https://ficoforums.myfico.com/t5/Credit-Cards/HSBC-Card-Being-Converted-to-Household-Bank/m-p/523408#M166630 <P>It was really weird today.&nbsp; I have a co-branded HSBC Sallie Mae Mastercard.&nbsp; Well, it appears HSBC has ended their relationship with Sallie Mae according to the letter and in the same package as the&nbsp;letter was a Household Bank Mastercard to replace the old card.&nbsp; They said my terms wouldn't change and I kept my limit of $1600.&nbsp; I was just curious if my love button would go away.&nbsp; I have used it in the past with no hard pull and never&nbsp;a fee.&nbsp; When I ask for an increase in the future, they better not try to charge me a fee.&nbsp; I will point out that is not in my terms and conditions since they were grandfathered in.&nbsp; It stinks to think that my love button will likely&nbsp;go away according to what I have read about the Household website (much like the Orchard card I used to have).</P><P>&nbsp;</P><P>Anyone else experienced HSBC transferring your account to a different department?&nbsp; I know that I loved the real HSBC's customer service.&nbsp; It was always English from the Portland call center.&nbsp; Orchard was always someone in a foreign call center.&nbsp; Any gripes, complaints, or kudos?&nbsp; I am curious how I will now be treated.</P> Sun, 21 Jun 2009 08:21:40 GMT heirophant 2009-06-21T08:21:40Z https://ficoforums.myfico.com/t5/Credit-Cards/HSBC-Card-Being-Converted-to-Household-Bank/m-p/523408#M166630 <P>It was really weird today.&nbsp; I have a co-branded HSBC Sallie Mae Mastercard.&nbsp; Well, it appears HSBC has ended their relationship with Sallie Mae according to the letter and in the same package as the&nbsp;letter was a Household Bank Mastercard to replace the old card.&nbsp; They said my terms wouldn't change and I kept my limit of $1600.&nbsp; I was just curious if my love button would go away.&nbsp; I have used it in the past with no hard pull and never&nbsp;a fee.&nbsp; When I ask for an increase in the future, they better not try to charge me a fee.&nbsp; I will point out that is not in my terms and conditions since they were grandfathered in.&nbsp; It stinks to think that my love button will likely&nbsp;go away according to what I have read about the Household website (much like the Orchard card I used to have).</P><P>&nbsp;</P><P>Anyone else experienced HSBC transferring your account to a different department?&nbsp; I know that I loved the real HSBC's customer service.&nbsp; It was always English from the Portland call center.&nbsp; Orchard was always someone in a foreign call center.&nbsp; Any gripes, complaints, or kudos?&nbsp; I am curious how I will now be treated.</P> Sun, 21 Jun 2009 08:21:40 GMT https://ficoforums.myfico.com/t5/Credit-Cards/HSBC-Card-Being-Converted-to-Household-Bank/m-p/523408#M166630 heirophant 2009-06-21T08:21:40Z