topic Re: Changes to CSR, what would you want them to be? in Credit Cards

Changes to CSR, what would you want them to be?

L-TWT — Thu, 25 Oct 2018 21:17:57 GMT

Amex made changes to their gold card & Citi is making changes to the prestige. I was thinking if chase were to make any future changes to the CSR what would you want it to be? For me, I would like them for offer 1.5URs on non category purchases.

Re: Changes to CSR, what would you want them to be?

Anonymous — Thu, 25 Oct 2018 21:20:07 GMT

I would settle for no annual fee.

Re: Changes to CSR, what would you want them to be?

Anonymous — Thu, 25 Oct 2018 21:28:05 GMT

If they can throw in one more bonus category that would be super sweet! Like 3% back on "Entertainment".

Re: Changes to CSR, what would you want them to be?

L-TWT — Thu, 25 Oct 2018 21:34:46 GMT

I think if they were to add an additional 3% category the annual fee would increase.

Re: Changes to CSR, what would you want them to be?

Anonymous — Thu, 25 Oct 2018 21:54:51 GMT

CSR cannot really be a better card unless they eliminate the generic easy to get travel credit and make you work in order to reap the reward like AMEX does. But in a general i would love a chase card with supermarket multiplier on UR ecosystem. Probably even that may be too good to ever be true.

Re: Changes to CSR, what would you want them to be?

redpat — Thu, 25 Oct 2018 21:58:24 GMT

Yeah, I don't believe in fairy dust and unicorns.

Re: Changes to CSR, what would you want them to be?

wasCB14 — Thu, 25 Oct 2018 22:45:28 GMT

A base 1.5x would likely be doable, considering that so many people already have one of the Unlimited cards and earn 1.5x domestically.

My preference would be occasional transfer partner bonuses. TYs and MRs offer them occasionally, but I don't believe I've ever seen Chase offer one.

Re: Changes to CSR, what would you want them to be?

Credit-hoarder — Thu, 25 Oct 2018 23:22:01 GMT

Instead of improving on their top benefits card--they should do the same thing AMEX just did and focus on the runner up (CSP) so more people would want to keep it--myself included.

Re: Changes to CSR, what would you want them to be?

Anonymous — Thu, 25 Oct 2018 23:23:14 GMT

It's one thing to wish for something to get better but you have to be realistic. The CSR is still the #1 sought after premium credit card and Chase has absolutely no problem getting people to apply for and keep the card as is. They have ZERO incentive to change or improve the card. There's a better chance of them nerfing the card in some fashion more than improving it.

Re: Changes to CSR, what would you want them to be?

L-TWT — Thu, 25 Oct 2018 23:46:39 GMT

Irish80,
I was just reading a recent comparison article by the “points guy” where he broke down the possibility of the CSR losing its top ranking as the #1 go to travel card with the increased rewards earnings from the revamped Amex gold & Citi prestige. Because at the end of the day, It’s all about beating out the competition.

Re: Changes to CSR, what would you want them to be?

wasCB14 — Thu, 25 Oct 2018 23:55:30 GMT

@L-TWT wrote:
Irish80,
I was just reading a recent comparison article by the “points guy” where he broke down the possibility of the CSR losing its top ranking as the #1 go to travel card with the increased rewards earnings from the revamped Amex gold & Citi prestige. Because at the end of the day, It’s all about beating out the competition.

Keep in mind TPG is a subsidiary of a 3,600-employee marketing company. At the end of the day, it's about advertising and referral fees.

Re: Changes to CSR, what would you want them to be?

L-TWT — Fri, 26 Oct 2018 00:30:47 GMT

wascb14,
Point well made!

Re: Changes to CSR, what would you want them to be?

redpat — Fri, 26 Oct 2018 09:06:25 GMT

@wasCB14 wrote:
@L-TWT wrote:
Irish80,
I was just reading a recent comparison article by the “points guy” where he broke down the possibility of the CSR losing its top ranking as the #1 go to travel card with the increased rewards earnings from the revamped Amex gold & Citi prestige. Because at the end of the day, It’s all about beating out the competition.
Keep in mind TPG is a subsidiary of a 3,600-employee marketing company. At the end of the day, it's about advertising and referral fees.

