topic Re: Amex MR changes to point availability and display. in Credit Cards

Amex MR changes to point availability and display.

Shadowfactor — Fri, 12 Jul 2019 02:06:15 GMT

Logged into Amex this evening to check my MR balance. No self referrals but I have been MS heavy this month. No VGC mainly reselling

This is a new development.
Points are now available upon payment

Very positive change in my experience, seems to reduce the lag time we all hate.

You can now see every single charge on all accounts from this page and the amount of points and any bonus multipliers as well.

Re: Amex MR changes to point availability and display.

Anonymous — Fri, 12 Jul 2019 02:13:22 GMT

The few small things that bugged me about my Gold Card (international restaurants, and points posting so much later) have been taken care of. Mind you, these were only minor problems for me personally anyway. Really love this card.

Re: Amex MR changes to point availability and display.

Anonymous — Fri, 12 Jul 2019 03:30:25 GMT

@Shadowfactor wrote:
Logged into Amex this evening to check my MR balance. No self referrals but I have been MS heavy this month. No VGC mainly reselling

This is a new development.
Points are now available upon payment

Very positive change in my experience, seems to reduce the lag time we all hate.

You can now see every single charge on all accounts from this page and the amount of points and any bonus multipliers as well.

So it's some portion of the points that are available? 6.6K out of 76K? Or are most of those points post statement?

Re: Amex MR changes to point availability and display.

Shadowfactor — Fri, 12 Jul 2019 03:42:03 GMT

In my example.

I had the platinum close two days ago which I purchased a flight on. That gave me the 6.6K points available upon payment since I haven’t made a payment as the statement just closed.

The pending points is currently all the posted charges on ALL accounts that are mid statement. Basically anything that hasn’t posted to the main points balance once a statement closes.

Theres a running list below that that encompasses every posted charge on every MR card. Once a respective card’s statement closes they move into the available upon payment. Once you pay then they move into actual points balance.

Re: Amex MR changes to point availability and display.

Anonymous — Fri, 12 Jul 2019 03:45:49 GMT

Longtime, I BELIEVE that the 6.6K would be from his May spending. His June spending would be the 7.5K.

This is a great post! Sure to help with time table of points allocation instead of just the “pending points.”

Re: Amex MR changes to point availability and display.

Shadowfactor — Fri, 12 Jul 2019 13:25:14 GMT

@Anonymous wrote:
Longtime, I BELIEVE that the 6.6K would be from his May spending. His June spending would be the 7.5K.

This is a great post! Sure to help with time table of points allocation instead of just the “pending points.”

If you read the post above yours. I mentioned how the numbers were calculated.

The 6.6K points is from my platinum card July statement.

The other 76,000 points are from all my other card accounts that are currently mid statement.

The stuff above is only from July 1st

Re: Amex MR changes to point availability and display.

Anonymous — Fri, 12 Jul 2019 14:31:10 GMT

@Shadowfactor wrote:
@Anonymous wrote:
Longtime, I BELIEVE that the 6.6K would be from his May spending. His June spending would be the 7.5K.

This is a great post! Sure to help with time table of points allocation instead of just the “pending points.”
If you read the post above yours. I mentioned how the numbers were calculated.

The 6.6K points is from my platinum card July statement.

The other 76,000 points are from all my other card accounts that are currently mid statement.

The stuff above is only from July 1st

So I went to my BCP account to see if a similar thing has been done there! Guess I have to wait for statement to close.

Re: Amex MR changes to point availability and display.

Shadowfactor — Fri, 12 Jul 2019 15:49:56 GMT

@Anonymous wrote:
@Shadowfactor wrote:
@Anonymous wrote:
Longtime, I BELIEVE that the 6.6K would be from his May spending. His June spending would be the 7.5K.

This is a great post! Sure to help with time table of points allocation instead of just the “pending points.”
If you read the post above yours. I mentioned how the numbers were calculated.

The 6.6K points is from my platinum card July statement.

The other 76,000 points are from all my other card accounts that are currently mid statement.

The stuff above is only from July 1st
So I went to my BCP account to see if a similar thing has been done there! Guess I have to wait for statement to close.

I'm not sure if any changes were made to that. The blue card in the top corner is a BBP.

These changes relate to the change in T&C for MR earning cards. Amex stated they were going to change how points were available after minimum payments.

Re: Amex MR changes to point availability and display.

Anonymous — Fri, 12 Jul 2019 16:12:47 GMT

@Shadowfactor wrote:
@Anonymous wrote:
@Shadowfactor wrote:
@Anonymous wrote:
Longtime, I BELIEVE that the 6.6K would be from his May spending. His June spending would be the 7.5K.

