topic Re: Citi SP Verbiage | where at? in Credit Cards

Citi SP Verbiage | where at?

_NERD — Fri, 07 Dec 2018 13:46:00 GMT

While doing searches on the forum looking for info related to Citi SP CLI, I see “SP verbiage” mentioned many times. Where do I find that in my Citi acct?

Thanks!

Edit: account is over 2 yrs old & never had a CLI.

Re: Citi SP Verbiage | where at?

imaximous — Fri, 07 Dec 2018 13:54:56 GMT

Go to Services > Credit Card Services > Request a Credit Limit Increase

For a SP CLI, you should see a message that says, "It's easy to find out if you qualify for a credit limit increase. A credit bureau report will not be requested and you will receive an instant decision."

Re: Citi SP Verbiage | where at?

Peteyglad — Fri, 07 Dec 2018 13:58:30 GMT

It will show when your click the credit limit increase button. The verbage will state if they need to do a hard pull or not.

SP verbage

"It's easy to find out if you qualify for a credit limit increase. A credit bureau report will not be requested and you will receive an instant decision."

HP verbage

"By clicking "Continue" you understand that we will obtain a credit bureau report to evaluate your request. Our credit department will notify you of our decision or let you know if we need more information."

Re: Citi SP Verbiage | where at?

imaximous — Fri, 07 Dec 2018 14:04:03 GMT

@Peteyglad wrote:

HP verbage
"By clicking "Continue" you understand that we will obtain a credit bureau report to evaluate your request. Our credit department will notify you of our decision or let you know if we need more information."

I have a slight variation, but it's under my business account. It doesn't say "will" but "may" so I'm just waiting a little longer till it changes -hopefully- to the SP language.

"By clicking "Continue" you understand that we may obtain a credit bureau report for you and the business to evaluate your request. Our credit department will notify you of our decision or let you know if we need more information."

Re: Citi SP Verbiage | where at?

AverageJoesCredit — Fri, 07 Dec 2018 15:46:03 GMT

Who dat? Who dere?

What is a sp cli from Citi?

Average say what?

Re: Citi SP Verbiage | where at?

Anonymous — Fri, 07 Dec 2018 16:20:55 GMT

@imaximous wrote:
@Peteyglad wrote:

HP verbage
"By clicking "Continue" you understand that we will obtain a credit bureau report to evaluate your request. Our credit department will notify you of our decision or let you know if we need more information."
I have a slight variation, but it's under my business account. It doesn't say "will" but "may" so I'm just waiting a little longer till it changes -hopefully- to the SP language.

"By clicking "Continue" you understand that we may obtain a credit bureau report for you and the business to evaluate your request. Our credit department will notify you of our decision or let you know if we need more information."

Probably a template just specific to the business accounts since it mentions "and the business". Personal accounts show as "will obtain" for the HP

Re: Citi SP Verbiage | where at?

Kforce — Fri, 07 Dec 2018 18:50:07 GMT

Just to add more info & data points:

The SP language did not materialize on my page until my account was about 9 months old.

Many report 1+ year. (It might not show if your account is young)

For my CC, and maybe all of the Citi Cards if you receive a CL increase you can not get another for 6 months.

For many the SP language is always visible, giving you false hope.

For Citi you need to keep records of when your last CL was received.

Don't bother hitting the love button every other month.

Re: Citi SP Verbiage | where at?

_NERD — Fri, 07 Dec 2018 18:58:46 GMT

Thank you all for sharing. I confirmed in the Citi iOS mobile app that it will be a SP for me.

Not clicking the love button until the accounts I PIF are reflected on my 3B. ETA on that is next week.

Re: Citi SP Verbiage | where at?

Anonymous — Fri, 07 Dec 2018 19:12:11 GMT

As with most things related to credit, YEMV.

I opened a Citi Double Cash card on 4/30/18 and first noticed the soft pull CLI language on 7/3/18. Its possible that it had been there for a few days and I hadn't noticed, but just over 2 months after opening the account I was able to get a soft pull CLI. Several others have reported getting their first soft pull CLI at 3 months. In any event, its strictly 6 months after the first CLI for any subsequent increases.

Re: Citi SP Verbiage | where at?

K-in-Boston — Fri, 07 Dec 2018 19:13:26 GMT

@Kforce wrote:
Just to add more info & data points:

The SP language did not materialize on my page until my account was about 9 months old.
Many report 1+ year. (It might not show if your account is young)
For my CC, and maybe all of the Citi Cards if you receive a CL increase you can not get another for 6 months.

For many the SP language is always visible, giving you false hope.
For Citi you need to keep records of when your last CL was received.
Don't bother hitting the love button every other month.

