topic Re: Citi Hilton Update - Appears they are allowing PC's in Credit Cards

Citi Hilton Update - Appears they are allowing PC's

CreditCuriosity — Sat, 21 Oct 2017 18:59:24 GMT

So I just got off a CSR from Citi and it is firm that the Hilton Cards are being moved to Amex. What I found out interesting is I had two offers to PC my card though.. One was for the DC and one was for the AA.. I turned down the AA due to not getting the sign-up bonus. The problem I had was my card is less than a year old and I got the no AF card version not knowing the portfolio was being ended with Citi. With that said I have tons of credit already with Amex so wanted to keep a citi card. So requested the Citi DC card, but the problem she saw was my account was less then a year old which isn't my fault due to not knowing the partnership was going to Amex. Long story short she put a request into the back office to have it converted to a DC card and should here whether a go or not within 7-14 days.

Others that have a Citi Hilton card that want to PC whether you have had the card a year or less regardless and don't want another Amex Revolver I would suggest calling Citi and asking for a PC. I was actually surprised they are allowing them as when I tried a few weeks back it was a no-go it appears they are being flexible again. Hope this help people and hopefully the back office will be able to push through my PC request with less than a year with the card as that was the issue with the CSR had as the computer wouldn't allow it and hopefully they take into consideration my circumstances. Best of luck to others that want a PC as appears available!

Re: Citi Hilton Update - Appears they are allowing PC's

BronzeTrader — Sat, 21 Oct 2017 19:09:23 GMT

@CreditCuriousity wrote:
So I just got off a CSR from Citi and it is firm that the Hilton Cards are being moved to Amex. What I found out interesting is I had two offers to PC my card though.. One was for the DC and one was for the AA.. I turned down the AA due to not getting the sign-up bonus. The problem I had was my card is less than a year old and I got the no AF card version not knowing the portfolio was being ended with Citi. With that said I have tons of credit already with Amex so wanted to keep a citi card. So requested the Citi DC card, but the problem she saw was my account was less then a year old which isn't my fault due to not knowing the partnership was going to Amex. Long story short she put a request into the back office to have it converted to a DC card and should here whether a go or not within 7-14 days.

Others that have a Citi Hilton card that want to PC whether you have had the card a year or less regardless and don't want another Amex Revolver I would suggest calling Citi and asking for a PC. I was actually surprised they are allowing them as when I tried a few weeks back it was a no-go it appears they are being flexible again. Hope this help people and hopefully the back office will be able to push through my PC request with less than a year with the card as that was the issue with the CSR had as the computer wouldn't allow it and hopefully they take into consideration my circumstances. Best of luck to others that want a PC as appears available!

Citi Hilton product change is bad for a lot people. When you PC the card, you do not get any bonus. The same is the card is moved to AmEx. It prevents you from getting the AmEx bonus since you'll have the AmEx Hilton card.

In my case, I have not earned much Citi card bonuses. So I plan to cancel the Citi Hilton card really soon.

The same happened with the Chase Fairmont card PC. For the people who never receive the CSR or CSP bonus, it is not good for the Fairmont card to be PC'ed into CSP. I just do not know when those people would be legible to receive the CSP bonus again since they already have the CSP not by their own choosing.

This is even worse with AmEx since AmEx won't give the AmEx Hilton bonus now since you already have this card.

Re: Citi Hilton Update - Appears they are allowing PC's

BronzeTrader — Sat, 21 Oct 2017 19:12:50 GMT

I think instead of shutting down this card, I'll just PC it to DC card. DC card has no bonus, so it is not blocking anything. And we get to preserve the AAoA. We do not need this DC card since we already have one and it is not being used much.

Re: Citi Hilton Update - Appears they are allowing PC's

CreditCuriosity — Sat, 21 Oct 2017 19:26:47 GMT

@BronzeTrader wrote:
I think instead of shutting down this card, I'll just PC it to DC card. DC card has no bonus, so it is not blocking anything. And we get to preserve the AAoA. We do not need this DC card since we already have one and it is not being used much.

Replying to both of your posts... I agree it is a bad deal for a PC to the AA card that is why I turned that down as wouldn't of got the bonus. Not a bad deal for the PC to the DC card for me as their isn't a bonus that I know about other then a BT offer possibly which I have tons of and don't have balances so this ISN'T a BAD thing for me or most IMO. Others might have offers such as the dividend card or what not. I took the best of the two options.. Granted I have a few 2% cards already, but this will keep the card a no AF card and not impacting any bonus that I know about. Some people want to be Pc'ed to Amex as they burnt them before and possibly a way in with them in the very near future others like me that have 70k exposure with Amex across 4 revolvers don't want another revolver slot taken with Amex and would of just cancelled if I didn't have the PC option.. Also have already got the bonus with Amex for the no AF hilton card in the past as well and no longer have that card.

