topic Re: Apple Card shows "Restricted" in Credit Cards

Apple Card shows "Restricted"

RickNATL — Tue, 03 Sep 2019 04:02:00 GMT

Hello Everyone,

Logged into Apple Wallet and apple credit card is listed with "Restricted" underneath the pic of the credit card.

I am still a able to charge online but curious if anyone know why it's there.

Re: Apple Card shows "Restricted"

Anonymous — Tue, 03 Sep 2019 04:49:07 GMT

Might want to reach out to support, that doesn’t sound good.

Re: Apple Card shows "Restricted"

RickNATL — Tue, 03 Sep 2019 05:07:19 GMT

I am going to call.

I researched and "restricted" was associated to Apple Cash and not completing the identity verification process. In my case, Apple Cash identity had not been completed. I completed the verification, so I'll see if it refreshes and go away on its own.

Re: Apple Card shows "Restricted"

HighAchiever — Tue, 03 Sep 2019 05:16:00 GMT

Make sure to come back and give an update once you figure it out... thanks!

Re: Apple Card shows "Restricted"

CreditInspired — Tue, 03 Sep 2019 19:24:54 GMT

@RickNATL wrote:
Hello Everyone,

Logged into Apple Wallet and apple credit card is listed with "Restricted" underneath the pic of the credit card.

I am still a able to charge online but curious if anyone know why it's there.

Hi,

A Google search pulled up this from Apple support:

https://support.apple.com/en-us/HT207932

Re: Apple Card shows "Restricted"

RickNATL — Tue, 10 Sep 2019 05:26:08 GMT

Called them a few times and have to wait till they call me. What the....

Re: Apple Card shows "Restricted"

Anonymous — Tue, 10 Sep 2019 06:38:02 GMT

Something similar happened to me because of some stupid PayPal bill gone haywire. They restricted my account but the chat agent fixed it. Try chatting with them.

Re: Apple Card shows "Restricted"

RickNATL — Tue, 10 Sep 2019 10:56:22 GMT

Ok....

Re: Apple Card shows "Restricted"

Anonymous — Tue, 10 Sep 2019 21:24:45 GMT

I have the same problem. I've been waiting for a specialist to call back since August 29th :/

Let me know if you find a resolution!

Re: Apple Card shows "Restricted"

jbestman007 — Tue, 10 Sep 2019 21:43:58 GMT

@Anonymous wrote:
I have the same problem. I've been waiting for a specialist to call back since August 29th :/
Let me know if you find a resolution!

That's flat out unacceptable.

Re: Apple Card shows "Restricted"

RickNATL — Tue, 10 Sep 2019 22:31:14 GMT

Their process is ridiculous....

Re: Apple Card shows "Restricted"

zerofire — Wed, 11 Sep 2019 00:12:29 GMT

Welcome to the rotten Apple. If you want to do anything you will have to go the long way around. Want to go next door? Must go via New York City, Cairo, Johannesburg, Beijing, Sydney, and San Francisco. Preferable not in that order.

Re: Apple Card shows "Restricted"

Anonymous — Wed, 11 Sep 2019 01:42:43 GMT

In my case they flagged the transaction as fraud and deactivated my card. They had to clear it up.

Re: Apple Card shows "Restricted"

RickNATL — Wed, 11 Sep 2019 03:55:59 GMT

I used the chat feature in the wallet for the card...this is the dialog below. They can't transfer, they don't have another number I can call, etc. I have play caller crap shoot and answer their call...or it's restricted. ANNOYING

Re: Apple Card shows "Restricted"

RickNATL — Wed, 11 Sep 2019 03:57:09 GMT

I feel that is the same for me...the minute I began using it a few times...then bam, public decline....

Re: Apple Card shows "Restricted"

Anonymous — Wed, 11 Sep 2019 05:09:30 GMT

That’s very strange and I’m sorry to hear that happened... :-(. You would think Apple would take better care of their customers!

I will say that the person who resolved my issue was pretty fast and just cleared it up over the chat.

Re: Apple Card shows "Restricted"

Anonymous — Wed, 11 Sep 2019 12:22:16 GMT

I have the same problem I used the digital card from Saturday to Monday and then it started to get declined so I called apple, their first two responses was there was some system glitch and they were resolving it. Then I called a day later to find out my card has been restricted and my account is under review. They have already sent me the titanium card but I can’t use it now. I believe this has something to do with verifying who I am. I’m currently waiting on a specialist to call me with an answer on my account . I will respond here if I find out any other information l.

Re: Apple Card shows "Restricted"

Anonymous — Wed, 11 Sep 2019 12:25:14 GMT

When I called last I talked to a higher up and basically I had to answer some questions about my identity and see said my account was under review and they would call me with an answer.

Re: Apple Card shows "Restricted"

JR_TX — Wed, 11 Sep 2019 13:01:17 GMT

Any of you guys asked to upload DL/ID during app? Trying to find a common DP with folks having this issue.

Re: Apple Card shows "Restricted"

Anonymous — Wed, 11 Sep 2019 13:50:16 GMT

Was there any unusual usage? Like large charges out of nowhere?

So far I haven’t had an issue with my card. I have used it for a couple hundred on App Store and Raise and I used the virtual card the other day to do my $1 charge to Experian because I was too lazy to grab my wallet to update my NFCU card number and my virtual card was automatically suggested on the keyboard.

I paid my charges last month when they weren’t due til the 30th this month so that may have something to do with me not experiencing any issues with my card.

I was not asked for any identification when I applied and I had to submit the application twice since I declined it at first but the info was exactly the same between both apps.