topic Re: Positive experience with BOA in Credit Cards

Positive experience with BOA

Dilbert934 — Tue, 11 Jun 2019 18:28:04 GMT

Don't know if it has to do with being a BOA Platinum Honors client, but I had a great experience with them today.

Apparently last week I accidently used my BOA credit card at an ATM to withdraw $100. I saw on the receipt that it was "from checking" so I figured it was somehow internally linked to my checking account. Checked my recent transactions today and found a $10 ATM charge on my credit card! I called up BOA and explained the situation to them. They credited their $10 charge as well as the $2.50 imposed by the foreign ATM. They also walked me through changing my PIN so that it no longer matches by ATM card. Well done, BOA.

Re: Positive experience with BOA

851 — Tue, 11 Jun 2019 19:55:22 GMT

This is good to hear. I just opened a Premium Rewards card and moved over assets to establish Platinum Honors. Was in the branch today talking to a banker and learned that you can actually speed up Platinum Honors by moving more than $100K...

For example, if you move $300K then it will only take one month to establish the $100K three month average balance. I was under the impression that it had to unfold over 3 months regardless of asset level.

Re: Positive experience with BOA

coldfusion — Tue, 11 Jun 2019 20:51:26 GMT

@851 wrote:
This is good to hear. I just opened a Premium Rewards card and moved over assets to establish Platinum Honors. Was in the branch today talking to a banker and learned that you can actually speed up Platinum Honors by moving more than $100K...

For example, if you move $300K then it will only take one month to establish the $100K three month average balance. I was under the impression that it had to unfold over 3 months regardless of asset level.

What the banker told you contradicts my own personal emperical experience, which mirrored your impression.

Re: Positive experience with BOA

wingennis — Wed, 12 Jun 2019 12:28:15 GMT

Thanks for posting about your good experience. People are quick to complain but seriously undervalue sharing the positives!