That being said there is some truth of CSR losing ground. My CSR is basically in the SD since gold changes and 5x plat airline. IMO, because of these changes and the fact that Amex offers partner transfer bonuses they are kicking the crap out of chase right now.

Re: Changes to CSR, what would you want them to be?

UpperNwGuy — Fri, 26 Oct 2018 11:03:58 GMT

CSR has only been around for a little over two years. Even though it made a big splash when it was unveiled, causing it to rocket to the top of the high-end travel cards, Chase lost quite a bit of money on CSR that first year. I don't know if the card became profitable in the second year, but you can bet that they're not going to make any changes that would worsen the card's profitability. That includes increasing any of the UR earning rates.

TPG's predictions concerning Chase cards are always a bit weird because he makes so much money from Chase and has access to a certain amount of inside information.

The one spending category not adequately addressed by Chase's family of cards is the grocery category. I am guessing that the grocery category is a loss leader for most lenders, and that explains why there are so many more credit cards offering rewards for gas and dining than for groceries. One possible solution would be for Chase to offer a new UR card that earned 2x points for groceries and gas and 1x points for all other spending.

Re: Changes to CSR, what would you want them to be?

UpperNwGuy — Fri, 26 Oct 2018 11:15:02 GMT

@redpat wrote:
@wasCB14 wrote:
@L-TWT wrote:
Irish80,
I was just reading a recent comparison article by the “points guy” where he broke down the possibility of the CSR losing its top ranking as the #1 go to travel card with the increased rewards earnings from the revamped Amex gold & Citi prestige. Because at the end of the day, It’s all about beating out the competition.
Keep in mind TPG is a subsidiary of a 3,600-employee marketing company. At the end of the day, it's about advertising and referral fees.
That being said there is some truth of CSR losing ground. My CSR is basically in the SD since gold changes and 5x plat airline. IMO, because of these changes and the fact that Amex offers partner transfer bonuses they are kicking the crap out of chase right now.

Amex transfer bonuses may appeal to you, but I think you represent a fairly narrow constituency of travel geeks who live and breathe this stuff. For the average cardholder, who rarely thinks about rewards, Chase has a lot to offer with United, Southwest, Marriott, and Hyatt. These four brands are recognizable to almost any cardholder, and many of those cardholders will already have loyalty accounts with one or more of those partners. Amex partners, apart from Delta and Hilton are a bit more exotic. I don't see Chase losing ground. The people I know who are choosing Platinum over CSR seem to motivated by the airport lounge access, not by the transfer partners.

Re: Changes to CSR, what would you want them to be?

redpat — Fri, 26 Oct 2018 12:54:07 GMT

@UpperNwGuy wrote:
@redpat wrote:
@wasCB14 wrote:
@L-TWT wrote:
Irish80,
I was just reading a recent comparison article by the “points guy” where he broke down the possibility of the CSR losing its top ranking as the #1 go to travel card with the increased rewards earnings from the revamped Amex gold & Citi prestige. Because at the end of the day, It’s all about beating out the competition.
Keep in mind TPG is a subsidiary of a 3,600-employee marketing company. At the end of the day, it's about advertising and referral fees.
That being said there is some truth of CSR losing ground. My CSR is basically in the SD since gold changes and 5x plat airline. IMO, because of these changes and the fact that Amex offers partner transfer bonuses they are kicking the crap out of chase right now.
Amex transfer bonuses may appeal to you, but I think you represent a fairly narrow constituency of travel geeks who live and breathe this stuff. For the average cardholder, who rarely thinks about rewards, Chase has a lot to offer with United, Southwest, Marriott, and Hyatt. These four brands are recognizable to almost any cardholder, and many of those cardholders will already have loyalty accounts with one or more of those partners. Amex partners, apart from Delta and Hilton are a bit more exotic. I don't see Chase losing ground. The people I know who are choosing Platinum over CSR seem to motivated by the airport lounge access, not by the transfer partners.

