topic Re: Chase PC - Restriction in Credit Cards

Chase PC - Restriction

TheBoondocks — Sun, 15 Sep 2019 21:25:31 GMT

Hey guys, so I got the Reserve back in 2016, and through out the years I PC it so many times I think in 2017, I did it once and then 2018 I know I did it twice from what the rep told me but I could tell that he's knowledgeable cause he said this Chase wants you to be satisfied for at least a year before PC it, which makes sense and he even gave me the dates where I did it while other reps don't. He said I won't be eligible to even PC it, and therefore I would have to close the account and apply for another card. I hope that's not the case, but he said or I could wait until Dec 20 and see what I could do. I'm getting scared cause I don't want it to be like Amex charge cards where there's no downgrade path to a no annual fee card and I don't want to close out the account since I already have about 3 years with Chase. I just hope I'm not blocked from PC... Has anybody experience this before? But honestly, after all the points and traveling is said it done, it's just a regular 1.5% CB card, I might have to go for CB cards in the long run. Thanks!

Re: Chase PC - Restriction

K-in-Boston — Sun, 15 Sep 2019 21:30:27 GMT

HUCA. You should be able to downgrade it to Sapphire Preferred or regular no-fee Sapphire for sure, and likely Freedom or Freedom Unlimited. I'm not sure how you came up with the 1.5%, though. If you're using it solely for cash back, it's either 1% or 3% (travel and restaurant).

Re: Chase PC - Restriction

wasCB14 — Sun, 15 Sep 2019 21:34:59 GMT

@K-in-Boston wrote:
HUCA. You should be able to downgrade it to Sapphire Preferred or regular no-fee Sapphire for sure, and likely Freedom or Freedom Unlimited. I'm not sure how you came up with the 1.5%, though. If you're using it solely for cash back, it's either 1% or 3% (travel and restaurant).

I think OP is saying that even if successful with a PC from CSR to CFU, CFU isn't a good long-term option for someone who wants cash back (with no requirement to travel).

Re: Chase PC - Restriction

kdm31091 — Sun, 15 Sep 2019 21:39:58 GMT

Technically an issuer doesn't have to let you convert a product. You applied for a certain product and they are not required to let you switch it. In practice, most people have success switching among the Freedom/Sapphire family with Chase, but normally the account does have to be 12 months old.

And yes, if you aren't redeeming for travel (and getting extra value out of the points), the FU is just a 1.5% card, nothing special.

Re: Chase PC - Restriction

CreditCuriosity — Sun, 15 Sep 2019 21:42:35 GMT

Just curious were you doing this to avoid the AFs? I know if you downgrade say from CSR to CS or whatever and keep it for awhile then reupgrade it you avoid the AF for 3-6 months and get the travel credits, etc again. Were you doing anything like that and they might of put a restriction on it for those reasons? I had the CSP for awhile then upgraded to CSR paid the AF then had an af coming and downgraded to a CSP then CS, but then re-upped it to CSR and avoided AF for about 5-6 months and got travel credits right off and used them, but decided it was in my best interest to pay the AF for the CSR and did and is where i am today. Wondering if your scenario is trying to avoid it and they caught on and restricted your account from PC's for awhile?

Re: Chase PC - Restriction

TheBoondocks — Sun, 15 Sep 2019 23:23:43 GMT

Well I paid the AF already but want avoid paying the next time but I think my thing was I wasn't aware of the benefits and stuff so I switched it multiple times throughout the years. There's was this time where I upgrade from FU to Preferred and then a couple of days later I changed my mind and upgrade to the Reserve.

Re: Chase PC - Restriction

TheBoondocks — Sun, 15 Sep 2019 23:28:17 GMT

I've product switch before but I didn't think I would have to wait a full year again, just like when I upgrade from FU to the preferred and a couple of days later I changed my mind and upgrade to the Reserve. But, now they said I'm not eligible to PC it and have to apply. Should I wait until Dec to see if I could PC?

Re: Chase PC - Restriction

CreditCuriosity — Mon, 16 Sep 2019 00:16:03 GMT

@TheBoondocks wrote:
I've product switch before but I didn't think I would have to wait a full year again, just like when I upgrade from FU to the preferred and a couple of days later I changed my mind and upgrade to the Reserve. But, now they said I'm not eligible to PC it and have to apply. Should I wait until Dec to see if I could PC?

really dont have any choice other than seeing if you get a different agent to see if they say the same thing or wait until Dec to see if it can be done then or if you are under 5/24 you can consider adding a new account if needed as well so really need to figure out what option is best for you. Ya sounds like the AF they might be getting wise to even though it wasnt necessarily intentional by you that causes shift in policy such as others abusing it.

Re: Chase PC - Restriction

TheBoondocks — Mon, 16 Sep 2019 01:11:00 GMT

I wonder if there's a way to "upgrade" so to speak from the Reserve to the FU, as I gotten a mail for the Freedom to the FU? But, also I wanted to see would it be the same if I did a SM to downgrade from the Reserve to the FU?

