topic Re: Calling for increase vs hitting button in Credit Cards

Calling for increase vs hitting button

Anonymous — Mon, 17 Jul 2017 22:26:03 GMT

Does it make a difference? I have read here that it does sometimes. If so when you call what questions will they ask, and what are the best reasons to give for why you need the increase? Also things to definitely not say.

Also I read if they have a chat feature that is just as good to use vs hitting the button.

Re: Calling for increase vs hitting button

csryang — Mon, 17 Jul 2017 22:34:29 GMT

@Anonymous wrote:
Does it make a difference? I have read here that it does sometimes. If so when you call what questions will they ask, and what are the best reasons to give for why you need the increase? Also things to definitely not say.

Also I read if they have a chat feature that is just as good to use vs hitting the button.

It's hard to answer your questions because they are not specific... Can you be a bit more specific? Are you planning to request increase from what credit card company?

Every credit card company does credit increase differently!!

Re: Calling for increase vs hitting button

Anonymous — Mon, 17 Jul 2017 23:10:47 GMT

@csryang wrote:
@Anonymous wrote:
Does it make a difference? I have read here that it does sometimes. If so when you call what questions will they ask, and what are the best reasons to give for why you need the increase? Also things to definitely not say.

Also I read if they have a chat feature that is just as good to use vs hitting the button.
It's hard to answer your questions because they are not specific... Can you be a bit more specific? Are you planning to request increase from what credit card company?
Every credit card company does credit increase differently!!

I haven't ever got any increases so all of them!

Specifically Wal Mart, BJ's (both synchrony) Citibank (have 2), Chase, Sun Trust, Capital One (have 2). They all have buttons on the website you can just click from what I have seen.

Re: Calling for increase vs hitting button

Gmood1 — Mon, 17 Jul 2017 23:17:55 GMT

@Anonymous wrote:
@csryang wrote:
@Anonymous wrote:
Does it make a difference? I have read here that it does sometimes. If so when you call what questions will they ask, and what are the best reasons to give for why you need the increase? Also things to definitely not say.

Also I read if they have a chat feature that is just as good to use vs hitting the button.
It's hard to answer your questions because they are not specific... Can you be a bit more specific? Are you planning to request increase from what credit card company?
Every credit card company does credit increase differently!!
I haven't ever got any increases so all of them!

Specifically Wal Mart, BJ's (both synchrony) Citibank (have 2), Chase, Sun Trust, Capital One (have 2). They all have buttons on the website you can just click from what I have seen.

What are your FICO 8 scores?

Have you requested a CLI or waiting for them to give you one?

Re: Calling for increase vs hitting button

Anonymous — Mon, 17 Jul 2017 23:20:34 GMT

@Gmood1 wrote:
@Anonymous wrote:
@csryang wrote:
@Anonymous wrote:
Does it make a difference? I have read here that it does sometimes. If so when you call what questions will they ask, and what are the best reasons to give for why you need the increase? Also things to definitely not say.

Also I read if they have a chat feature that is just as good to use vs hitting the button.
It's hard to answer your questions because they are not specific... Can you be a bit more specific? Are you planning to request increase from what credit card company?
Every credit card company does credit increase differently!!
I haven't ever got any increases so all of them!

Specifically Wal Mart, BJ's (both synchrony) Citibank (have 2), Chase, Sun Trust, Capital One (have 2). They all have buttons on the website you can just click from what I have seen.
What are your FICO 8 scores?
Have you requested a CLI or waiting for them to give you one?

All around 670. I will be requesting them.

Re: Calling for increase vs hitting button

Gmood1 — Mon, 17 Jul 2017 23:23:50 GMT

Any recent lates in the last 24 months on credit cards?

IME, hitting the luv button was the most successful. With Synchrony bank, calling has been the best approach depending on the card.

Re: Calling for increase vs hitting button

Anonymous — Mon, 17 Jul 2017 23:32:12 GMT

@Gmood1 wrote:
Any recent lates in the last 24 months on credit cards?

IME, hitting the luv button was the most successful. With Synchrony bank, calling has been the best approach depending on the card.

No lates ever. My profiles especially on the BJ's synchrony are pretty solid too. I have charged 8.5k on that one over the last 2 months and paid it all off. Lots of uses in the previous months before that too (I don't know how far they go back, but about a year ago I had 15k charged and paid off in a few months time too). I have a bunch of small 500-900 limits that I charge up to limit every month, pay them off every time so the profiles on those are good too. But I will definitely call on the BJ's if that works better. The small ones I will probably just hit the button, I'm not going to get much of an increase anyway on those I would guess.

Re: Calling for increase vs hitting button

Gmood1 — Mon, 17 Jul 2017 23:37:48 GMT

@Anonymous wrote:
@Gmood1 wrote:
Any recent lates in the last 24 months on credit cards?

IME, hitting the luv button was the most successful. With Synchrony bank, calling has been the best approach depending on the card.
No lates ever. My profiles especially on the BJ's synchrony are pretty solid too. I have charged 8.5k on that one over the last 2 months and paid it all off. Lots of uses in the previous months before that too (I don't know how far they go back, but about a year ago I had 15k charged and paid off in a few months time too). I have a bunch of small 500-900 limits that I charge up to limit every month, pay them off every time so the profiles on those are good too. But I will definitely call on the BJ's if that works better. The small ones I will probably just hit the button, I'm not going to get much of an increase anyway on those I would guess.

