topic Re: CapitalOne, I’m angry at you!!! in Credit Cards

CapitalOne, I’m angry at you!!!

Anonymous — Sat, 25 Apr 2020 01:51:38 GMT

I'm just her to complain for a moment.

So currently I have been doing AZEO during my home building adventure. I am scheduled to get my closing date early next month and at that time the lender will be updating my credit report on file to lock in a rate. It just so happens that April was the anniversary for my CapOne Quicksilver One card. I have a $39 annual fee. I never use the card, but it was my first after finally getting back into the credit card world after rebuilding and I didn't want to close, nor was it a good idea during the mortgage process.

I knew the annual fee would be due and I've been monitoring my account daily to catch it and pay it immediately so a $0 balance would report. I even called cap one a few days ago and sat on hold for an hour just to ask someone when it would post and could I pre pay it, explaining my reason. They stated that it should have posted on April 8th according to their system and if not I likely wouldn't be charged for it (yeah right).

Now to today, I logging this morning and no charge. My statement closes today. I just checked again to be sure a few minutes ago and boom, there it is, a dreaded $39 balance with my min payment due on May 21st! Noooooo!!!!

Why in the world would they wait until the very last moment to post it to the account!?!?! Very frustrating for me! I don't think I'll take much of a hit, if any as I have had this happen with another card about 3 months ago, but geez!!!

Ok, vent over. Thank you for reading, or not. 😃

Re: CapitalOne, I’m angry at you!!!

AllZero — Sat, 25 Apr 2020 02:02:55 GMT

@Anonymous Have you considered calling csr and asking if they can product upgrade your QS1 to a QS? If no product upgrade available, ask if they can do a courtesy waiver of the $39 annual fee.

Re: CapitalOne, I’m angry at you!!!

NoMoreE46 — Sat, 25 Apr 2020 02:02:32 GMT

Hey no venting as you now know that you should have pushed a $1MM overpayment to cover those last second charges.

https://ficoforums.myfico.com/t5/Credit-Cards/FYI-1MM-is-the-max-overpayment-for-Capital-One/td-p/5998673

Re: CapitalOne, I’m angry at you!!!

Eagered2succeed — Sat, 25 Apr 2020 02:06:58 GMT

Curious to know if you knew it was a chance of being on this statement why wait until it post to pay? You could've easily done an overpayment so that it wouldn't have reflected. Most annual fee aren't added until the statement cuts. Amex got me like that on my current statement for the blue cash perferred. Would've been 0, but of course they slapped the 95 annual right as the statement closed.

Re: CapitalOne, I’m angry at you!!!

Anonymous — Sat, 25 Apr 2020 02:09:31 GMT

@AllZero I have not called and asked. I check the upgrade link periodically and nothing shows up. Probably not a bad idea to call and ask though. I haven't called about a waiver for the fee, but the CSR thought that was why I was calling when I spoke to them a few days ago and said they can't waive it until it posts. I went ahead and paid it tonight as soon as I saw it, but I'm sure they will post my statement balance. I'll try calling them tomorrow for an upgrade.

Re: CapitalOne, I’m angry at you!!!

Anonymous — Sat, 25 Apr 2020 02:11:22 GMT

@NoMoreE46 I saw you're other post! Lol. That is really comical! I did try to make a payment with no balance to cover the fee in case this happened, but they said they couldn't accept a payment when there was no balance.

Re: CapitalOne, I’m angry at you!!!

Anonymous — Sat, 25 Apr 2020 02:12:44 GMT

@Eagered2succeed @I tried to make a payment prior, both online and over the phone with the CSR, but they wouldn't allow it. Just now thinking, I probably could have pushed a payment from my bank though.....

Re: CapitalOne, I’m angry at you!!!

Anonymous — Sat, 25 Apr 2020 02:13:20 GMT

I can't see a mortgage app getting rocked by a $39 balance on a credit card, even if it places you at 10% utilization on the card.

$39 debt on credit cards compared to $15k most likely will be treated differently and looked at by an algorithm or human eyes differently, even if $39 is higher total utilization than someone with $15k debt.

But I could be wrong.

