topic Re: Citi Bank Website in Credit Cards

Citi Bank Website

corymcd88 — Sun, 27 Aug 2017 01:41:04 GMT

Citi's online site when you long in I get a lot of errors if you are doing a lot of different thing on it. I have to close it out restart the web browser to get it to work again.

Re: Citi Bank Website

Anonymous — Sun, 27 Aug 2017 01:46:19 GMT

There is a note on their site:

"We're making improvements to your online experience. Some features may be unavailable on 8/27/17 from 12 AM to 8 AM ET."

Maybe they've started early?

I was able to log in, but when i log out, i get a temporaily unavailable error

Re: Citi Bank Website

corymcd88 — Sun, 27 Aug 2017 01:54:18 GMT

@Anonymous wrote:
There is a note on their site:
"We're making improvements to your online experience. Some features may be unavailable on 8/27/17 from 12 AM to 8 AM ET."

Maybe they've started early?

I was able to log in, but when i log out, i get a temporaily unavailable error

I have been seeing that for years and it's still crap, I feel like their server is 20 years old.

Re: Citi Bank Website

wasCB14 — Sun, 27 Aug 2017 02:27:15 GMT

I always get logged out from the main site automatically when I go the price rewind page.

Re: Citi Bank Website

corymcd88 — Sun, 27 Aug 2017 03:55:43 GMT

@wasCB14 wrote:
I always get logged out from the main site automatically when I go the price rewind page.

Very convenient.

Re: Citi Bank Website

Anonymous — Sun, 27 Aug 2017 10:58:21 GMT

Of websites for my use, Citi has had the worst site over the years. In reading postings the last few years on different sites it seems this is their norm. Get my work done but their site seems flaky and not just when they are working on it.

Re: Citi Bank Website

Anonymous — Sun, 27 Aug 2017 11:24:06 GMT

Yah, it's true. The Citi website is totally garbage. It really is aweful. I HATE IT!

My favorite is Cap1. Don't use that anymore, but their website is very easy and well thought out.

Re: Citi Bank Website

happypill — Sun, 27 Aug 2017 16:17:14 GMT

Yes, Citi's website has always been pretty poor over the years. My biggest gripe is that I need to log in separately for my AA card and Hhonors card because they are part of different programs; and I have an old CitiBusiness card as well that's yet a different log-in. Every other lender I use allows you to just log in once to see all my accounts.

I like Capital One and Barclay's websites. Both are clear and easy to understand, points post immediately and it's easy to redeem. I don't actually use the cards from either company much any more, but their website design is solid.

Re: Citi Bank Website

wasCB14 — Sun, 27 Aug 2017 16:47:05 GMT

@happypill wrote:
Yes, Citi's website has always been pretty poor over the years. My biggest gripe is that I need to log in separately for my AA card and Hhonors card because they are part of different programs; and I have an old CitiBusiness card as well that's yet a different log-in. Every other lender I use allows you to just log in once to see all my accounts.

I like Capital One and Barclay's websites. Both are clear and easy to understand, points post immediately and it's easy to redeem. I don't actually use the cards from either company much any more, but their website design is solid.

You should be able to merge the AA and HHonors logins. I'm not sure about the business one. I can see Prestige, the closed AA, and Costco all in one login. They all have separate programs.

Has there been any news about whether Citi HH accounts will be sold to Amex or PCed?

Re: Citi Bank Website

Anonymous — Sun, 27 Aug 2017 17:11:55 GMT

It seems almost as if they deliberately make it difficult for people to pay their bills.

Re: Citi Bank Website

happypill — Sun, 27 Aug 2017 17:17:12 GMT

@wasCB14 wrote:
@happypill wrote:
Yes, Citi's website has always been pretty poor over the years. My biggest gripe is that I need to log in separately for my AA card and Hhonors card because they are part of different programs; and I have an old CitiBusiness card as well that's yet a different log-in. Every other lender I use allows you to just log in once to see all my accounts.

I like Capital One and Barclay's websites. Both are clear and easy to understand, points post immediately and it's easy to redeem. I don't actually use the cards from either company much any more, but their website design is solid.
You should be able to merge the AA and HHonors logins. I'm not sure about the business one. I can see Prestige, the closed AA, and Costco all in one login. They all have separate programs.

Has there been any news about whether Citi HH accounts will be sold to Amex or PCed?

I specifically asked them via chat and they told me it wasn't possible to have the AA and Hhonors on the same page. I believe AA is considered a core card so it will be on the same page as Prestige, DC, etc., but Hhonors is separate.

Haven't heard anything about what will happen to the Hhonors card. Would be interested to know as well.