....How long?

JSS3 — Mon, 10 Jul 2017 20:45:28 GMT

@wasCB14 wrote:
My last reallocation was in March from a years-old card to a days-old one. It was instant and smooth.

Yeah, that's why I was worried becasue I assumed it was easy-peasy. Glad all went well. The new limit looks niiiiiice.

Re: Amex Reallocation....How long?

JSS3 — Mon, 10 Jul 2017 20:44:59 GMT

@credit_endurance wrote:
Not sure if this question has been asked/answered but, what about reallocation of a higher amount from a 6 month old card to a 1.5 year old card with a smaller limit?Would this work?

From my understanding, the donor card(money taken from) needs to atleast be a year old.

Test it out is what I say, since you do have a card that's atleast a year old. I'd love to hear the findings on that.

Re: Amex Reallocation....How long?

9CLINE — Mon, 10 Jul 2017 20:58:08 GMT

+1 the card moving from usualy has 2 B a yr. old or more....

Re: Amex Reallocation....How long?

wasCB14 — Mon, 10 Jul 2017 21:18:27 GMT

I don't know if it's still officially a rule, but if it is, there have been many reports of it not being enforced.

I did the reallocation through the form on the website. I didn't need any human CSR's approval to do it.

Re: Amex Reallocation....How long?

Anonymous — Mon, 10 Jul 2017 23:34:33 GMT

@wasCB14 wrote:
I don't know if it's still officially a rule, but if it is, there have been many reports of it not being enforced.

I did the reallocation through the form on the website. I didn't need any human CSR's approval to do it.

Right, there is/was a rule for both cards, the one receiving the increase has to be at least a few months old. That is very frequently waived, and, as wasCB14 says, we have heard several cases where the donor card requirement was waived as well.

Which is not to say it couldn't be enforced if they wanted to!

Re: Amex Reallocation....How long?

Anonymous — Mon, 10 Jul 2017 23:41:02 GMT

Just for the data point, I moved $10,000 from my SPG to my ED and it showed up instantly. The ED card was around 3-4 months old.

Re: Amex Reallocation....How long?

JSS3 — Mon, 10 Jul 2017 23:41:06 GMT

@Anonymous wrote:
Just for the data point, I moved $10,000 from my SPG to my ED and it showed up instantly.

I moved 23,000. I wonder if higher limits cause a delay.

Re: Amex Reallocation....How long?

K-in-Boston — Tue, 11 Jul 2017 01:45:50 GMT

I moved $4k from Blue (~15 years old) to my SPG in March when I received it online, then another $4k in April. Both were instant. Could be that there is a higher threshold where it requires authorization of some sort, though.

Re: Amex Reallocation....How long?

Anonymous — Tue, 05 Jun 2018 10:42:26 GMT

Was searching because the same thing happened to me. I was approved for a new card a few days back. Had a $20k EDP. New card approved for $6k. I moved $19k of the old card to the new one. It told me it was approved and would take 15min. Almost immediately the donor card was reduced to $1k. The new card as of this morning, which is either day 4 or day 5, is still not showing. I messaged Amex and someone told me if can take 7 business days. Second chat resulted in them telling me it won’t show until I get the new card and activate it.

Now sure what is going on but Amex is a good company and has been good to me, so I think it will work out but it is nerve wracking for sure. Don’t know why they take the limit from the donor card if they aren’t moving it to the new card yet.

Another point. When I fake like I am going to move limits again the new card is showing a limit of $25k.

For Data Points/reference in case more search as I did, I will update when it Finally goes through.

Re: Amex Reallocation....How long?

MrDisco99 — Tue, 05 Jun 2018 12:26:47 GMT

Yeah the first time I moved limits they did the same to me. Took about a week for it to finally show up on the receiver card.

Also the 1 year age rule for moving limits is definitely not a thing. I've moved limits all over my various accounts, most of which are less than a year old.

Re: Amex Reallocation....How long?

Sloedough — Tue, 05 Jun 2018 15:14:38 GMT

I tried this, took a week to get the denial letter. The donor card must have a minumum CL of $1,000. Oops.