SP language appeared on both of my accounts around the 2 month mark and both were granted. Correct, all Citi cards require 6 calendar months between credit line increases; asking too early does not reset the clock but as you said you can get false hope when you see it. (If you go to the Statements pages and click Documents you'll be able to see denial letters the following day. I've jumped the gun too early a lot of times.) If you are granted a SP increase, you CAN immediately take a HP for a larger increase without waiting 6 months.

Re: Citi SP Verbiage | where at?

Kforce — Fri, 07 Dec 2018 20:09:56 GMT

and

@Anonymous

Was the DC your first card with Citi or did you have a previous relationship with them?

Maybe it was longer for me because I had no history.

Maybe it is just a YMMV.

Just curious

Re: Citi SP Verbiage | where at?

K-in-Boston — Fri, 07 Dec 2018 20:19:40 GMT

DP (2016) was first card with them then got TYP this year. I did have 3 now-closed retail cards with CBNA (Home Depot, Shell, NTB) over the past 15 years, and I am an AU on DW's DC (2004) and CBNA Best Buy (1996) card if it matters. I think it's YMMV but maybe it's your horrible scores and credit age?

Re: Citi SP Verbiage | where at?

Anonymous — Fri, 07 Dec 2018 20:28:32 GMT

@Kforce wrote:

K-in-Boston

and
@Anonymous

Was the DC your first card with Citi or did you have a previous relationship with them?
Maybe it was longer for me because I had no history.
Maybe it is just a YMMV.
Just curious

I don't remember having a Citi card prior to this year but I did bank with them when I lived in NYC in the mid-80's to early 90's. Its possible I had one but I allowed all my cards to be closed for non-usage starting around 2004 so even if I did have one previously its long gone from my credit report.

Re: Citi SP Verbiage | where at?

RonM21 — Sat, 08 Dec 2018 00:00:22 GMT

I finally got the SP verbiage for the first time in 2.5 years on Sunday lol. I almost forgot what that page looked like!

Re: Citi SP Verbiage | where at?

_NERD — Sat, 08 Dec 2018 03:33:34 GMT

Did you smash the love button?

Re: Citi SP Verbiage | where at?

UncleB — Sat, 08 Dec 2018 09:55:41 GMT

@_NERD wrote:
While doing searches on the forum looking for info related to Citi SP CLI, I see “SP verbiage” mentioned many times. Where do I find that in my Citi acct?

Thanks!

Edit: account is over 2 yrs old & never had a CLI.

Good info on the CLI requests... I'll just add that if you're asking about your Diamond Preferred and you're out of the 0% BT promo you might consider getting Citi to PC it to a different card.

I had my own Diamond Preferred PC'ed to a Double Cash a few months back... it was a painless phonecall, and the card number even stayed the same.

If a Double Cash isn't for you, you can usually PC to other products as well; even cards that are no longer offered like the Dividend.

Citi is also unique among issuers in that you can sometimes PC to a "core" co-brand card like one of the airline cards or the Costco Visa. (Just beware that if you PC to Costco, you will be 'stuck' there... they don't allow PC's away from Costco at this time.) Also, you can't PC to any of the Citi "retail" cards like Sears or BestBuy (strangely, Costco is considered a "core" card, not retail).

Edited to add: Just found your other thread where you have received an offer to PC to a Double Cash: https://ficoforums.myfico.com/t5/Credit-Cards/Citi-offer-to-upgrade-DP-to-DC-legit-SP-or-HP/m-p/5425088

Re: Citi SP Verbiage | where at?

macinjosh — Sat, 08 Dec 2018 07:06:44 GMT

@UncleB wrote:
If a Double Cash isn't for you, you can usually PC to other products as well; even cards that are no longer offered like the Dividend.

Can you PC from Double Cash to Dividend?

Re: Citi SP Verbiage | where at?

UncleB — Sat, 08 Dec 2018 07:12:00 GMT

@macinjosh wrote:
@UncleB wrote:
If a Double Cash isn't for you, you can usually PC to other products as well; even cards that are no longer offered like the Dividend.
Can you PC from Double Cash to Dividend?

I've not read of that particular PC, but I don't see why not, assuming your account is otherwise eligible for a PC.

I do know that as good as Citi usually is with PCs, sometimes not all options are available to every customer... basically, you just have to call and ask.

Re: Citi SP Verbiage | where at?

macinjosh — Sat, 08 Dec 2018 07:14:19 GMT

@UncleB wrote:
@macinjosh wrote:
@UncleB wrote:
If a Double Cash isn't for you, you can usually PC to other products as well; even cards that are no longer offered like the Dividend.
Can you PC from Double Cash to Dividend?
I've not read of that particular PC, but I don't see why not, assuming your account is otherwise eligible for a PC.

I do know that as good as Citi usually is with PCs, sometimes not all options are available to every customer... basically, you just have to call and ask.

I may do that. But considering they won't give me a CLI, SP or HP, I'm probably capped for a while and won't be able to do much with this card. Ugh. Even Discover has been more generous to me.