topic Re: Cap One Quicksilver-CONFUSED! in Credit Cards

Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 18:07:00 GMT

I have had two Cap One Playinum cards since 2014. In 2015, I missed three payments on each due to being laid off. Since then I haven’t missed a single payment or been late on those or anything else at all. Flash forward to today. My TU score is 676, with EQ and Ex between 640-660. Currently rebuilding since August of this year.

I have never once had an increase on either card since opening in 2014. Today, I login and see the offer to upgrade to the Quicksilver. Not the Quiksilver One. I gladly accept because there is zero benefit to the platinum card. Well it upgraded to the Quiksilver, however I am still at the original $500 limit I was giving in 2014. Essentially all I did was upgrade which I understand entirely, no new acct number, terms etc.

My question is, isn’t the Quicksilver a minimum $1000 credit line? Or is that null and void because I upgraded? Any one have a similar experience? I’ll gladly take the upgrade regardless but I’m just confused I guess. Any input is greatly appreciated

Re: Cap One Quicksilver-CONFUSED!

Pikaboo-icu — Fri, 28 Dec 2018 18:12:51 GMT

Shock & awe that after missing 3 pmts they didn't close your cards.. Wow..

I've seen Cap One close cards for much less.. So you were blessed.

There isn't any auto cli when you pc a card so that's normal.

Yay cash back!! The QS means you'll be earning CB so congrats..

Happy New Year!

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 18:18:01 GMT

Agreed! I was so lucky. I did pay the total balances off though entirely at the same time as soon as I could and I did make them aware that was my intent. So maybe that helped! Anywho yes I’m grateful for any benefit especially cash back!

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 18:21:19 GMT

A product change is not the same as a new card - actually when it comes to Plat to QS conversions, it’s not even actually a QS, you just earn cash back but it still says Platinum online and on statements. You will still be in the same bucket you were to begin with, you’ll just earn cash back when you use it now. Hopefully they will give you a CLI soon now that they offered you the QS upgrade though.

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 18:31:36 GMT

Hoping for a CLI but I have much better cards now anyways so it’s not pressing, anything is an improvement from Platinum. Cap One is just a strange beast. Can’t get any sort of CLI on my oldest cards but then approved instantly for $6k for Neiman Marcus. Just strange.

Re: Cap One Quicksilver-CONFUSED!

Pikaboo-icu — Fri, 28 Dec 2018 18:41:39 GMT

@Anonymous wrote:
Hoping for a CLI but I have much better cards now anyways so it’s not pressing, anything is an improvement from Platinum. Cap One is just a strange beast. Can’t get any sort of CLI on my oldest cards but then approved instantly for $6k for Neiman Marcus. Just strange.

Color me silly for asking but...

Have you requested a cli? Or just waiting for an auto increase?

If you requested, what is the reason for denial?

Re: Cap One Quicksilver-CONFUSED!

dragontears — Fri, 28 Dec 2018 18:47:32 GMT

+1 @Pikaboo-icu
My first thought on reading this thread was "have you requested a cli?"

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 18:47:50 GMT

Probably 100 times LOL. It’s always a different reason. “Too many recent inquiries” Literally hadn’t had an inquiry in over 12 months. The last denial was revolving balances too high on bank cards. I keep all my balances WELL below 30%, and typically either 1% or none at all. It’s super frustrating. It’s almost like they have my info from a few years back and haven’t updated. So strange. I even contacted customer service to inform them that The report they were using to decide my CLI off of was over 9 months old. Their response was “We will forward your concerns to the appropriate department”. So I just gave up haha

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 18:48:55 GMT

For sure! They should probably just take away that button from my account at this point so they don’t have to send the denials haha.

Re: Cap One Quicksilver-CONFUSED!

Pikaboo-icu — Fri, 28 Dec 2018 18:57:05 GMT

@Anonymous wrote:
Probably 100 times LOL. It’s always a different reason. “Too many recent inquiries” Literally hadn’t had an inquiry in over 12 months. The last denial was revolving balances too high on bank cards. I keep all my balances WELL below 30%, and typically either 1% or none at all. It’s super frustrating. It’s almost like they have my info from a few years back and haven’t updated. So strange. I even contacted customer service to inform them that The report they were using to decide my CLI off of was over 9 months old. Their response was “We will forward your concerns to the appropriate department”. So I just gave up haha

LOL @dragontears- figured I better ask, ya never know.