Amex has delta, marriott and hilton. Plat also gives you gold for marriottt and hilton which automatically gives you better point earnings on stays My home airport has an escape lounge which is better than AA lounge which closed in Oct anyway.

Cannot stand SW when all the grey hairs head south for the winter and everyone is in a wheel chair for their miracle flights. Tried them many years ago, never again. It's bad enough being treated like cattle in the airports why fly the king of cattle ranchers SW.

4x dining and 4x grocery on top of plat 5x for frequent flyers is an absolute killer for chase, I can't be the only one.

Re: Changes to CSR, what would you want them to be?

Anonymous — Fri, 26 Oct 2018 13:44:46 GMT

@redpat wrote:
@UpperNwGuy wrote:
@redpat wrote:
@wasCB14 wrote:
@L-TWT wrote:
Irish80,
I was just reading a recent comparison article by the “points guy” where he broke down the possibility of the CSR losing its top ranking as the #1 go to travel card with the increased rewards earnings from the revamped Amex gold & Citi prestige. Because at the end of the day, It’s all about beating out the competition.
Keep in mind TPG is a subsidiary of a 3,600-employee marketing company. At the end of the day, it's about advertising and referral fees.
That being said there is some truth of CSR losing ground. My CSR is basically in the SD since gold changes and 5x plat airline. IMO, because of these changes and the fact that Amex offers partner transfer bonuses they are kicking the crap out of chase right now.
Amex transfer bonuses may appeal to you, but I think you represent a fairly narrow constituency of travel geeks who live and breathe this stuff. For the average cardholder, who rarely thinks about rewards, Chase has a lot to offer with United, Southwest, Marriott, and Hyatt. These four brands are recognizable to almost any cardholder, and many of those cardholders will already have loyalty accounts with one or more of those partners. Amex partners, apart from Delta and Hilton are a bit more exotic. I don't see Chase losing ground. The people I know who are choosing Platinum over CSR seem to motivated by the airport lounge access, not by the transfer partners.
Amex has delta, marriott and hilton. Plat also gives you gold for marriottt and hilton which automatically gives you better point earnings on stays My home airport has an escape lounge which is better than AA lounge which closed in Oct anyway.

Cannot stand SW when all the grey hairs head south for the winter and everyone is in a wheel chair for their miracle flights. Tried them many years ago, never again. It's bad enough being treated like cattle in the airports why fly the king of cattle ranchers SW.

4x dining and 4x grocery on top of plat 5x for frequent flyers is an absolute killer for chase, I can't be the only one.

hah, the single biggest reason I can’t stand SW either and around here, it’s not just the winter time. Nor is it just old people. Every SW flight that I’ve flown on was like a wheelchair convention. That and not being able to pick a seat with extra legroom as I am tall has led me to vow to never fly with them again. You’re not the only one. I’ve been using the Gold card a lot more and the CSR less. I still probably prefer the transfer partners of Chase but it’s not that big of a difference.

Re: Changes to CSR, what would you want them to be?

JaeJae12 — Fri, 26 Oct 2018 13:51:13 GMT

Increase base earning its from 1x-1.5x
Add a 1.5x multipler to the travel/dining; you can only pick one ( for 6 months and placed a cap on the amount of points you can earn from the multiplier which ever comes first. After 6 months you can choose again which one you want the extra multiplier at.

Increase annual fee to $500

Re: Changes to CSR, what would you want them to be?

Anonymous — Fri, 26 Oct 2018 17:00:42 GMT

I would appreciate Chase eliminating the $175 additional AU card AF - that is just mean spirited.

Re: Changes to CSR, what would you want them to be?

Anonymous — Fri, 26 Oct 2018 17:18:57 GMT

If they increase the travel and dining to 4x and add another bonus category with the same AF. Wishful thinking.