This is a great post! Sure to help with time table of points allocation instead of just the “pending points.”
If you read the post above yours. I mentioned how the numbers were calculated.

The 6.6K points is from my platinum card July statement.

The other 76,000 points are from all my other card accounts that are currently mid statement.

The stuff above is only from July 1st
So I went to my BCP account to see if a similar thing has been done there! Guess I have to wait for statement to close.
I'm not sure if any changes were made to that. The blue card in the top corner is a BBP.
These changes relate to the change in T&C for MR earning cards. Amex stated they were going to change how points were available after minimum payments.

I understand, I was just hoping that if they were willing to remove one of the major annoyances from the MR program, they might do the same for cashback series!

Re: Amex MR changes to point availability and display.

red259 — Sat, 13 Jul 2019 00:29:24 GMT

This is a great change which will encourage me to pay my amex cards off on statement cut more often.

Re: Amex MR changes to point availability and display.

Loquat — Sun, 14 Jul 2019 18:30:26 GMT

If only Citi would get with it. Seems the only card that show my earnings on per transaction is the Premier...

Re: Amex MR changes to point availability and display.

Anonymous — Mon, 22 Jul 2019 11:17:00 GMT

Is this working properly for anyone?

It's a mess on my account, paid one day after closing, the points are still all over the place, some given, some pending, none pending payment.

Re: Amex MR changes to point availability and display.

digitek — Mon, 22 Jul 2019 14:22:43 GMT

I'm with you Fortified, I'm pretty sure my numbers are all way off and I can't make heads or tails of it.

Re: Amex MR changes to point availability and display.

Shadowfactor — Mon, 22 Jul 2019 14:25:32 GMT

@Anonymous wrote:
Is this working properly for anyone?

It's a mess on my account, paid one day after closing, the points are still all over the place, some given, some pending, none pending payment.

points disappear once a card closes for the month for 1-2 days. Once the card closes the points disappear from the pending category and appear under available upon payment 1-2 days later. Then once you pay theres a day lag before they are added to available.

I personally like the change but also hate it at the same time. Its much more confusing to understand at first then the old way it was displayed

Re: Amex MR changes to point availability and display.

kdm31091 — Mon, 22 Jul 2019 14:30:41 GMT

@Shadowfactor wrote:
@Anonymous wrote:
Is this working properly for anyone?

It's a mess on my account, paid one day after closing, the points are still all over the place, some given, some pending, none pending payment.
points disappear once a card closes for the month for 1-2 days. Once the card closes the points disappear from the pending category and appear under available upon payment 1-2 days later. Then once you pay theres a day lag before they are added to available.

I personally like the change but also hate it at the same time. Its much more confusing to understand at first then the old way it was displayed

Hopefully they're still working out the bugs. I don't know why it is so difficult for Amex to streamline point display and processing, but I guess they're trying.

Re: Amex MR changes to point availability and display.

Anonymous — Mon, 22 Jul 2019 16:39:15 GMT

@Shadowfactor wrote:
@Anonymous wrote:
Is this working properly for anyone?

It's a mess on my account, paid one day after closing, the points are still all over the place, some given, some pending, none pending payment.
points disappear once a card closes for the month for 1-2 days. Once the card closes the points disappear from the pending category and appear under available upon payment 1-2 days later. Then once you pay theres a day lag before they are added to available.

I personally like the change but also hate it at the same time. Its much more confusing to understand at first then the old way it was displayed

I know thats what it "suppose" to work, It is just not working as "supposed".

First, my "pending points" after statement closure is inaccurate, it missed 2 transactions.

Then, the "pending points" are still there and was not moved to "available upon payment", even 7 days after the statement closure.

Then, about 40% of the points show up on my balance, and they are not deducted from "pending points"

Lastly, all my transactions now appear twice on the list, one says pending, the other says earned.

I do like what they are trying to do. But currenly, it....... left a lot to be desired.

Re: Amex MR changes to point availability and display.

Anonymous — Mon, 22 Jul 2019 23:47:43 GMT

IDK, I don't like watching water boil so I just let the points land where they may.

Re: Amex MR changes to point availability and display.

Anonymous — Tue, 23 Jul 2019 01:32:33 GMT

There have been some reports that “Pending” have been showing inaccurate numbers recently. I had 3k randomly sitting in it a week ago that disappeared without being applied to my available balance. Several others have reported this.

It must be something they are tweaking behind the scenes while trying to get points to post quicker.