topic Re: Does anyone have two BBVA Clear points CC's? in Credit Cards

Does anyone have two BBVA Clear points CC's?

Gmood1 — Thu, 05 Mar 2020 14:57:42 GMT

And if so, did they honor the SUB on the 2nd one?

I'm pre-qualified for both Clear Points and the 1.5% / 2% Cash rewards cards.

Just curious if anyone pulled the trigger, while already having the same CC?

I currently have a BBVA Amex and a BBVA Clear points CC.

Have some spend coming up and considered taking advantage of the SUB and 0% on purchases for 13 months.

Re: Does anyone have two BBVA Clear points CC's?

Anonymous — Thu, 05 Mar 2020 16:59:21 GMT

A few people have them and no, no SUB for second cards even if it's another card type.

Re: Does anyone have two BBVA Clear points CC's?

Anonymous — Thu, 05 Mar 2020 17:33:53 GMT

@Anonymous wrote:
... no SUB for second cards even if it's another card type.

I recently got a 2nd SUB on a 2nd (different) BBVA card.

Re: Does anyone have two BBVA Clear points CC's?

JaseT — Thu, 05 Mar 2020 17:31:10 GMT

I have two BBVA ClearPoints cards and they only paid out a SUB on the first card. Regardless, I love having two 3% categories every quarter, especially since Walmart here codes everything as GROCERIES.

Re: Does anyone have two BBVA Clear points CC's?

Anonymous — Thu, 05 Mar 2020 18:16:18 GMT

@Anonymous wrote:
@Anonymous wrote:
... no SUB for second cards even if it's another card type.
I recently got a 2nd SUB on a 2nd (different) BBVA card.

Interesting. I know they don't pay it on ClearPoints twice but I was also told no SUB on second cards period. Gotta love BBVA's useless CSRs.

Re: Does anyone have two BBVA Clear points CC's?

Anonymous — Thu, 05 Mar 2020 18:40:28 GMT

@Anonymous wrote:
... but I was also told no SUB on second cards period ...

Right -- CSRs say the darndest things! It might be unfortunate, but this is not news. I don't know that need be an indictment on BBVA's customer service crew. I know I've had zero issues with them so far.

Re: Does anyone have two BBVA Clear points CC's?

Anonymous — Thu, 05 Mar 2020 18:42:39 GMT

@Anonymous wrote:
@Anonymous wrote:
... but I was also told no SUB on second cards period ...
Right -- CSRs say the darndest things! It might be unfortunate, but this is not news. I don't know that need be an indictment on BBVA's customer service crew. I know I've had zero issues with them so far.

I've had 4 phone calls with BBVA and none of them were what I would consider good customer service. I was given wrong information on every single call.

Re: Does anyone have two BBVA Clear points CC's?

Anonymous — Thu, 05 Mar 2020 18:45:20 GMT

@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:
... but I was also told no SUB on second cards period ...
Right -- CSRs say the darndest things! It might be unfortunate, but this is not news. I don't know that need be an indictment on BBVA's customer service crew. I know I've had zero issues with them so far.

I've had 4 phone calls with BBVA and none of them were what I would consider good customer service. I was given wrong information on every single call.

Yet you saw fit to quote one of them here, in this thread, as fact?

Re: Does anyone have two BBVA Clear points CC's?

Anonymous — Thu, 05 Mar 2020 19:05:57 GMT

@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:
... but I was also told no SUB on second cards period ...
Right -- CSRs say the darndest things! It might be unfortunate, but this is not news. I don't know that need be an indictment on BBVA's customer service crew. I know I've had zero issues with them so far.

I've had 4 phone calls with BBVA and none of them were what I would consider good customer service. I was given wrong information on every single call.
Yet you saw fit to quote one of them here, in this thread, as fact?

Didn't realize the 4th call was misinfo until now. I was giving them the benefit of the doubt. Clearly a mistake.

Keep in mind I already knew that JaseT didn't get a SUB for the second ClearPoints so it was not too much of a stretch to think that policy was applied to any subsequent card, not just the same one. 🤷‍♂️

Re: Does anyone have two BBVA Clear points CC's?

Gmood1 — Thu, 05 Mar 2020 22:21:52 GMT

Thanks guys for the info! I had a feeling I wouldn't get it on another Clear Points. That would suck if you can't on a totally different card though. lol

Re: Does anyone have two BBVA Clear points CC's?

FinStar — Fri, 06 Mar 2020 01:24:53 GMT

@Gmood1 wrote:
Thanks guys for the info! I had a feeling I wouldn't get it on another Clear Points. That would suck if you can't on a totally different card though. lol

Right. I've been able to get the SUBs on subsequent, different CCs, but it's been a while. And, my understanding with a BBVA contact, and based on what I've learned from a variety of sources, they can approve a 2nd of the same CC product, just no SUB will be awarded.