topic Re: Discover changed Acct# and Routing # on 2 Cards in Credit Cards

Discover changed Acct# and Routing # on 2 Cards

FireMedic1 — Thu, 07 Jun 2018 16:36:40 GMT

I made my first statement payment on the 3rd for my new second It card. Kept looking for it to clear my checking today. Weird. Nada. Logged into Discover and see returned payment. Huh? I've had the same checking account for years. Called Discover and they said the last 4 account numbers were ****. What? Thats not my checking account numbers. Routing number was right. I've never made changes to banking info with Discover. They said the account doesnt exist. No kidding. So they were very nice and refunded the payment return fee and assurred me my account wouldn't be closed. It was no fault of mine. Computer glitch.

So while I had the nice lady on the phone I went to check the banking info on my first It Card. Wait. She and I saw the routing number was changed also. What the heck is going on here? But the account number was right. So in 1 day, the computer changed my account # on my new card and then changed the routing number on the old card with right account #. Were both like whats going on here. So while I had her on the phone she confirmed all the banking info was right after changing everything to the correct numbers. So you may want to check your banking info online to make sure your numbers wasn't changed by the computer. So new password now. But thanks to whoever wanted to pay my bills.

Re: Discover changed Acct# and Routing # on 2 Cards

Anonymous — Thu, 07 Jun 2018 14:38:33 GMT

FireMedic1 ... thanks for the "heads up" ...

Re: Discover changed Acct# and Routing # on 2 Cards

AverageJoesCredit — Thu, 07 Jun 2018 14:55:47 GMT

Sorry FireMedic, IT WAS ME. I was trying to make an early payment in hopes of some DD luv

Re: Discover changed Acct# and Routing # on 2 Cards

Anonymous — Thu, 07 Jun 2018 15:12:55 GMT

@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS ME. I was trying to make an early payment in hopes of some DD luv

This! LOL!

OP that sucks, but glad it got caught early, fixed and that they were taking accountability for it. It got me checking my linked bank accounts with them as I have two on there.

Re: Discover changed Acct# and Routing # on 2 Cards

Anonymous — Thu, 07 Jun 2018 15:40:37 GMT

Honestly in this case I would rather it be a hacked account, the idea of a dyslexic mothership payment computer is scary.

Re: Discover changed Acct# and Routing # on 2 Cards

FireMedic1 — Thu, 07 Jun 2018 16:48:52 GMT

@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS ME. I was trying to make an early payment in hopes of some DD luv

Figured it was you. Or this guy from the past....

Re: Discover changed Acct# and Routing # on 2 Cards

CreditCuriosity — Thu, 07 Jun 2018 17:23:19 GMT

@FireMedic1 wrote:
@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS ME. I was trying to make an early payment in hopes of some DD luv
Figured it was you. Or this guy from the past....

I hate that guy as he move to zero or nada whenever i throw a dark at the board

Re: Discover changed Acct# and Routing # on 2 Cards

minski — Fri, 08 Jun 2018 16:52:41 GMT

Oh, wow. I had a similar incident with Fidelity Visa. Nothing changed. I had auto pay that went through without incident for over a year and all of a sudden I got a returned payment fee. I never followed up on it but always wondered what happened. I had SUCH trouble when I tried to pay with other accounts; NONE of them would go through until I transferred money to my Fidelity CMA account and paid from there. Since then, I've been wary of using any account but the CMA one to pay the Fidelity Visa which has been a pain in the neck for me. I wonder whether that had initially been a computer glitch as well.

@FireMedic1 wrote:
I made my first statement payment on the 3rd for my new second It card. Kept looking for it to clear my checking today. Weird. Nada. Logged into Discover and see returned payment. Huh? I've had the same checking account for years. Called Discover and they said the last 4 account numbers were ****. What? Thats not my checking account numbers. Routing number was right. I've never made changes to banking info with Discover. They said the account doesnt exist. No kidding. So they were very nice and refunded the payment return fee and assurred me my account wouldn't be closed. It was no fault of mine. Computer glitch.

So while I had the nice lady on the phone I went to check the banking info on my first It Card. Wait. She and I saw the routing number was changed also. What the heck is going on here? But the account number was right. So in 1 day, the computer changed my account # on my new card and then changed the routing number on the old card with right account #. Were both like whats going on here. So while I had her on the phone she confirmed all the banking info was right after changing everything to the correct numbers. So you may want to check your banking info online to make sure your numbers wasn't changed by the computer. So new password now. But thanks to whoever wanted to pay my bills.

Re: Discover changed Acct# and Routing # on 2 Cards

AverageJoesCredit — Fri, 08 Jun 2018 17:02:30 GMT

@FireMedic1 wrote:
@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS ME. I was trying to make an early payment in hopes of some DD luv
Figured it was you. Or this guy from the past....

Haha Dang I remember that. Should have Credit Curiosity sticky that on the 2 big Discover threads

Re: Discover changed Acct# and Routing # on 2 Cards

pizza1 — Fri, 08 Jun 2018 17:18:56 GMT

This is why I push payments. I do not have any banking info "on file" with anyone....period. No CC, no auto payments, no nothing!

Re: Discover changed Acct# and Routing # on 2 Cards

CreditCuriosity — Fri, 08 Jun 2018 17:16:45 GMT

@AverageJoesCredit wrote:
@FireMedic1 wrote:
@AverageJoesCredit wrote:
Sorry FireMedic, IT WAS ME. I was trying to make an early payment in hopes of some DD luv
Figured it was you. Or this guy from the past....
Haha Dang I remember that. Should have Credit Curiosity sticky that on the 2 big Discover threads

Speaking of that @AverageJoesCredit now that I have the powers... just saying .. Doing the community a favor .. Just ran their pre-qual again and of course I was pre-qualfiied lol.. Now back to the real topic and sorry for thread jacking it.

Re: Discover changed Acct# and Routing # on 2 Cards

FireMedic1 — Mon, 11 Jun 2018 18:37:47 GMT

Update: Ever since the snafu with my numbers on both cards. (See 1st post) I had a long convo with the CSR. My account balances and payments are all messed up. Returned payments, they credited my account of course. So for those that accounts are looking screwy. The computer has had problems updating accounts since this past weekend per the CSR. So now it appears to the CSR I will have a pretty good negative balAnce after making another payment today. Some things I charged are not showing up. Pending that listed yesterday are gone today. Its a mess. She couldnt even figure out whats up.

This all started after activating my second card I got on the same login page. Keep an eye out on your accounts. Maybe AJC can now get the 4x CLI. That is if he can hit the darn dartboard and not the server!