https://ficoforums.myfico.com/t5/Credit-Cards/Comenity-automated-system-cannot-find-my-account/m-p/5028940#M1470129 <P>Hello my fico! I have been a long time lurker on the site and have gotten a lot of use out of the postings about comenity and would like to thank everyone for their post, now be it that I have gotten help in regards to comenity I figured I would post this situation here and hopefully get some insight. I recently went on Brylane home (curiosity) and did the shopping cart trick and a preapproval popup came up, I was unsure about taking the card so I closed out of it and didn't give it a second thought until yesterday after researching the card and the perks. I decided to go for it and got the popup again and this time I took it. Well something told me to call the automated system to hear my credit limit and.....they have no record of an account for me, is this normal? A few days before I was preapproved and accepted a j crew card which the automated system found and confirmed the credit limit but not brylane home and I am freaking out. Any advice, help or experience with this would be very helpful thanks.</P> Mon, 21 Aug 2017 04:03:42 GMT Anonymous 2017-08-21T04:03:42Z https://ficoforums.myfico.com/t5/Credit-Cards/Comenity-automated-system-cannot-find-my-account/m-p/5028940#M1470129 <P>Hello my fico! I have been a long time lurker on the site and have gotten a lot of use out of the postings about comenity and would like to thank everyone for their post, now be it that I have gotten help in regards to comenity I figured I would post this situation here and hopefully get some insight. I recently went on Brylane home (curiosity) and did the shopping cart trick and a preapproval popup came up, I was unsure about taking the card so I closed out of it and didn't give it a second thought until yesterday after researching the card and the perks. I decided to go for it and got the popup again and this time I took it. Well something told me to call the automated system to hear my credit limit and.....they have no record of an account for me, is this normal? A few days before I was preapproved and accepted a j crew card which the automated system found and confirmed the credit limit but not brylane home and I am freaking out. Any advice, help or experience with this would be very helpful thanks.</P> Mon, 21 Aug 2017 04:03:42 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Comenity-automated-system-cannot-find-my-account/m-p/5028940#M1470129 Anonymous 2017-08-21T04:03:42Z https://ficoforums.myfico.com/t5/Credit-Cards/Comenity-automated-system-cannot-find-my-account/m-p/5028954#M1470133 Maybe it's too new? How many come out cards have you gotten the past 6 months? Are they all via the shopping cart trick? Mon, 21 Aug 2017 04:27:28 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Comenity-automated-system-cannot-find-my-account/m-p/5028954#M1470133 Anonymous 2017-08-21T04:27:28Z https://ficoforums.myfico.com/t5/Credit-Cards/Comenity-automated-system-cannot-find-my-account/m-p/5028956#M1470134 <P>Thanks for responding ghgirl123. I have 5 accounts with comenity right now which are vs, express, ann taylor, ny&amp;co and the latest one J crew which I currently waiting for in the mail. The first 4 were done last year so the only recent one I have is J crew and yes they were all via the shopping cart trick. I don't know what to think, I am trying not to panic.</P> Mon, 21 Aug 2017 04:34:47 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Comenity-automated-system-cannot-find-my-account/m-p/5028956#M1470134 Anonymous 2017-08-21T04:34:47Z