topic Re: Amex Missing Card in Credit Cards

Amex Missing Card

ToxikPH — Sun, 02 Jun 2019 02:42:33 GMT

I plan on applying for the Amex gold Delta when I get under 2/90 this week but the card isn't showing for me on the cards page. Will it show up for me on day 91 or do I need to apply in incog?

Re: Amex Missing Card

Anonymous — Sun, 02 Jun 2019 02:55:07 GMT

The Amex Platinum disappear from my card page after I got deny for it 4 months ago. Still not showing up.

You can always apply in incognito or through a referral link.

Re: Amex Missing Card

Brian_Earl_Spilner — Sun, 02 Jun 2019 03:11:26 GMT

The gold charge disappeared for 3-4 months after a denial for me. Wasn't happy because it was during the rose gold fiasco.

Re: Amex Missing Card

Anonymous — Mon, 03 Jun 2019 00:38:38 GMT

I also had the Gold disappear for me after a denial near May 10-12th (it had been present but not preapproved). It was back on the 26th and preapproved this time. I applied and got it. I’m not really sure about the patterns with their preapprovals.

@BES, I wish they’d bring back the rose gold - I’d have loved to get that for the unique look. I wasn’t nearly positioned for Gold back when they had the color available.

Re: Amex Missing Card

K-in-Boston — Mon, 03 Jun 2019 00:46:40 GMT

Not sure you'd need to go incognito. Does it show when actually going straight to the product page?

https://www.americanexpress.com/us/credit-cards/card/delta-skymiles/

Re: Amex Missing Card

-Wright- — Mon, 03 Jun 2019 03:11:22 GMT

Thats interesting. I was preapproved for the Platinum and went to applied, got the NO-SUB pop-up(probably because of the 2 AmEx cards I got the month prior) and I decided not to apply...The card has disappeared from my line-up but in incognito or if I google AmEx Platinum and go the homepage I'm still pre-approved.

Re: Amex Missing Card

Gunnerboy — Fri, 05 Jun 2020 03:37:51 GMT

I just noticed that the Hilton Surpass is missing for me. It does show up when incognito tho.

Re: Amex Missing Card

Anonymous — Fri, 05 Jun 2020 11:35:55 GMT

@Gunnerboy wrote:
I just noticed that the Hilton Surpass is missing for me. It does show up when incognito tho.

Surpass is missing for me as well after being there at the beginning of the week. My brain's need to rationalize the reason was that I had just viewed the offer for it through my Hilton account, lol. 🤷‍♂️

Re: Amex Missing Card

TSlop — Fri, 05 Jun 2020 12:15:12 GMT

I decided to look after seeing this and the Surpass is missing for me as well.

Re: Amex Missing Card

Deuter — Fri, 05 Jun 2020 15:25:29 GMT

I also think its a website glitch. I once asked a CSR about Everyday preferred missing and he told me all is fine should be a tech glitch. The Everyday appeared like 4 days afterwards.

My Surpass is also missing, and i believe it is the same that happened with the Everyday Pref, its just a tech glitch and it should be back like in 1 week or so. It shows (17) cards preapproved for me right now and the one missing is the Surpass. Should be back to normal in a few days i believe, some kind of glitch not an actual product decision.