Re: CapitalOne, I’m angry at you!!!

Anonymous — Sat, 25 Apr 2020 02:17:03 GMT

@Anonymous wrote:
I can't see a mortgage app getting rocked by a $39 balance on a credit card, even if it places you at 10% utilization on the card.

$39 debt on credit cards compared to $15k most likely will be treated differently and looked at by an algorithm or human eyes differently, even if $39 is higher total utilization than someone with $15k debt.

But I could be wrong.

It's not about the balance. It's about maximizing my FICO scores for an updated credit pull for interest rate lock. My balances all stay low, my UTIL is about 1% overall. I have been AZEO for several months this strait, only carrying a small balance on my NFCU card each month.

Re: CapitalOne, I’m angry at you!!!

AllZero — Sat, 25 Apr 2020 02:24:42 GMT

@Anonymous wrote:
@AllZero I have not called and asked. I check the upgrade link periodically and nothing shows up. Probably not a bad idea to call and ask though. I haven't called about a waiver for the fee, but the CSR thought that was why I was calling when I spoke to them a few days ago and said they can't waive it until it posts. I went ahead and paid it tonight as soon as I saw it, but I'm sure they will post my statement balance. I'll try calling them tomorrow for an upgrade.

I've been in your situation as I'm sure a few people have when practicing AZEO and a fee shows up. It does suck.

The csr are pretty good with fee waiver. Hope they are able to assist you with a statement credit since you paid the fee or a product upgrade.

Re: CapitalOne, I’m angry at you!!!

Anonymous — Sat, 25 Apr 2020 02:32:13 GMT

@Anonymous wrote:
@Anonymous wrote:
I can't see a mortgage app getting rocked by a $39 balance on a credit card, even if it places you at 10% utilization on the card.

$39 debt on credit cards compared to $15k most likely will be treated differently and looked at by an algorithm or human eyes differently, even if $39 is higher total utilization than someone with $15k debt.

But I could be wrong.
It's not about the balance. It's about maximizing my FICO scores for an updated credit pull for interest rate lock. My balances all stay low, my UTIL is about 1% overall. I have been AZEO for several months this strait, only carrying a small balance on my NFCU card each month.

I know. But they look at more than scores. They look at total utilization, among several other things. I'm not sure AZEO that's now AZET at 1% utilization will matter much.

Re: CapitalOne, I’m angry at you!!!

NoMoreE46 — Sat, 25 Apr 2020 02:51:37 GMT

@Anonymous wrote:
@NoMoreE46 I saw you're other post! Lol. That is really comical! I did try to make a payment with no balance to cover the fee in case this happened, but they said they couldn't accept a payment when there was no balance.

Now that I think of it. C1 did the same thing to me and jammed in a $59 AF last year. Thwarted my plan to report as zero. Kinda felt like being outbid at the last second on eBay.

This year, I got a BT on it and so no biggie when it is snuck in.

Re: CapitalOne, I’m angry at you!!!

Brian_Earl_Spilner — Sat, 25 Apr 2020 02:58:55 GMT

If you knew it was coming, you should have made that card the one carrying a balance.

Re: CapitalOne, I’m angry at you!!!

sarge12 — Sat, 25 Apr 2020 03:02:00 GMT

@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:
I can't see a mortgage app getting rocked by a $39 balance on a credit card, even if it places you at 10% utilization on the card.

$39 debt on credit cards compared to $15k most likely will be treated differently and looked at by an algorithm or human eyes differently, even if $39 is higher total utilization than someone with $15k debt.

But I could be wrong.
It's not about the balance. It's about maximizing my FICO scores for an updated credit pull for interest rate lock. My balances all stay low, my UTIL is about 1% overall. I have been AZEO for several months this strait, only carrying a small balance on my NFCU card each month.
I know. But they look at more than scores. They look at total utilization, among several other things. I'm not sure AZEO that's now AZET at 1% utilization will matter much.

