topic Re: Capital one buckets- this is how u know ur in it in Credit Cards

Capital one buckets- this is how u know ur in it

Anonymous — Tue, 23 Oct 2018 22:40:52 GMT

I emailed EO got a call from Denise and was informed that the email that gives me a balance alert(titled your requested balance summary)can't be changed to reflect the current card. In my case I started with a Platinum and have product changed to Quicksilver. I learned that I have a Platinum card with Platinum benefits but my plastic card is QS as well as when I log in to my account and statements reflect QS and I get QS rewards. They purposefully make it confusing. The executive office put me through to internet/ IT Dept and they explained that the benefit that the card originally started with will never change.
The benefits are rental car insurance and price protection that sorta thing.

Platinum:
benefits
The actual account

QS:
Rewards
Online
Statements

Sign up for balance summary emails and see what account product it references if you want to know your accounts bucket ( probably where you started).

Re: Capital one buckets- this is how u know ur in it

FinStar — Tue, 23 Oct 2018 22:51:13 GMT

OP, I believe most individuals have reported the same findings with regard to the original product they may have started with as a it moves through various PC phases. The product code or "bucketing" has been widely discussed on here and other CC forums.

Unfortunately, the EO doesn't yield any favorable outcomes since their hands are pretty much tied to what the system only allows.

Re: Capital one buckets- this is how u know ur in it

Anonymous — Tue, 23 Oct 2018 23:57:38 GMT

This is a way to verify the bucket.

Re: Capital one buckets- this is how u know ur in it

CramEiko — Tue, 23 Oct 2018 23:57:56 GMT

Thanks OP. As this may have been discussed on here, I hadn't noticed it until this post. How weird. It all makes sence now. My journey had been Platinum, QS1 then to QS. This explains why the APR is by far my worst and they won't/can't do squat about it and its like pulling teeth to get any CLI.

Re: Capital one buckets- this is how u know ur in it

FireMedic1 — Tue, 23 Oct 2018 23:58:44 GMT

@Anonymous wrote:
I emailed EO got a call from Denise and was informed that the email that gives me a balance alert(titled your requested balance summary)can't be changed to reflect the current card. In my case I started with a Platinum and have product changed to Quicksilver. I learned that I have a Platinum card with Platinum benefits but my plastic card is QS as well as when I log in to my account and statements reflect QS and I get QS rewards. They purposefully make it confusing. The executive office put me through to internet/ IT Dept and they explained that the benefit that the card originally started with will never change.
The benefits are rental car insurance and price protection that sorta thing.

Platinum:
benefits
The actual account

QS:
Rewards
Online
Statements

Sign up for balance summary emails and see what account product it references if you want to know your accounts bucket ( probably where you started).

Once a Plat always a plat no matter what the name of the card is. Look on the back. It has Plat. So in a way you are bucketed to the Plat benefits until like a few and very few lucky people get upgraded to a WMC or WEMC. And thats not written in stone.

Re: Capital one buckets- this is how u know ur in it

UpperNwGuy — Wed, 24 Oct 2018 00:09:28 GMT

When this sort of thing happens, it's time to move on to another lender and just close the Capital One card. AAoA is overrated.

Re: Capital one buckets- this is how u know ur in it

Anonymous — Wed, 24 Oct 2018 00:54:19 GMT

I will probably sock drawer it.
Would having the lower aaoa (because I close cap1) hurt more than having a tiny limit $1,200?
My only objective is to get high limits.

Re: Capital one buckets- this is how u know ur in it

FinStar — Wed, 24 Oct 2018 01:15:54 GMT

If you close it, that wouldn't affect your AAoA since the latter will still be factored in for at least up to ~10 years.

High CLs really depend on your overall profile, income/DTI, a pretty fairly established history, plus in a variety of cases, other CCs with comparable or higher CLs. It really depends on what you are aiming for. High CLs to some can mean in a range from $5K to $10K, but for others anything above $20K, for example.

Re: Capital one buckets- this is how u know ur in it

Anonymous — Thu, 25 Oct 2018 16:13:36 GMT

Yeah, I learned this the hard way when I went back and forth between the EO trying to obtain the WEMC/WMC status on my “Quicksilver” a couple years back. It basically boiled down to “oh, even though you check all the boxes and patiently waited while doing so, we’re only now going to tell you that you were never actually eligible because your card isn’t an actual Quicksilver.” Like being told at the finish line you were never really part of the race. That was a complete and utter gut-punch. After having spent months trying to please them by using the card more than necessary, and slow climbing up the CLI ladder. Even now, I still feel annoyed that I give in to their 1.5% more often than not. I really should get a new card for that so that I can sock-drawer this one for good. That WEMC Quicksilver with a $20k+ CLI will elude me forever.

Re: Capital one buckets- this is how u know ur in it

CivalV — Thu, 25 Oct 2018 16:19:24 GMT

@CramEiko wrote:
Thanks OP. As this may have been discussed on here, I hadn't noticed it until this post. How weird. It all makes sence now. My journey had been Platinum, QS1 then to QS. This explains why the APR is by far my worst and they won't/can't do squat about it and its like pulling teeth to get any CLI.

