topic Re: Comenity CLD in Credit Cards

Comenity CLD

tempusfugit123 — Thu, 18 Jan 2018 03:12:12 GMT

Hi all!

Haven't posted in a very long time! But was wondering if anyone after maybe 6 months or so was able to get CLI's again from Comenity. I had fraud on my bank account that made me miss my payment on several of my accounts. This created a red flag to them and they went through all of my accounts and cld me. They stated because I had never used the max available credit they didn't want to take any risks which is understandable. But I do want to make purchases with them in the future but they decreased it down to the dollar I had available. I feel like giving up but I've had this accounts the last 4-5 years.

Anyone else have a similar experience?

Re: Comenity CLD

FinStar — Thu, 18 Jan 2018 03:17:59 GMT

Just be glad they didn't close them! If the bank account situation has been rectified, let the dust settle and give the accounts some time to recoup those CLs. It may take a while, but that's only if you decide to keep them. Synchrony is also well-known to CLD or closing accounts due to similar situations.

Re: Comenity CLD

tempusfugit123 — Thu, 18 Jan 2018 03:19:39 GMT

Thanks FinStar,

Might wait a year then see what happens. I had about 40k available on PotteryBarn so the drop to 8k definetly hurts lol but I'll let the dust settle!

Re: Comenity CLD

FinStar — Thu, 18 Jan 2018 03:23:51 GMT

@tempusfugit123 wrote:
Thanks FinStar,

Might wait a year then see what happens. I had about 40k available on PotteryBarn so the drop to 8k definetly hurts lol but I'll let the dust settle!

Ouch! That's a big drop. From what I've read (although Comenity is a very odd animal) CLIs can be SP. Some call the automated line to submit the request while others do it online. Just be aware there may be a disclaimer that they may HP so YEMV. Some folks have reported SP others HP. IIRC, forum member pizza1 has had SP CLIs on this card.

Re: Comenity CLD

tempusfugit123 — Thu, 18 Jan 2018 03:25:48 GMT

Oh yes one night about 4 years ago I called the automated system nonstop to reach that amount then sat on it. Same with J Crew, VS, and Crate and Barrel. Only account they haven't touched is my Restoration Hardware at 20k still. I spend alot with them but at the same time never needed that much available credit BUT I will wait it out for sure I need the extra cushion

Re: Comenity CLD

FinStar — Thu, 18 Jan 2018 03:30:53 GMT

@tempusfugit123 wrote:
Oh yes one night about 4 years ago I called the automated system nonstop to reach that amount then sat on it. Same with J Crew, VS, and Crate and Barrel. Only account they haven't touched is my Restoration Hardware at 20k still. I spend alot with them but at the same time never needed that much available credit BUT I will wait it out for sure I need the extra cushion

Perfect. It sound like you know the drill with Comenity...and, no surprise, you have a few others! I definitely agree just to lay low for a bit and then "rebuild" the CL(s) over time.

Re: Comenity CLD

ecxpa — Thu, 18 Jan 2018 03:42:14 GMT

@tempusfugit123 wrote:
....................................... But I do want to make purchases with them in the future but they decreased it down to the dollar I had available. I feel like giving up but I've had this accounts the last 4-5 years.

Anyone else have a similar experience?

Do you mean they cut your credit line to what you owe????? If so, they may be balance chasing you and probably will eventually close the card as you pay down your balance. If this is not the case, what do you mean they cut you down to the dollar you had available.?

Re: Comenity CLD

peghede — Thu, 18 Jan 2018 03:46:28 GMT

no one should have missing payments...you keep few banks with money ....no excuse to blame fraud.takes time and hard work and perfection to have it all.especially when u care about u credit lines and credit.

sorry m8 about u cld but you did it to uself.

Re: Comenity CLD

tempusfugit123 — Thu, 18 Jan 2018 03:47:02 GMT

Oh no they aren't balance chasing me at all. When the did CLD they decreased all my limits to what the max I actually used. So for instance I only used 8k on my Potterybarn so they dropped it to that amount. One was Crate and Barrel never used the card but recently started to and they dropped it to almost within a dollar because maybe it happened after I made a purchase. I spoke to someone they said they wouldn't close the accounts but wanted to see more timely payments. This is the first time I had missed a payment but paid them back within 12 days but they might have been scared seeing several accounts not paid. This happened about 2 months ago and I haven't had any decreases since then.