Unless it has changed since I first got a mortgage, lenders do not use credit scores to approve or reject an application at all. They do a 3B pull of the reports and go over them line by line, but until a loan is approved the scores ar irrelevant. Once approved they use your middle fico mortgage score to set the interest rates only. If a loan is rejected based on something in the reports, they don't even need the scores. Many talk about the middle score as if it has to be in a certain range to get approved, but when banks are considering having that much on the line they could care less about scores in making that decision. Be prepared to answer questions about that 60 day delinquincy from 5 years ago, and also be prepared to pay any debt that was charged off. Charging off debt is a legal term to allow the banks to count it as a loss on tax returns, it does not mean they or a collection angency will not still try everything possible to collect it, including lawsuits if still within the SOL. My understanding is that hours are spent going over everything in all 3 reports, and then if approved minutes are spent to set your rate, because that rate is set on the middle score alone. I had to settle quite a few of my then wifes bad debts to ever get approved.

Re: CapitalOne, I’m angry at you!!!

Anonymous — Sat, 25 Apr 2020 03:18:56 GMT

@Brian_Earl_Spilner wrote:
If you knew it was coming, you should have made that card the one carrying a balance.

Well, as I said I was planning on paying it before statement cut if it did. Probably should have, but didn't. Oh well.

Re: CapitalOne, I’m angry at you!!!

Anonymous — Sat, 25 Apr 2020 03:21:12 GMT

@sarge12 wrote:
@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:
I can't see a mortgage app getting rocked by a $39 balance on a credit card, even if it places you at 10% utilization on the card.

$39 debt on credit cards compared to $15k most likely will be treated differently and looked at by an algorithm or human eyes differently, even if $39 is higher total utilization than someone with $15k debt.

But I could be wrong.
It's not about the balance. It's about maximizing my FICO scores for an updated credit pull for interest rate lock. My balances all stay low, my UTIL is about 1% overall. I have been AZEO for several months this strait, only carrying a small balance on my NFCU card each month.
I know. But they look at more than scores. They look at total utilization, among several other things. I'm not sure AZEO that's now AZET at 1% utilization will matter much.
Unless it has changed since I first got a mortgage, lenders do not use credit scores to approve or reject an application at all. They do a 3B pull of the reports and go over them line by line, but until a loan is approved the scores ar irrelevant. Once approved they use your middle fico mortgage score to set the interest rates only. If a loan is rejected based on something in the reports, they don't even need the scores. Many talk about the middle score as if it has to be in a certain range to get approved, but when banks are considering having that much on the line they could care less about scores in making that decision. Be prepared to answer questions about that 60 day delinquincy from 5 years ago, and also be prepared to pay any debt that was charged off. Charging off debt is a legal term to allow the banks to count it as a loss on tax returns, it does not mean they or a collection angency will not still try everything possible to collect it, including lawsuits if still within the SOL. My understanding is that hours are spent going over everything in all 3 reports, and then if approved minutes are spent to set your rate, because that rate is set on the middle score alone. I had to settle quite a few of my then wifes bad debts to ever get approved.

I'm not concerned about getting the loan approved. I am very close to my middle score being over 700. My concern is the rate. I get a Lowe rate once I hit 700 according to my LO. My last 3B last month had my middle score at a 691. This is the sole purpose of AZEO, to maximize the scoring. I'm sure I'll be fine, post was more of just a funny vent then anything else.

Re: CapitalOne, I’m angry at you!!!

CreditInspired — Sat, 25 Apr 2020 05:31:12 GMT

@Anonymous wrote:
@Eagered2succeed @I tried to make a payment prior, both online and over the phone with the CSR, but they wouldn't allow it. Just now thinking, I probably could have pushed a payment from my bank though.....

Yep

Re: CapitalOne, I’m angry at you!!!

SweetCreditObsession — Sat, 25 Apr 2020 08:11:10 GMT

Next time try pushing the payment from your bank account. They can't do a thing about that...😊

Re: CapitalOne, I’m angry at you!!!

Anonymous — Sat, 25 Apr 2020 11:18:07 GMT

Did the same thing to me and blew my azeo also

Re: CapitalOne, I’m angry at you!!!

Andypanda — Sat, 25 Apr 2020 16:03:58 GMT

Does cap do mid cycle reporting? Give tgem a call , explain your situation and give it a try.