topic Re: Paypal Extras MC CLD in Credit Cards

Paypal Extras MC CLD

Anonymous — Sat, 16 Dec 2017 14:53:50 GMT

Was notifed this morning by MyFico that my account has posted with a CLD from $8,600 down to $1,024. In fairness It has been a year since I have used this card.

Do they do these random types of CLDs?

Re: Paypal Extras MC CLD

simplynoir — Sat, 16 Dec 2017 15:08:28 GMT

@Anonymous wrote:
Was notifed this morning by MyFico that my account has posted with a CLD from $8,600 down to $1,024. In fairness It has been a year since I have used this card.

Do they do these random types of CLDs?

Not necessairly random but Synchrony is known to CLD accounts with non-use and moderately sized limits.

Re: Paypal Extras MC CLD

Adkins — Sat, 16 Dec 2017 15:26:18 GMT

@Anonymous wrote:
Was notifed this morning by MyFico that my account has posted with a CLD from $8,600 down to $1,024. In fairness It has been a year since I have used this card.

Do they do these random types of CLDs?

Not random if you haven't used the card in a year - the CLD is for non-use. Search the forum, this is becoming a common occurrence now. I suggest using the card and calling in to try and get your CL reinstated.

Re: Paypal Extras MC CLD

Benzman — Sat, 16 Dec 2017 15:27:20 GMT

Usually if you hit the CLI increase button, it will reinstate your original limit, sometimes even gives a little more.

Re: Paypal Extras MC CLD

Anonymous — Sat, 16 Dec 2017 15:54:11 GMT

@Anonymous wrote:
Was notifed this morning by MyFico that my account has posted with a CLD from $8,600 down to $1,024. In fairness It has been a year since I have used this card.

Do they do these random types of CLDs?

For Synchrony, that number is a dead giveaway for an inactivity-related CLD.

Re: Paypal Extras MC CLD

Anonymous — Sat, 16 Dec 2017 16:55:02 GMT

As others have said, Synchrony (previously called GECRB/GEMB/GECCC) will lower credit lines of accounts that have become dormant. They always add that strange $24 to the limit; people have had their accounts reduced to $1,024 like yours and also $324 and $124. Usually a phone call to them will restore the limit.

Re: Paypal Extras MC CLD

Anonymous — Sat, 16 Dec 2017 19:53:47 GMT

Called CS, and yes, said they had mailed me a letter. phh.

Anyhow, limit reinstated after providing current income, and a SP (CR's frozen)

At the end of the day, of they didnt reinstate I was going to close it. I dont use the card, (thier points system is trash) and I'm not Sync fan anyway. Pissed they mishandled the "upgrade" last year on the paypal credit to Mastercard "product change".

On a second thought, I should probably use my Discount Tire card, they may do the same on that, huh?

Re: Paypal Extras MC CLD

AverageJoesCredit — Sat, 16 Dec 2017 20:10:01 GMT

How did Synchrony mishandle an upgrade. Any time one upgrades a Synchrony account to a Mastercard, it becomes a new account and closes out the old one. Curious. Thanks.

Re: Paypal Extras MC CLD

Anonymous — Sat, 16 Dec 2017 23:08:33 GMT

@AverageJoesCredit wrote:
How did Synchrony mishandle an upgrade. Any time one upgrades a Synchrony account to a Mastercard, it becomes a new account and closes out the old one. Curious. Thanks.

"Any time one upgrades a Synchrony account to a Mastercard" You assume that everyone knows/knew that's how they do it.

They mishandled it by misinforming me REPEATEDLY before I accepted the "upgrade". I called in and asked 3 times and was told everytime that it would just be a product change, no new account, no changes to CR. I have it documented, well. And now I know that is how Synchrony does upgrades.

But that is in the past, almost 18mo ago, so the impact is now minimal if non-existant. Still pisses me off when I think about the ignornace of their phone reps. ( I am using the word in its proper form, lacking of knowledge or awareness - not the snide derogitory manner how most use it today)

After that BS, I became more active on these forums and started participating and learning.

Back on topic. CLD resolved, now CL back to normal.

Re: Paypal Extras MC CLD

AverageJoesCredit — Sun, 17 Dec 2017 02:41:34 GMT

No assumptions on my part. Youve been a member here longer than i so the info was out there. In your previous post you mentioned upgrading from the paypal credit to the Mastercard and from my understanding when mentioning Paypal credit , that implies Comenity backed Paypal Credit , which cant be upgraded to a Synchrony Smart Connect or their Mastercard. Nowhere in your original post did you mention the problems you faced with Syncs Csr's so i asked if you could let us know how it was mishandled. Thank you for updating us to the how.

Re: Paypal Extras MC CLD

Anonymous — Sun, 17 Dec 2017 02:50:44 GMT

Sorry for my snark. Wasn’t meant to come off the way it did when I just read my reply :-/

My previous PayPal was backed by Synchrony, not Commenity. It was the Smart Connect..

Sorry for lack of info. Didn’t mean to light any fires. Was just listing my frustration with Synch..

Thanks for helping me clarify

Re: Paypal Extras MC CLD

Anonymous — Sun, 17 Dec 2017 03:03:16 GMT

Type $1024 into the search bar, lots of threads I bet.

Re: Paypal Extras MC CLD

Anonymous — Sun, 17 Dec 2017 16:27:43 GMT

@Anonymous wrote:
Called CS, and yes, said they had mailed me a letter. phh.

Anyhow, limit reinstated after providing current income, and a SP (CR's frozen)

At the end of the day, of they didnt reinstate I was going to close it. I dont use the card, (thier points system is trash) and I'm not Sync fan anyway. Pissed they mishandled the "upgrade" last year on the paypal credit to Mastercard "product change".

On a second thought, I should probably use my Discount Tire card, they may do the same on that, huh?

Only use it (Discount Tire) if you really need do to keep it alive. Unless you are early in rebuilding (which from your sig you are clearly not) you don't really need to keep cards that you have to remember to use!

Re: Paypal Extras MC CLD

SunriseEarth — Thu, 21 Dec 2017 09:50:42 GMT

@Anonymous wrote:
@AverageJoesCredit wrote:
How did Synchrony mishandle an upgrade. Any time one upgrades a Synchrony account to a Mastercard, it becomes a new account and closes out the old one. Curious. Thanks.
"Any time one upgrades a Synchrony account to a Mastercard" You assume that everyone knows/knew that's how they do it.

They mishandled it by misinforming me REPEATEDLY before I accepted the "upgrade". I called in and asked 3 times and was told everytime that it would just be a product change, no new account, no changes to CR. I have it documented, well. And now I know that is how Synchrony does upgrades.

And this is a good reason why Forums like this one are important. Although CSRs may describe something as an "upgrade", they may not necessarily be aware of the full impact of their practices. I'm sure in Sync's eyes, you have the "same account" but that doesn't mean that they will not issue a new card with a new opening date.

I had a somewhat similar situation with my Care Credit MC upgrade offer. I ultimately took it, but I waited until after I apped for Chase Freedom, as I was barely within 5/24 as it was, and I didn't want to lose out over a Care Credit card. It turned out to be a good decision to wait.

Re: Paypal Extras MC CLD

AverageJoesCredit — Thu, 21 Dec 2017 11:29:52 GMT

I understand, Synchrony can be one fickle beast. If i came off harsh in anyway i too apologize. One thing ive learned here on the forum with Sync is i will use them as a PIF cards because aside from interest, i want to always be prepared for any blue envelope.

Sometimes i think of closing one while it still has high limit before a cld so at least it looks better on my report. Not sure if thats true but id like to think that