Re: Comenity CLD

ecxpa — Thu, 18 Jan 2018 03:54:59 GMT

@tempusfugit123 wrote:
Oh no they aren't balance chasing me at all. When the did CLD they decreased all my limits to what the max I actually used. So for instance I only used 8k on my Potterybarn so they dropped it to that amount. One was Crate and Barrel never used the card but recently started to and they dropped it to almost within a dollar because maybe it happened after I made a purchase. I spoke to someone they said they wouldn't close the accounts but wanted to see more timely payments. This is the first time I had missed a payment but paid them back within 12 days but they might have been scared seeing several accounts not paid. This happened about 2 months ago and I haven't had any decreases since then.

So how much do you owe Potterybarn now? Are all your credit cards with Comenity, if not did the other lends cut your available credit also?

Re: Comenity CLD

FinStar — Thu, 18 Jan 2018 03:54:21 GMT

@peghede wrote:
no one should have missing payments...you keep few banks with money ....no excuse to blame fraud.takes time and hard work and perfection to have it all.especially when u care about u credit lines and credit.
sorry m8 about u cld but you did it to uself.

What makes you think she didn't care about her credit? Judge much? Not everyone has that flexibility or the option to fund or have several bank accounts at their disposal. I'm sure the OP is fully aware of the toll this took on her accounts as a result of said fraud instance and will likely have better safeguards to prevent it from happening again. And, for all intents and purposes, let's say the perpetrator drained both of her bank accounts (two banks)... should she have 3, 4, 5, 6 bank accounts with six different banks?

Re: Comenity CLD

tempusfugit123 — Thu, 18 Jan 2018 03:55:39 GMT

5k which will be paid off next month but I use them frequently for their rewards system and financing.

Re: Comenity CLD

peghede — Thu, 18 Jan 2018 03:56:53 GMT

yes sir.

8 accounts work.banks/cu.

Re: Comenity CLD

tempusfugit123 — Thu, 18 Jan 2018 03:57:34 GMT

Thanks Finstar!

I've been in these forums for 10 years. Credit is very important to me. If you've ever had total loss of your finances you would understand. All of my accounts wiped and my credit cards hacked. So for the first time in several years I missed my payments by 12 days.....

Re: Comenity CLD

FinStar — Thu, 18 Jan 2018 03:59:12 GMT

@peghede wrote:
yes sir.
8 accounts work.banks/cu.

The OP initiated a thread about the CLD and next steps to regain those CLs, not to be judged on how she handled her fraud situation. Or be told she needs 8 different banks/CUs to prevent this from happening.

Re: Comenity CLD

tempusfugit123 — Thu, 18 Jan 2018 04:00:53 GMT

I didn't miss my other payments with my other banks just Comenity since I pay those all in one day at the begining of each month when the fraud took place. My credit is still in tact just frozen now.

Re: Comenity CLD

peghede — Thu, 18 Jan 2018 04:02:36 GMT

ok sir..excuse me for not sugar coated...

Re: Comenity CLD

tempusfugit123 — Thu, 18 Jan 2018 04:04:15 GMT

I do happen to bank with USAA and my credit union for work with American. My USAA checking accounts all 3 got hacked and my savings. They are still working on it!

Re: Comenity CLD

peghede — Thu, 18 Jan 2018 04:08:33 GMT

i would move my banking away from usaa . hope u get u money back soon..

Re: Comenity CLD

FinStar — Thu, 18 Jan 2018 04:11:00 GMT

@tempusfugit123 wrote:
I do happen to bank with USAA and my credit union for work with American. My USAA checking accounts all 3 got hacked and my savings. They are still working on it!

Definitely not a pleasant situation to go through for anyone. It's something you don't fortget. Sorry to hear about the fraud. This happened to my uncle a while back. A sophisticated fraud ring (which eventually all were aprehended since the FBI was involved) hacked into sevral of his checkings, savings and some brokerage accounts, not to mention his credit cards. All told, $72K drained from his accounts (all recouped) and $32K in attempted charges. BTW, as far as his checking/savings/brokerage - that was 3, not 1, 3 different banks.