topic Re: Should I be worried? in Credit Cards

Should I be worried? (BofA Glitch)

Anonymous — Tue, 22 Aug 2017 16:30:50 GMT

Take a look at my BOA account:

Should I be worried? Why does it say cash advances? Is this normal for BOA, or did they code something crazy?

Re: Should I be worried?

Appleman — Sat, 19 Aug 2017 11:18:41 GMT

I would not be worried.

It says 'ATM Cash Advances or Bank Transaction'. Looks to be at a gas pump.

Re: Should I be worried?

AverageJoesCredit — Sat, 19 Aug 2017 12:05:13 GMT

Biggest question did you use it there? If so, you should be ok

Re: Should I be worried?

Anonymous — Sat, 19 Aug 2017 19:20:35 GMT

@Anonymous wrote:
Take a look at my BOA account:

Should I be worried? Why does it say cash advances? Is this normal for BOA, or did they code something crazy?

I don't have BoA, but I have ***never*** seen on any card that descriptor, especially having used the card at the pump or inside at the register. If it is a posted charge, call them to clarify.

Re: Should I be worried?

Anonymous — Sun, 20 Aug 2017 09:59:33 GMT

I called them today and the CSR said everything showed up on their end as a purchase. He said they have a tool to see my online view and that he saw the same thing. He took a note of it and assured me there was nothing to worry abount. Since my CA CL available is untouched, it seems like a weird bug and nothing more. Thanks all!

Re: Should I be worried?

Anonymous — Sun, 20 Aug 2017 10:45:50 GMT

@Anonymous wrote:
Take a look at my BOA account:

Should I be worried? Why does it say cash advances? Is this normal for BOA, or did they code something crazy?

I just looked at my online account because I just got fuel from Sunoco recently. Mine says "Purchases" on the transaction type. So it's different than yours. However, if the CSR says on their end it says purchases, maybe youre fine....possibly every gas station has diferent transaction types?

Re: Should I be worried?

Anonymous — Tue, 22 Aug 2017 09:35:08 GMT

Well my second-ever transaction showed up with the same transaction type. It was a different store altogether. Has anybody else ever seen this, or am I the lucky one out?

Re: Should I be worried?

Anonymous — Tue, 22 Aug 2017 10:36:40 GMT

Well, just stay on top of it. If you PIF every month, then you won't have to worry about interest charges, but if not, be careful that they don't try to make you pay the higher interest rate... It doesn't make any sense that their showing those charges as cash advance... Have you called them?

Re: Should I be worried?

Anonymous — Tue, 22 Aug 2017 14:09:18 GMT

@Anonymous wrote:
Well, just stay on top of it. If you PIF every month, then you won't have to worry about interest charges, but if not, be careful that they don't try to make you pay the higher interest rate... It doesn't make any sense that their showing those charges as cash advance... Have you called them?

I called them in regards to the first one and they said it shows up as a purchase. I always PIF, but a CA would still have interest from day 1, and probably other fees too. I'm concerned that if it doesn't count as a purchase somewhere, I won't earn rewards or -- still more importantly -- the sign-up bonus.

Re: Should I be worried?

elim — Tue, 22 Aug 2017 11:38:35 GMT

Be sure they are giving you the 3% on gas swipes.

Re: Should I be worried?

Anonymous — Tue, 22 Aug 2017 12:28:01 GMT

@elim wrote:
Be sure they are giving you the 3% on gas swipes.

Just logged in and now I see the pending rewards including $0.28 for the gas. Thanks!

Re: Should I be worried?

LadyJEsq — Tue, 22 Aug 2017 14:03:49 GMT

@Anonymous wrote:
Well, just stay on top of it. If you PIF every month, then you won't have to worry about interest charges, but if not, be careful that they don't try to make you pay the higher interest rate... It doesn't make any sense that their showing those charges as cash advance... Have you called them?

I wouldn't matter if s/he PIF because cash advances accrue interest from the moment they are taken out. I would urge the OP to stay on top of this and to keep track of every CSR they spoke with who said that the purchases showed up on their end as purchases. Don't want this to come back and bite them in the butt.

Re: Should I be worried?

Anonymous — Tue, 22 Aug 2017 14:11:10 GMT

@LadyJEsq wrote:
@Anonymous wrote:
Well, just stay on top of it. If you PIF every month, then you won't have to worry about interest charges, but if not, be careful that they don't try to make you pay the higher interest rate... It doesn't make any sense that their showing those charges as cash advance... Have you called them?
I wouldn't matter if s/he PIF because cash advances accrue interest from the moment they are taken out. I would urge the OP to stay on top of this and to keep track of every CSR they spoke with who said that the purchases showed up on their end as purchases. Don't want this to come back and bite them in the butt.

I've been keeping track of when I've called, yes. Debating whether to call again about the second one or not. Is there a chance that BOA has a glitch for all new accounts?

Re: Should I be worried?

LadyJEsq — Tue, 22 Aug 2017 14:27:26 GMT

@Anonymous wrote:
@LadyJEsq wrote:
@Anonymous wrote:
Well, just stay on top of it. If you PIF every month, then you won't have to worry about interest charges, but if not, be careful that they don't try to make you pay the higher interest rate... It doesn't make any sense that their showing those charges as cash advance... Have you called them?
I wouldn't matter if s/he PIF because cash advances accrue interest from the moment they are taken out. I would urge the OP to stay on top of this and to keep track of every CSR they spoke with who said that the purchases showed up on their end as purchases. Don't want this to come back and bite them in the butt.
I've been keeping track of when I've called, yes. Debating whether to call again about the second one or not. Is there a chance that BOA has a glitch for all new accounts?

I would definitely call concerning the second purchase. And by keep track, I mean getting their name, location and CSR number as well. I would also suggest keeping receipts on the off chance you need to prove that these were purchases and not cash advances. It shouldn't come to all that, but clearly it's a glitch with at least your account, so I say be prepared for anything.

Re: Should I be worried?

Anonymous — Wed, 23 Aug 2017 10:50:53 GMT

Spoke with a CSR in WV just now and they said it's a mere bug in online banking. He said they're both definitely normal retail transactions and that there are no issues on their end. I still want to see it correctly on my side, but having two CSR's confirm that there is no issue helps out. On a side note, their phone system isn't as nice as Discover, but their CSR's are just as good... this one wished me a "wonderful week with friends and family" lol

Re: Should I be worried?

LadyJEsq — Wed, 23 Aug 2017 17:08:58 GMT

That's good, but I still say, stay on top of it. I don't kow how many times I was assured by a CSR about an issue (mind you not a CCC) only to have pretty much everything they told me to be nothing but lies (or maybe they didn't know either). So, always cover your butt I say.

Re: Should I be worried? (BofA Glitch)

Anonymous — Sat, 23 Sep 2017 12:35:58 GMT

Just to wrap this up for anybody who stumbles across the thread down the road. Up until the last day before my first statement cut, everything showed as a CA. My first statement came and shows everything as a regular purchase. Now, activity for either that cycle or the current shows everything as a regular purchase. Not sure what's going on, but it did all work out correctly.

Re: Should I be worried? (BofA Glitch)

LadyJEsq — Sat, 23 Sep 2017 18:03:10 GMT

Glad it worked out for you!