Well... you never know. I'm trying to figure out what's holding your scores down? Do you have an installment loan reporting actively? From your description, your scores should all be in the 700s.

Have you been denied an increase or haven't tried for one?

Re: Calling for increase vs hitting button

Anonymous — Mon, 17 Jul 2017 23:38:46 GMT

@Gmood1 wrote:
@Anonymous wrote:
@Gmood1 wrote:
Any recent lates in the last 24 months on credit cards?

IME, hitting the luv button was the most successful. With Synchrony bank, calling has been the best approach depending on the card.
No lates ever. My profiles especially on the BJ's synchrony are pretty solid too. I have charged 8.5k on that one over the last 2 months and paid it all off. Lots of uses in the previous months before that too (I don't know how far they go back, but about a year ago I had 15k charged and paid off in a few months time too). I have a bunch of small 500-900 limits that I charge up to limit every month, pay them off every time so the profiles on those are good too. But I will definitely call on the BJ's if that works better. The small ones I will probably just hit the button, I'm not going to get much of an increase anyway on those I would guess.

Well... you never know. I'm trying to figure out what's holding your scores down? Do you have an installment loan reporting actively? From your description, your scores should all be in the 700s.

I just had a collection pop up (cost me 25 points) and yes I have a personal loan with 9k left on it. The collection is from Sprint they were trying to charge me for something I didn't use and I refused to pay. I wish I just would have. Too late now. They are horrible.

Re: Calling for increase vs hitting button

Gmood1 — Mon, 17 Jul 2017 23:46:22 GMT

Try your SPs first. That would be Synchrony, Capital One and Citi.

With Chase it's normally easier to get another card than a CLI. Especially with your scores being under 700. I'd find another card they have that's useful to you. You can move limits around where you need them.

Re: Calling for increase vs hitting button

Anonymous — Tue, 18 Jul 2017 00:31:49 GMT

@Gmood1 wrote:
Try your SPs first. That would be Synchrony, Capital One and Citi.
With Chase it's normally easier to get another card than a CLI. Especially with your scores being under 700. I'd find another card they have that's useful to you. You can move limits around where you need them.

I was planning on hitting up all the SP increases first, then *maybe* applying for another card or two if I didn't get what I wanted from them. I have a small biz with an EIN number that I don't have any credit on, so I might apply for a biz card. Thanks so much!

Re: Calling for increase vs hitting button

driftless — Tue, 18 Jul 2017 12:13:41 GMT

@Anonymous wrote:
Does it make a difference? I have read here that it does sometimes. If so when you call what questions will they ask, and what are the best reasons to give for why you need the increase? Also things to definitely not say.

Also I read if they have a chat feature that is just as good to use vs hitting the button.

I believe that the CSR will just be just inputting the same information that you would be if you applied online. The CSR does not do a manual review.

Re: Calling for increase vs hitting button

UncleB — Tue, 18 Jul 2017 15:00:27 GMT

@Anonymous wrote:
@csryang wrote:
@Anonymous wrote:
Does it make a difference? I have read here that it does sometimes. If so when you call what questions will they ask, and what are the best reasons to give for why you need the increase? Also things to definitely not say.

Also I read if they have a chat feature that is just as good to use vs hitting the button.
It's hard to answer your questions because they are not specific... Can you be a bit more specific? Are you planning to request increase from what credit card company?
Every credit card company does credit increase differently!!
I haven't ever got any increases so all of them!

Specifically Wal Mart, BJ's (both synchrony) Citibank (have 2), Chase, Sun Trust, Capital One (have 2). They all have buttons on the website you can just click from what I have seen.

Here are a few notes based on my own observations and experiences...

First of all, unless I'm mistaken BJ's is Comenity, not Synchrony, so I'll leave that one to someone else (I don't have any Comenity products). I do know that Comenity can be generous, but there is said to be a "method to the madness" to getting Comenity CLIs. I'm sure someone will chime in shortly...

For Walmart, the button/chat works for many, but the most generous CLIs come from calling Credit Solutions (note that this isn't the 'regular' number on the back of the card). They don't care why you want the CLI, and they aren't big on small-talk... they'll ask your income, if you rent/own, and how much you're requesting - that's it. Generally they then put you on hold for a couple of minutes while they do a SP on your TU. Note that there is a thread regarding Synchrony 'Blue Envelopes', and it's thought that seeking aggressive CLIs with multiple Synch cards in a short time-span might be a factor. That said, seeking a CLI on a single account should be fine.

Citibank... you can try online, and it will tell you if a HP is needed. You can usually try every six months. The only time I've heard of getting a different result with a rep is if the account is brand new, and you want a higher starting credit line... in this case a rep can sometimes help (although usually with another HP). For established cardholders, I don't think button vs. rep makes a difference.

Capital One... same results via button, chat, or phone rep.

Chase... is there a button for Chase? If so, I've not yet found it. You can request Chase CLIs via secured message (SM) or phone, but it will be a HP and they are said to generally be stingy (at least relative to other lenders). Many people just open a new card and move the credit lines around, since in either case there's a HP, however if you're concerned about your AAoA this might not be advisable.

Sun Trust... I don't have any experience with them, so I'll leave that one to others for input.

Hope this helps.