Kara, Ok, just checking.. Just keep using & paying.. Keep your over-all uti down and the cli will come.. Hopefully.

I have a card from Cap One like that, started as a Plat, pc'd to QS. The limit is $4750 now (still low) and it took a LONG time getting there..

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 18:59:28 GMT

That’s what I’m hoping for. Until then, I’ll just keep swiping and paying in full

Re: Cap One Quicksilver-CONFUSED!

FinStar — Fri, 28 Dec 2018 19:10:52 GMT

Echoing what others have mentioned OP, since it appears your original account with Capital One is bucketed (based on the profile you had at the time) hence the reason for lack of growth.

Neiman Marcus, Saks, Menards, etc., are PLCCs handled separately from Capital One core products since the retail side hardly has much to do with the other. Potentially, you can have a $10K CL with Saks but only a $500 CL on a Platinum or QS1 card. Different UW standards.

Re: Cap One Quicksilver-CONFUSED!

HeavenOhio — Fri, 28 Dec 2018 19:12:15 GMT

The the 1k minimum limit on the Quicksilver applies to new applications. We've seen plenty of exceptions when cards are product-changed.

You have a full-fledged Quicksilver, and your new card will reflect that. If you see "Platinum" anywhere on the card, it's referring to the Visa or Mastercard product. Those products are also named Platinum.

As far as CLIs moving forward, bet against them and be pleasantly surprised if you get them. An upgrade to a nice product doesn't necessarily negate the fact that it was originally a starter card. With a few exceptions, most people find that low-limit Capital One starter cards won't grow.

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 19:17:30 GMT

That’s the feeling I’m getting. I’ll be surprised if it ever grows, but hey I’ll take the step up!

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 19:18:53 GMT

Exactly. I’ll just keep hoping Cap One shows me mercy haha

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 19:50:35 GMT

@HeavenOhio wrote:
The the 1k minimum limit on the Quicksilver applies to new applications. We've seen plenty of exceptions when cards are product-changed.

You have a full-fledged Quicksilver, and your new card will reflect that. If you see "Platinum" anywhere on the card, it's referring to the Visa or Mastercard product. Those products are also named Platinum.

As far as CLIs moving forward, bet against them and be pleasantly surprised if you get them. An upgrade to a nice product doesn't necessarily negate the fact that it was originally a starter card. With a few exceptions, most people find that low-limit Capital One starter cards won't grow.

You really don’t get a full-fledged Quicksilver guaranteed - my card is still a Plat even though it has QS branding.

It’s definitely hit or miss and depends on what they’re doing at the time. I don’t know many people with an $8250 Plat...

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 19:54:58 GMT

That’s so weird. Mine just says QuickSilver no mention of Platinum anywhere. But with a sad $500 limit!

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 20:00:07 GMT

@Anonymous wrote:
That’s so weird. Mine just says QuickSilver no mention of Platinum anywhere. But with a sad $500 limit!

It’s incredibly frustrating because my card would probably be WMC if they had actually changed it to a QS. Instead I have a Plat with QS benefits.

Re: Cap One Quicksilver-CONFUSED!

Creditdreamer — Fri, 28 Dec 2018 20:00:26 GMT

@Anonymous wrote:
A product change is not the same as a new card - actually when it comes to Plat to QS conversions, it’s not even actually a QS, you just earn cash back but it still says Platinum online and on statements. You will still be in the same bucket you were to begin with, you’ll just earn cash back when you use it now. Hopefully they will give you a CLI soon now that they offered you the QS upgrade though.

I disagree that there's always a bucket. I'm now at a $12,000 limit on my Plat-->QS-->Venture. And I opened it in October of 2015. I have used it a ton though. Put a lot of spend on it with multiple payments a month (when it was low limit).

Re: Cap One Quicksilver-CONFUSED!

Anonymous — Fri, 28 Dec 2018 20:01:36 GMT

Yeah that’s so strange! Have you tried contacting them? I’ve never had good experiences with customer service personally, but a lot of people have reported positive results with their experiences.