topic Re: Product changed Wells Fargo Platinum to New Propel in Credit Cards

Product changed Wells Fargo Platinum to New Propel

Anonymous — Thu, 26 Jul 2018 02:10:27 GMT

Ok. So I know Wells Fargo definition of product change is dumb. They canceled my old Platinum card that started out as secured.m, and opened a NEW propel card complete with new account number and everything. But I was never using that card since it had no benifits/rewards except phone coverage. But still never used it even for that. Per CSR they do not pull credit for product changes just enter income and employment residence and system gives them a yay or nay on the product switch. When she was reading the terms of agreement, she also did mention the SUB of 30K for 3000 spend....... so here’s wishing it all works out. Once I receive the card I’ll try for a CLI. I have had this card 3 years. 2 of which were secured at 2K. Now sits at 3K.
Had 1 30day late 2.5 years ago on the platinum. 1 baddie six years old. Their Experian fico 9 on the website is 692. My fico 8 is at 682 for the last 2 months. 87K in total credit with 1% Utilization.

P.S.
I know my AAoA is affected by the “new” account, but not for a long while.

Re: Product changed Wells Fargo Platinum to New Propel

Anonymous — Thu, 26 Jul 2018 02:13:53 GMT

Congrats on approval !!!!

Re: Product changed Wells Fargo Platinum to New Propel

AverageJoesCredit — Thu, 26 Jul 2018 02:36:15 GMT

I beg to differ, they do pull credit on a product change even if the CSR says they dont. I product changed a Propel 365 Amex to a Cash Wise Visa in February, was told no hp, they closed my account, pulled my Experian, and opened the CW. PCing with WF is not cool imo, it's basically like apping a new card, but sometimes inevitable. Mine was due to having an AF I didnt want to pay since I couldnt justify it.

Re: Product changed Wells Fargo Platinum to New Propel

Anonymous — Thu, 26 Jul 2018 03:22:54 GMT

Well. I guess we’ll see. They usually pull Experian which I have locked. If they pulled one of the other two I guess I’ll find out soon enough. I’ll keep all of you posted. If it does end up pulled, do I have a leg to stand on disputing the inquiry. Would they maybe use that pull for the CLI request?

Re: Product changed Wells Fargo Platinum to New Propel

Malcono — Thu, 26 Jul 2018 04:48:13 GMT

Congrats and hopefully you don't get any Hard Pulls!

Re: Product changed Wells Fargo Platinum to New Propel

Anonymous — Thu, 26 Jul 2018 07:08:25 GMT

Just got approved yesterday as well. But only a $6900 SL. When I get it in the mail I’ll try to call customer service to get that increased. That low of a limit just seems ridiculous compared to some of my other cards. Granted they are premium.

Re: Product changed Wells Fargo Platinum to New Propel

AverageJoesCredit — Thu, 26 Jul 2018 12:29:46 GMT

@Anonymous wrote:
Just got approved yesterday as well. But only a $6900 SL. When I get it in the mail I’ll try to call customer service to get that increased. That low of a limit just seems ridiculous compared to some of my other cards. Granted they are premium.

Only $6900? Low limit? That's actually a really good limit so far upon release of this card. I've seen people with excellent credit profiles pulling in 4k .you cant compare ones limits based off what other lenders are giving. It helps but looking at your siggy, your high limit cards are basically Amex , which really is more based off ones income than credit . They are one of the very few lenders where you can start of at 3k and with 12 months can be at 18k as an example. Everything is relative I just wish terms like ridiculous weren't used when it seems so out of context with overall credit view. Congrats on a very nice approval though.

Re: Product changed Wells Fargo Platinum to New Propel

FinStar — Thu, 26 Jul 2018 14:15:11 GMT

When I PC'd one of my former WF CCs, there was no HP (only SP), but outcomes will vary for others, SP was on TU. Other DPs point to either HP on EX or TU ¯\_(ツ)_/¯

It coded as a new account, but I was eligible for the SUB on the new product.

Re: Product changed Wells Fargo Platinum to New Propel

Anonymous — Thu, 26 Jul 2018 16:43:53 GMT

That’s good to here. I really feel good about it not being a HP. I asked her many questions regarding the SUB and HP vs SP and she was very nice but seemed new. She kept on saying she can only answer what’s written on her script. She was responding to my questions like she was reading from a “script”. So I’m hoping thats an official script given to her as a pop up on her screen or official memo or something. If so, then SP has greater chances. Today is day #1 after I applied and NO alerts from MyFICO, CK, Experian app, credit sesame, or credit journey.

Re: Product changed Wells Fargo Platinum to New Propel

FinStar — Thu, 26 Jul 2018 17:07:31 GMT

If you don't see any alerts or notifications in about a week then it's safe to assume it was SP. There can be a lag between getting alerts from some CMS providers.

Re: Product changed Wells Fargo Platinum to New Propel

Anonymous — Sat, 28 Jul 2018 02:19:35 GMT

@AverageJoesCredit wrote:
I beg to differ, they do pull credit on a product change even if the CSR says they dont. I product changed a Propel 365 Amex to a Cash Wise Visa in February, was told no hp, they closed my account, pulled my Experian, and opened the CW. PCing with WF is not cool imo, it's basically like apping a new card, but sometimes inevitable. Mine was due to having an AF I didnt want to pay since I couldnt justify it.

Today, I did a PC from Platinum to Propel, and I had the same experience as OP. I asked several times (before, during, and after the process) about this being SP only. Each time, the representative assured me that there would be no hard pull. Since this call is most likely recorded, there should be no issue having them remove the inquiry from my report if it happens to pop up.

Re: Product changed Wells Fargo Platinum to New Propel

Anonymous — Sat, 28 Jul 2018 03:48:42 GMT

Day 2

No alerts

Card appeared in my WF app along with the benefits of the card including the 30K SUB. So far so good

Re: Product changed Wells Fargo Platinum to New Propel

arkane — Sat, 28 Jul 2018 06:00:49 GMT

@FinStar wrote:
When I PC'd one of my former WF CCs, there was no HP (only SP), but outcomes will vary for others, SP was on TU. Other DPs point to either HP on EX or TU ¯\_(ツ)_/¯

It coded as a new account, but I was eligible for the SUB on the new product.

Yeah that's no longer a PC then, it's basically a new application (especially if they also do a HP).

Imagine if WF was your oldest tradeline of 10+ years and you PC'd on the terrible advice of a CSR. To say I'd be pissed would be the understatement of the year.