Re: Chase PC - Restriction

wasCB14 — Mon, 16 Sep 2019 01:27:53 GMT

I suggest:

1. See if you can PC to a 5x/5% Freedom.
2. Relax, stop PCing, and don't apply for a Chase card again until you can get a nice fat bonus.

Re: Chase PC - Restriction

NRB525 — Mon, 16 Sep 2019 01:44:03 GMT

OP when did you pay the AF for the Reserve?

What is special about the December 20 date, and that is December 20, 2019?

Re: Chase PC - Restriction

TheBoondocks — Mon, 16 Sep 2019 02:01:52 GMT

I already have a Freedom, I don't like holding 2 of the same cards lol

Re: Chase PC - Restriction

TheBoondocks — Mon, 16 Sep 2019 02:03:48 GMT

Man, I don't even remember I know I got the card sometime in August which is when I got an email from them saying that they sent out the card, I don't even remember having to wait until December honestly. But I believe I paid the AF sometime in March or April. The rep just says I have to wait until Dec 20 for some odd reason.

Re: Chase PC - Restriction

wasCB14 — Mon, 16 Sep 2019 02:39:54 GMT

@TheBoondocks wrote:
I already have a Freedom, I don't like holding 2 of the same cards lol

Most cash back fans and UR enthusiasts would be pretty happy to have a 2nd Freedom. It sounds like aesthetics matter more than rewards, in which case you don't have a lot of PC options within the personal UR lineup. Don't pay an AF just for the sake of having a metal card, though.

Re: Chase PC - Restriction

TheBoondocks — Mon, 16 Sep 2019 03:54:16 GMT

I'm going to just call back every month. But, I know from what a rep said that you could PC 2x a year. So, I'ma just give the guy a benefit of a doubt and say it's in December "20", and see if I could PC then.

Re: Chase PC - Restriction

TheBoondocks — Mon, 16 Sep 2019 17:08:02 GMT

So, I was looking through my statement over the past 2 years, and I saw that my AF was in April, but when I looked at the annual travel credit it says my next one is in Dec when it closes. And I remember it took a couple of months for the AF to hit so I guess the rep was right, I'll just wait until like late Dec and I'm sure that I could downgrade the card, I wouldn't think there would be a limit on how many time you can up/downgrade.

Chase PC - Restriction

TheBoondocks — Mon, 16 Sep 2019 20:01:31 GMT

I called the rep from sapphire team and she said that the reserve isn't eligible for downgrade/product change especially for that card, I'm assuming that it could never be product change and so I came to a conclusion, I'm going to close down the card and call it a lost after 3 years... but whatever, I'm thinking about transferring all my points to hyatt that way the points don't expire hopefully and that I will spread the CL from the reserve to the other cards. They will send me a letter explaining why the card can not be change in a week so I will keep you guys updated. Honestly, people saying I wish I could be with Chase and Amex and all that, its not really a big deal, you guys aren't missing out whatsoever. I thought that I would be good with them but I could also be good without them as well. I never had Chase cards until like late 2016 so it wouldnt matter anyways.

Re: Chase PC - Restriction

FinStar — Mon, 16 Sep 2019 20:15:01 GMT

Why not wait until December, which is only a few months away? Then, if at that point the account has been restricted for the downgrade then reallocate CL and close.

But, as far as Chase or AmEx goes, it's a matter of preference on what people value with those products. That said, it sound like you've had a good run given the opportunities that you've had with CSR and the travel credit and the number of PCs they've allowed for your account.

Re: Chase PC - Restriction

wasCB14 — Mon, 16 Sep 2019 20:29:10 GMT

@TheBoondocks wrote:
I called the rep from sapphire team and she said that the reserve isn't eligible for downgrade/product change especially for that card, I'm assuming that it could never be product change and so I came to a conclusion, I'm going to close down the card and call it a lost after 3 years... but whatever, I'm thinking about transferring all my points to hyatt that way the points don't expire hopefully and that I will spread the CL from the reserve to the other cards. They will send me a letter explaining why the card can not be change in a week so I will keep you guys updated. Honestly, people saying I wish I could be with Chase and Amex and all that, its not really a big deal, you guys aren't missing out whatsoever. I thought that I would be good with them but I could also be good without them as well. I never had Chase cards until like late 2016 so it wouldnt matter anyways.

I assume you have a Hyatt card, or stay there occasionally? Keep in mind Hyatt has no online shopping portal to extend point expiration between infrequent stays. Without a Hyatt card or stays, points expire after 24 months.

Plenty of people like AF Amex and Chase cards. They are satisfied with them as they are and have no desire to PC every few months, so such restrictions to limit the potential for customer abuse are not a problem.

Re: Chase PC - Restriction

TheBoondocks — Mon, 16 Sep 2019 21:58:12 GMT

Yes, I have the Hyatt credit card. But, what I was thinking is, would it be possible to downgrade the Reserve to the Preferred then to the old sapphire and then to the FU?