topic Synchrony Bank Mobile App? in Credit Cards

Synchrony Bank Mobile App?

pinkandgrey — Sat, 08 Sep 2018 20:30:41 GMT

I have two Synchrony cards - Walmart and Amazon. Whenever I try to register on the Synchrony website or the MySynchrony app, I get the same message saying "There's been an error and we can't process your request." I've been trying for over a week now. Has anyone else had success with the mobile app for Synchrony?

Re: Synchrony Bank Mobile App?

Anonymous — Sat, 08 Sep 2018 23:29:23 GMT

I have Care Credit and Havertey's Furniture.
I use the Syncrony mobile app all the time.
I have never had any problem.
You might try uninstalling the app, then re-installing.
Not sure about the website, never used it.

Re: Synchrony Bank Mobile App?

pinkandgrey — Sat, 08 Sep 2018 23:55:23 GMT

@Anonymous wrote:
I have Care Credit and Havertey's Furniture.
I use the Syncrony mobile app all the time.
I have never had any problem.
You might try uninstalling the app, then re-installing.
Not sure about the website, never used it.

I can try that, but even on the website when I'm on a computer, I get the same message.

Re: Synchrony Bank Mobile App?

imaximous — Sun, 09 Sep 2018 00:00:23 GMT

There are accounts that can't be managed through their site or mobile app, and will not allow you to register either. You have to go to the individual credit card pages to access your account.

Re: Synchrony Bank Mobile App?

Anonymous — Sun, 09 Sep 2018 00:18:18 GMT

Your username and or password may not be correct.
On the MySynchrony log in page, there is an option to ( Find user name and also Reset password ) options.

You will also need to answer a security question that you set up when you opened your accounts.
If you haven't set one up, you will need to set one up after you successfully log into your account.

I just tried to log in on my laptop and it worked for me.
I hope this information helps you !

Re: Synchrony Bank Mobile App?

imaximous — Sun, 09 Sep 2018 01:42:57 GMT

Some SYNCB accounts can't be managed thorough mysynchrony.com or their mobile app. I've never been able to register my Lowe's or Amazon accounts. I'm pretty sure you can't do it with Walmart either.
You have to go to the individual credit card website and access your account there.
The SYNCB site tells you some private labels cannot be accessed through their site or apps.

Re: Synchrony Bank Mobile App?

pinkandgrey — Sun, 09 Sep 2018 02:48:28 GMT

@imaximous wrote:
Some SYNCB accounts can't be managed thorough mysynchrony.com or their mobile app. I've never been able to register my Lowe's or Amazon accounts. I'm pretty sure you can't do it with Walmart either.
You have to go to the individual credit card website and access your account there.
The SYNCB site tells you some private labels cannot be accessed through their site or apps.

Okay, thanks! Too bad though.