Same here. I received one increase on my platinum that is over 6 years old. I’ll admit my scores probably have a lot to do with this but one increase in 6 years? Has to be bucketed. My secured card unsecured 8 months back. When it unsecured they bumped it to $500 and that was it. If I just so happen to be approved for an Amex in a couple of months I am dumping Cap 1.

Re: Capital one buckets- this is how u know ur in it

FireMedic1 — Thu, 25 Oct 2018 16:43:42 GMT

Unfortunately that how they operate. There are people on here for yrs and yrs. I have been on here for over 3 yrs. It was discussed then and it really hasnt changed in the time I have been on here. You can see my RIP cards below. Took time but i applied for the WEMC/VS catagory cards and was approved. I learned back then how the bucket cards work. Once a bucket remains a bucket sometimes for years. Some have so many prime time cards but those buckets remain the same. Stuck.

In a way. They use those bucket cards so you can set a patern to see if you can move up to the prime line up if you chose to apply with a good history with the starters. Yeah the triple pull sucks. And yes there are better cards for those w/o a BK like me and go a different route than me for the glory banks. Its is rare but few get great CLI's and upgraded to WMC or WEMC. But I think you'd have a better chance at getting hit by lightning before that happens. The starters are kinda like a Credit One card w/o fees that wont go anywhere. Only difference is they arent secured.

Re: Capital one buckets- this is how u know ur in it

CivalV — Thu, 25 Oct 2018 16:50:08 GMT

When my report ages a bit more and my scores are good I will be checking pre apps for the Savor & Amex. Once I have all rewards cards I can just relax for a couple years until I make a car or house purchase.

Re: Capital one buckets- this is how u know ur in it

FireMedic1 — Thu, 25 Oct 2018 17:01:36 GMT

@CivalV wrote:
When my report ages a bit more and my scores are good I will be checking pre apps for the Savor & Amex. Once I have all rewards cards I can just relax for a couple years until I make a car or house purchase.

Great thinking. And you could combine your QS1 to the QS and have a pretty good limit card and no annual fess!

Re: Capital one buckets- this is how u know ur in it

Anonymous — Thu, 25 Oct 2018 17:03:35 GMT

FireMedic1 is correct, look on the back of your card, my card that I thought was a QS says platinum on the back.

Re: Capital one buckets- this is how u know ur in it

CivalV — Thu, 25 Oct 2018 17:34:05 GMT

@Anonymous wrote:
FireMedic1 is correct, look on the back of your card, my card that I thought was a QS says platinum on the back.

I just checked both QS1 & QS... you’re right it shows “platinum” on the back. WOW how sneaky! Smh

Re: Capital one buckets- this is how u know ur in it

Anonymous — Thu, 25 Oct 2018 18:42:26 GMT

@FireMedic1 Are you saying that you closed your original bucket cards and re-applied for the WEMC/VS you have now?

Re: Capital one buckets- this is how u know ur in it

Anonymous — Thu, 25 Oct 2018 18:06:51 GMT

Sneaky indeed!
The phone number Denise of the eo office told me to call in her voicemail was the worst telemarketing commercials I have ever heard(counted 5 and could not bypass them) when I finally got a person it quickly hung up on me, it was a cheery apologetic women( I think it was a recording).
I have no experience with credit one but I think if a company can be worse than cap one they are getting sued.
The movie Changing Lanes comes to mind staring none other than Samuel L Jackson of cap1 fame and fortune. Scarry stuff! The L stands for Leroy

Re: Capital one buckets- this is how u know ur in it

MakingProgress — Fri, 26 Oct 2018 17:43:53 GMT

Cap One serves a purpose. If you have outgrown the purpose, and don't see any use for the card the you can either sock drawer it or close it and move on to a card that does serve a purpose for you.

I started with a secured Cap One Platnimum. I had it for a year and a half or so and could not get it unsecured . I found out that when I opened it there was no provision in the T&C for it to unsecure. So I apped for a new Cap One Got a QS19(Plat) in credit steps. Once I got my credit steps incease I was able to pc the QS1 to a QS, still a platnimum. I had sock drawered my secured platnimum while in credit steps and once I PC'd to the QS I closed the Platnimum since it no longer served a puropse for me.

Because of my usage on the QS1 I got a bigger than expected CLI for my credit steps. So about a month after all this I got serveral new card from different issuers. My original purpose was no longer necessary for the QS because I got some better rewards cards. However I added my kids as AU on the QS and began to get some history for them. They both just got their own cards so will not really be using the QS anymore, but it will still serve to give them some histoy. I will be sock drawering it except for netflix to keep it active.

So follow my example, if you no longer have a use for your cap one close it. If you can find a new use for Cap One keep it. Either way don't get upset that Cap One treats you the same way they do all of their customers.

Re: Capital one buckets- this is how u know ur in it

Caardvark — Sat, 27 Oct 2018 01:38:19 GMT

I recently PCd from the Platinum to the QS and do not see Platinum anywhere on the back of the card. I'm wondering if that means I am not bucketed. Any experts know? If it helps, my last two CLIs on my platinum were each 3K (1250 --> 4250 --> 7250) but prior to that they were all 250 at a time.

Re: Capital one buckets- this is how u know ur in it

Anonymous — Sat, 27 Oct 2018 01:58:37 GMT

@BTO That’s interesting. It doesn’t say Platinum anywhere on your statements either? Also, is it a regular MC or a WMC/WEMC?