Nordstrom Card Upgrade Problems

Anonymous — Tue, 04 Dec 2018 07:09:21 GMT

I was initially declined for the upgrade with a CL of $15000 (my cap for the store card). 2 weeks later I received a phone call stating that I was approved for the VISA signature card. I was told the reason that the reason they denied me was due to the card being alerted as a new card (less than 5 months) but the card was, in fact, open for more than 2 years and have grown it to $15000. Moving forward after being approved, I waited for the card to arrive. After waiting for almost a month I decided to reach out to Nordstrom and was told that their upgrading system was down. Even though I had been approved, they would not be honoring upgrades until the end of November. Fast forward to November and still no upgrades being offered. Now I'm told I will need to wait until the beginning of the year. Is anyone else in this same situation? Also, my husband has a cs of 790 but his limit is smaller than mine because he doesn't use his card. He is in the same boat. He's yet to receive his upgrade... My score is 698.

Re: Nordstrom Card Upgrade Problems

Anonymous — Thu, 06 Dec 2018 17:43:54 GMT

They seem to have upgrade issues frequently.

I had planned to wait on my upgrade.....but the minute I saw posts on approved upgrades this past summer, I jumped on it, in fear they would have extended system issues again.

Just be patient, they will probably be up and running again in a few months.

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Nordstrom Card Upgrade Problems

Re: Nordstrom Card Upgrade Problems