So long story short agree PC'ing to AA is bad, but to the DC I see no downsides as you eluded to in your first post. Also I choose to PC my CSP to CSR as I find great value in the card although didn't get another sign-up bonus as the card with my dining expense per month made is a very easy choice as also alot of other forum members choose to do that as well. Also the people that got the fairmont card hoping to be PC'ed to one of the core Chase card they did indeed get that, but ya they didn't get the bonus heck they got the fairmont bonus of what two nights and a PC would of double dipped that would of been stupid for Chase to offer them two bonus and just bad business for them. Also the people that got the PC also get a core chase card with being way over 5/24 a big win for alot of those people as well as that was their goal

Re: Citi Hilton Update - Appears they are allowing PC's

K-in-Boston — Sat, 21 Oct 2017 20:14:47 GMT

Just to clarify, if you do get a PC to the Amex Hilton it would not prevent you from getting a bonus in the future. The rule is that you can only receive a bonus once per lifetime on any card. If you never had a signup bonus on a card, you are still eligible to receive it.

Redacted, but left here for context!

Re: Citi Hilton Update - Appears they are allowing PC's

BronzeTrader — Sat, 21 Oct 2017 19:38:07 GMT

@K-in-Boston wrote:
Just to clarify, if you do get a PC to the Amex Hilton it would not prevent you from getting a bonus in the future. The rule is that you can only receive a bonus once per lifetime on any card. If you never had a signup bonus on a card, you are still eligible to receive it.

This is not what I got from chatting with AmEx rep. I was told, as long as you have certain card, say AmEx PRG card, before. Then you won't qualify to receive the bonus again, regardless if you ever receive the bonus. It was clear.

So PC card to other bonus card is very bad. Better and safer to downgrade it to non bonus card and keep it in shoebox. Or just cancel it.

Re: Citi Hilton Update - Appears they are allowing PC's

K-in-Boston — Sat, 21 Oct 2017 19:55:57 GMT

Welcome bonus offer not available to applicants who have or have had this product. - Link

Seems like they changed the language. It used to say something to the effect of lifetime yadda yadda you are only eligible for this bonus if you have never received a bonus for this card. A bit o' Googling shows that it seems to have begun recently but targeted offers may make you eligible. I stand corrected. Thanks!

Re: Citi Hilton Update - Appears they are allowing PC's

AverageJoesCredit — Sat, 21 Oct 2017 20:02:16 GMT

Good info CC, thanks

Re: Citi Hilton Update - Appears they are allowing PC's

SpecFile — Sat, 21 Oct 2017 21:14:40 GMT

For those of us that are currently on the AMEX blacklist: I have read in other forums that AMEX will likely sniff us out and cancel our cards shortly after they are issued. I am hoping that this is not the case.

Re: Citi Hilton Update - Appears they are allowing PC's

AverageJoesCredit — Sat, 21 Oct 2017 21:17:16 GMT

That would stink SpecFile, not your fault you went for a ride in the Citi and ended up at Amex HQ

Re: Citi Hilton Update - Appears they are allowing PC's

SpecFile — Sat, 21 Oct 2017 21:22:34 GMT

@AverageJoesCredit wrote:
That would stink SpecFile, not your fault you went for a ride in the Citi and ended up at Amex HQ

It would stink but I really can’t blame AMEX.

Re: Citi Hilton Update - Appears they are allowing PC's

BronzeTrader — Sat, 21 Oct 2017 22:13:23 GMT

@K-in-Boston wrote:
Welcome bonus offer not available to applicants who have or have had this product. - Link

Seems like they changed the language. It used to say something to the effect of lifetime yadda yadda you are only eligible for this bonus if you have never received a bonus for this card. A bit o' Googling shows that it seems to have begun recently but targeted offers may make you eligible. I stand corrected. Thanks!

Ya. I'd be very wary of any credit card fine prints. They can change it whatever they want. Some folks try to find the "lifetime" wording. But a blanket "who have or have had this product..." coverage will just kill all.

So if you can get the bonus this year, do not want for next year, or the "lifetime". Some may never come. But still stay selective and only pick the gems.

Re: Citi Hilton Update - Appears they are allowing PC's

MAZDA3 — Sat, 21 Oct 2017 23:24:36 GMT

I’m wondering about the AMEX blacklist too since I have a Citi Hilton card. People have weasled back in through the authorized user route, and not been cancelled. Or have I misunderstood this loophole?

