topic Re: Chase lets you lock and unlock your cards now in Credit Cards

Chase lets you lock and unlock your cards now

Anonymous — Fri, 19 Oct 2018 20:18:53 GMT

I got an email from Chase a few days ago (which landed in my spam folder so I didn't notice it until today). I'm assuming this is a new feature, I didn't know about it before, and I didn't see any recent threads here about it so...

They now offer the option to lock and unlock your credit card from the website or mobile app. It's under the three-dot menu under Account Services. See screenshot. This is handy if you lose or misplace your Chase card. According to the website, "New purchases, cash advances and balance transfers are instantly blocked. Fees, credits and recurring transactions aren't affected." You can lock or unlock your card anytime.

Re: Chase lets you lock and unlock your cards now

AverageJoesCredit — Fri, 19 Oct 2018 23:55:13 GMT

Can it lock Chase out from one's life?

Re: Chase lets you lock and unlock your cards now

UpperNwGuy — Sat, 20 Oct 2018 00:22:55 GMT

@AverageJoesCredit wrote:
Can it lock Chase out from one's life?

I sure hope not. Chase is the best credit card issuer out there!

Re: Chase lets you lock and unlock your cards now

Matt9543 — Sat, 20 Oct 2018 00:45:12 GMT

It's been around since I got my card (which is only a month ago) so I actually thought this was a feature they've had for a while. That's interesting actually.

Re: Chase lets you lock and unlock your cards now

TyRacing — Sat, 20 Oct 2018 05:57:18 GMT

yeah its a new feature. maybe about 1-2 months. Discover also has it

Re: Chase lets you lock and unlock your cards now

Matt9543 — Sat, 20 Oct 2018 05:58:47 GMT

From what I've seen Discover has it, Chase has it, Citi has it, but haven't found the feature for American Express. Am I just not looking hard enough?

Re: Chase lets you lock and unlock your cards now

shoegal — Sat, 20 Oct 2018 06:10:23 GMT

I think it is recent but super useful. My DH left his Chase Amazon at the airport and I was able to lock it and order a new one right from the app.

Re: Chase lets you lock and unlock your cards now

Cred4All — Sat, 20 Oct 2018 13:00:02 GMT

That feature is hugely beneficial in certain cases of, well, when a colleague decides to hide your wallet and then leave work for the day. It will save you from reporting them all stolen for a short time .

Re: Chase lets you lock and unlock your cards now

Anonymous — Sat, 20 Oct 2018 13:16:27 GMT

Good information! My landing page is different from what you show and no option exists to turn cards on and off. Wonder if it is a benefit with certain card products?

Re: Chase lets you lock and unlock your cards now

Anonymous — Sat, 20 Oct 2018 16:41:37 GMT

@Matt9543 wrote:
From what I've seen Discover has it, Chase has it, Citi has it, but haven't found the feature for American Express. Am I just not looking hard enough?

only thing ive seen for amex is you can lock AU cards but i have not found how to lock your own

Re: Chase lets you lock and unlock your cards now

awg420 — Sat, 20 Oct 2018 17:34:55 GMT

@Anonymous wrote:
Good information! My landing page is different from what you show and no option exists to turn cards on and off. Wonder if it is a benefit with certain card products?

Option showing on my Freedom and Amazon

Re: Chase lets you lock and unlock your cards now

Anonymous — Sat, 20 Oct 2018 17:56:37 GMT

@Matt9543 wrote:
From what I've seen Discover has it, Chase has it, Citi has it, but haven't found the feature for American Express. Am I just not looking hard enough?

Amex has it...at least on BCP and Cash Magnet for sure. It is listed under the "Account Services" heading. I believe Amex only locks the card for a week.

Cap One also has this feature (Quicksilver is the one I have).

Funny story. I locked my Discover card about a week ago, and forgot about it. I probably lost about 2 years off my life when I logged in to check my balance and saw the message "Your account is frozen". lol, they really need to reword that for voluntary locks.

Re: Chase lets you lock and unlock your cards now

Matt9543 — Sat, 20 Oct 2018 23:06:35 GMT

I found it on the website, is there any way to easily access this from the mobile app? It would be a lot easier to do that compared to having to try to navigate through the website on my cell phone.