topic Re: Would Chase send a new card overseas? in Credit Cards

Would Chase send a new card overseas?

Anonymous — Mon, 04 Mar 2019 18:22:29 GMT

I was recently approved for a CSP but I had to travel before the card arrived, by the time I am back, I will miss the welcome bonus. Would Chase be willing to ship it overseas seeing it is a new card or am I screwed until I get back to the US? I just wanted some insight before I pick up the phone for a call.

Re: Would Chase send a new card overseas?

simplynoir — Mon, 04 Mar 2019 18:30:39 GMT

You can try but betting for security purposes for new accounts they won't send the card to anywhere but the mailing address on file. Try though and sooner the better before the card gets made and you won't have a choice in the matter.

Re: Would Chase send a new card overseas?

rbentley — Mon, 04 Mar 2019 18:54:53 GMT

Chase will definately not send a new card to any place other than the registered mailing address. You really wouldn't want them to send your card to Nigeria would you? Even on a lost or stolen card, replacements usually have to be sent to the registered mailing address or to a Chase branch that can do the necessary verifications before handing over the card. (I have never done that, but there are a few reports here that in branch mailing is polssible when you are away from home.)

Re: Would Chase send a new card overseas?

Anonymous — Mon, 04 Mar 2019 19:03:10 GMT

@rbentley You are incorrect though, at least on the replacement card front. My dad got one of his cards shipped to him international via UPS by Chase when he lost it overseas, and the other when it expired when he was living in Europe for a year.

Re: Would Chase send a new card overseas?

Remedios — Mon, 04 Mar 2019 19:04:54 GMT

So, did you call Chase?

Re: Would Chase send a new card overseas?

Anonymous — Mon, 04 Mar 2019 19:06:26 GMT

@Remedios I am waiting for someone with a similar experience before I make the call as it should be pretty expensive.

Re: Would Chase send a new card overseas?

wasCB14 — Mon, 04 Mar 2019 19:09:07 GMT

@Anonymous wrote:
@Remedios I am waiting for someone with a similar experience before I make the call as it should be pretty expensive.

My Sapphire Reserve shows an international collect number: 1-614-776-7050

Re: Would Chase send a new card overseas?

Remedios — Mon, 04 Mar 2019 19:13:57 GMT

@Anonymous wrote:
@Remedios I am waiting for someone with a similar experience before I make the call as it should be pretty expensive.

Your dad has similar experience. Secure message, maybe?

Reality here is, you will have to make that call either way. Be prepared to make more than one in case first CSR says it can't be done. I am fairly certain I've seen replacement cards being shipped to places other than the residence, but I cant recall anything about the first card being sent to different place.

Good luck

Re: Would Chase send a new card overseas?

rbentley — Mon, 04 Mar 2019 19:22:16 GMT

I stand by my response that the initial card must be sent to the registered mailing address. A lost or stolen card while overseas can be replaced.

Re: Would Chase send a new card overseas?

Anonymous — Mon, 04 Mar 2019 19:17:18 GMT

Have it shipped to your local UPS store, then have them forward it to you.

Re: Would Chase send a new card overseas?

Anonymous — Mon, 04 Mar 2019 19:18:27 GMT

@Anonymous wrote:
Have it shipped to your local UPS store, then have them forward it to you.

How does this work?

Re: Would Chase send a new card overseas?

CreditInspired — Mon, 04 Mar 2019 19:19:21 GMT

Why not ask a relative or friend to FedX it to you?

Re: Would Chase send a new card overseas?

Remedios — Mon, 04 Mar 2019 19:22:00 GMT

@Anonymous wrote:
@Anonymous wrote:
Have it shipped to your local UPS store, then have them forward it to you.
How does this work?

@wasCB14 provided you with international collect number, it's same for csp and csr. Call them

Re: Would Chase send a new card overseas?

wasCB14 — Mon, 04 Mar 2019 19:22:09 GMT

They may be legally required to use the address from the application to ship the first card.

Before applying for an Amex mid-travel, a phone rep told me to use my temporary travel address as the card's mailing address, then change the account's mailing address to my home address after I got the card. I was an existing customer, though, with all account security stuff in order.

Different issuer...but perhaps some law applies to both?

Re: Would Chase send a new card overseas?

Anonymous — Mon, 04 Mar 2019 19:50:18 GMT

Just called the collect number. They said the card has already been shipped so they are going to cancel it and send a replacement to me. They asked a bunch of stuff for verification and all good.

Re: Would Chase send a new card overseas?

Remedios — Mon, 04 Mar 2019 20:07:18 GMT

@Anonymous wrote:
Just called the collect number. They said the card has already been shipped so they are going to cancel it and send a replacement to me. They asked a bunch of stuff for verification and all good.

That's great. Now we all know

Re: Would Chase send a new card overseas?

Anonymous — Mon, 01 Apr 2019 14:52:50 GMT

Another DP, I had to get my second card shipped to me internationally as well (Canada this time). They just ask you some verification questions and you get to talk to 3-4 people from different departments, but the rest goes smoothly. If anybody is in a similar situation, give them a call!

Re: Would Chase send a new card overseas?

zerofire — Mon, 01 Apr 2019 17:00:00 GMT

Good to know that replacement cards are available if you leave before arrival. My biggest concern would be how long it will take to go through customs. While I am aware that there really is nothing to hide in the envelope there is that chance of delay.

Re: Would Chase send a new card overseas?

Anonymous — Mon, 01 Apr 2019 17:01:36 GMT

@zerofire wrote:
Good to know that replacement cards are available if you leave before arrival. My biggest concern would be how long it will take to go through customs. While I am aware that there really is nothing to hide in the envelope there is that chance of delay.

My CSP arrived in 6 business days to Europe last time, if that helps.