Re: Citi Hilton Update - Appears they are allowing PC's

mkhan1093 — Sun, 22 Oct 2017 00:07:12 GMT

My plan is to PC to the Dividend card - it's no longer available for signup but I believe you can get it through a PC. I'm going to do this before the switch to Amex so I don't get disqualified for the Amex Hilton signup bonus. Can't hurt to have another 5%-er

Re: Citi Hilton Update - Appears they are allowing PC's

Peteyglad — Sun, 22 Oct 2017 00:39:31 GMT

My question on this whole deal is what happens with my free night for $10,000 spend? I have already hit my $10,000 spend for the year, but I don't normally get my free night until February. If I close or PC this card I assume my night is forfeited?

Re: Citi Hilton Update - Appears they are allowing PC's

BronzeTrader — Sun, 22 Oct 2017 01:31:58 GMT

Just off the phone with Citi call center (overseas) people. They said, this Citi Hilton card will be converted to AmEx Hilton on 1/1/2018. They do not accept any product change to any of the other Citi cards. I'll try again next week when I can reach the call center in US.

Definitely I do not want to get converted to AmEx Hilton. We can still apply for another AmEx Hilton card and get the bonus. The conversion will kill it. Not much loss since this card is only two years old.

Contacted another US based Citi rep. The Citi Hilton card can't be converted to another Citi card. There must be some agreement between City and AmEx to prevent City from taking the future AmEx customers.

I'll cancel this card. Then wait for another opportunity to get on Citi wagon. Goodbye for now....

Re: Citi Hilton Update - Appears they are allowing PC's

Peteyglad — Sun, 22 Oct 2017 00:49:10 GMT

When this goes to Amex I think there will be some automatic limit decreases for me. Pretty sure Amex won't want me to have 92k in limits with them!

Re: Citi Hilton Update - Appears they are allowing PC's

NRB525 — Sun, 22 Oct 2017 02:05:03 GMT

@BronzeTrader wrote:
Just off the phone with Citi call center (overseas) people. They said, this Citi Hilton card will be converted to AmEx Hilton on 1/1/2018. They do not accept any product change to any of the other Citi cards. I'll try again next week when I can reach the call center in US.

Definitely I do not want to get converted to AmEx Hilton. We can still apply for another AmEx Hilton card and get the bonus. The conversion will kill it. Not much loss since this card is only two years old.

Contacted another US based Citi rep. The Citi Hilton card can't be converted to another Citi card. There must be some agreement between City and AmEx to prevent City from taking the future AmEx customers.

I'll cancel this card. Then wait for another opportunity to get on Citi wagon. Goodbye for now....

Yeah, I need another non-bonus AMEX not at all. Saving slots for potential future apps, and still trying to figure how to reduce my AMEX revolvers.

I'll monitor the situation in the next few months, but by December, if no PC available within Citi, my no-AF Hilton Citi is the next card to close. Really don't need it anyway, even if it were to go to a Double Cash, and certainly don't need it crowding out $13k of Revolver slot space on AMEX.

I already have the AMEX Surpass, which was a nice upgrade for the 100,000 Hilton points a few months back with no HP.

Re: Citi Hilton Update - Appears they are allowing PC's

CreditCuriosity — Sun, 22 Oct 2017 02:31:32 GMT

@BronzeTrader wrote:
Just off the phone with Citi call center (overseas) people. They said, this Citi Hilton card will be converted to AmEx Hilton on 1/1/2018. They do not accept any product change to any of the other Citi cards. I'll try again next week when I can reach the call center in US.

Definitely I do not want to get converted to AmEx Hilton. We can still apply for another AmEx Hilton card and get the bonus. The conversion will kill it. Not much loss since this card is only two years old.

Contacted another US based Citi rep. The Citi Hilton card can't be converted to another Citi card. There must be some agreement between City and AmEx to prevent City from taking the future AmEx customers.

I'll cancel this card. Then wait for another opportunity to get on Citi wagon. Goodbye for now....

That is strange as I had two options for PC's.. Is it a YMMV type thing? as I certainly do not lie not saying you said that btw .. I will go back to the recorded conversation if needed... Strange as DOC had a few scenarios of people being able to PC and alot not being able to then kinda went away a few weeks ago I had no offers then tried today and had two.. Possibly due to me having so much available credit at amex, doubt they have access to their systems that I am offered this? Doubtful just trying to figure out why I had the offers and I will hold them to it due to recorded line if they try to back peddle

Possible HUCA it until you get someone willing to work with you?

another edit BTW mine was a us based CSR that took my call earlier today

another edit she also metnioned it woudl be another card number mostly guessing due to being a MC, but would be same open date and account history

Re: Citi Hilton Update - Appears they are allowing PC's

CreditCuriosity — Sun, 22 Oct 2017 02:30:04 GMT

@Peteyglad wrote:
When this goes to Amex I think there will be some automatic limit decreases for me. Pretty sure Amex won't want me to have 92k in limits with them!

That would be my scenario as well if it happened as I am up there with you in CL's with them, not quite as high but if this was to happen about 10k behind you.