topic Re: Interesting - Wayfair sent me a Comenity Wayfair credit card in Credit Cards

Interesting - Wayfair sent me a Comenity Visa credit card

Anonymous — Tue, 08 Sep 2020 22:58:19 GMT

I have had my Wayfair card for 2+ years and today in the mail I received a replacement card that is a Comenity Visa card.

Same credit limit.

I don't recall seeing any emails or other notification about this - OK Visa is more flexible than store card so I'm happy.

FYI I don't see any way to ask for an increase nor do I see a way to apply for a card (not that I could I have one- just poking around to figure out what's changed).

Anyone else have their Wayfair changed to a Visa?

It earns points on all purchases, more on Wayfair purchases.

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

K-in-Boston — Tue, 08 Sep 2020 22:18:47 GMT

It looks like some more recent discussion in the Wayfair closure thread has mentioned that those who did not receive closure letters would be issued vanilla bank cards. Interesting if yours is still cobranded.

https://ficoforums.myfico.com/t5/Credit-Cards/Comenity-shutting-down-Wayfair-Credit-Card/td-p/6101725/jump-to/first-unread-message

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

Anonymous — Tue, 08 Sep 2020 22:45:05 GMT

My mistake it's a vanilla visa card not wayfair branded. Sorry was multi tasking and not paying close attention.

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

hpotterfan77 — Wed, 09 Sep 2020 15:29:05 GMT

I just received a Comenity Mastercard in the mail yesterday with a notice about the closure and that my card was converting. Same credit line as my Wayfair card was but now it's a M/C. I'm happy.

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

Credit12Fico — Wed, 09 Sep 2020 15:33:36 GMT

Wow I'm so happy for you all! Was really harsh for WayFair to walk away from the credit card like that. I'm glad Comenity is making this right! Free upgrade from a storecard to an everywhere VISA/MC!

Does the new card have any cashback or good APR/ Balance Transfer offers?

Re: Interesting - Wayfair sent me a Comenity Visa credit card

Ontherise2020 — Thu, 10 Sep 2020 02:21:45 GMT

I received the same offer as you but I got the Comenity Mastercard yesterday. When I activated it through the automated system it said to not use the card until after September 11th. This is when their relationship with Wayfair ends.

I was just as surprised as you but I will take it and thank you!! lol

Comenity canceled Wayfair card and sent a Mastercard

Howaboutthat — Thu, 10 Sep 2020 03:08:44 GMT

As I stated Comenity canceled Wayfair card and sent a Mastercard. It has the same limit but interest rate is a bit better but still too high. I had quit using Wayfair for anything and my balance is zero.

Re: Comenity canceled Wayfair card and sent a Mastercard

M_Smart007 — Thu, 10 Sep 2020 16:41:09 GMT

Congratulations on your MC Upgrade!

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

Anonymous — Fri, 11 Sep 2020 15:10:02 GMT

I just received my card in the mail. It does have 1.5% cash back on regular purchases. 3% cash back on home furnishings. Didn't see anything for balance transfers.

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

musicalmom — Fri, 11 Sep 2020 16:05:31 GMT

I almost threw the envelope away because I thought it was an invite for another card that I don't need.

Interestingly when you log onto Wayfair credit it shows a Citi MasterCard but I received a Comenity MasterCard.

I'm curious if everyone received comenity or if some received citi?

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

WavysMommy — Fri, 11 Sep 2020 16:25:25 GMT

@musicalmom You received a regular non-branded Comenity card. Wayfair card is now under Citi Bank.

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

musicalmom — Fri, 11 Sep 2020 19:36:32 GMT

Right. I get that. I'm curious if others got Citi Mastercards or Comenity and what the deciding factor was?

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

jayjayhawaii — Sat, 12 Sep 2020 19:32:07 GMT

@musicalmom wrote:
Right. I get that. I'm curious if others got Citi Mastercards or Comenity and what the deciding factor was?

I got a Comenity Mastercard, maybe Citi didn't want me

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

musicalmom — Sat, 12 Sep 2020 19:49:05 GMT

That's what I was thinking! LOL

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

SunriseEarth — Sun, 13 Sep 2020 04:36:31 GMT

@musicalmom wrote:
Right. I get that. I'm curious if others got Citi Mastercards or Comenity and what the deciding factor was?

Some people who previously had the Wayfair card with Comenity received Comenity Mastercards. The Citi Wayfair card is for new applicants as of 9/11/20.

Re: Interesting - Wayfair sent me a Comenity Wayfair credit card

Anonymous — Sun, 13 Sep 2020 05:01:12 GMT

@SunriseEarth wrote:
@musicalmom wrote:
Right. I get that. I'm curious if others got Citi Mastercards or Comenity and what the deciding factor was?
Some people who previously had the Wayfair card with Comenity received Comenity Mastercards. The Citi Wayfair card is for new applicants as of 9/11/20.

It certainly does seem odd that Citi didn't want the existing customer portfolio. Makes me wonder if there are going to be Citi cards showing up too.

Re: Interesting - Wayfair sent me a Comenity Visa credit card

Anonymous — Wed, 16 Sep 2020 21:25:10 GMT

You are lucky!

I spoke to both Wayfair and Comenity and I'm getting neither a Wayfair citi nor a Comenity MC. I asked what was it based on (my score has been around 790+ for the past year) and they said they didn't know why some got it and others didn't. I made a couple big purchases every 5 months to keep it active, so I don't know where I went wrong on this one. They told me I could apply starting Oct 3rd if I still wanted a Comenity card - Wayfair said they didn't have any other cards for me. :/

Re: Interesting - Wayfair sent me a Comenity Visa credit card

jwa77 — Thu, 17 Sep 2020 16:38:41 GMT

It was based on credit criteria. Most banks that offer co-branded cards that are both closed-loop and open loop have differing lending criteria for each. I think Citi should have bought the portfolio--end of story. Not buying it and then forcing people to re-apply was really bad customer service on Wayfair's part. Ive sent 3 different emails/letters to Wayfair about this asking for a reason why or what their rationale was only to have each one not read/not answered or gotten some BS canned answer that doesn't address my question at all.

Since they wont answer my question or even said something to the effect of "unfortunately that inofrmation is propietary..etc," I won't be buying from WF anymore.

Re: Interesting - Wayfair sent me a Comenity Visa credit card

Anonymous — Thu, 17 Sep 2020 22:46:57 GMT

@jwa77 wrote:
It was based on credit criteria. Most banks that offer co-branded cards that are both closed-loop and open loop have differing lending criteria for each. I think Citi should have bought the portfolio--end of story. Not buying it and then forcing people to re-apply was really bad customer service on Wayfair's part. Ive sent 3 different emails/letters to Wayfair about this asking for a reason why or what their rationale was only to have each one not read/not answered or gotten some BS canned answer that doesn't address my question at all.

Since they wont answer my question or even said something to the effect of "unfortunately that inofrmation is propietary..etc," I won't be buying from WF anymore.

It's not clear that Wayfair had a choice particularly (we still don't know who initiated the Wayfair/Comenity divorce). And we also don't know if Citi wanted the portfolio but couldn't get it (or at the right price) or if they really had no interest for some reason (different underwriting standards and would rather require apps?)

Re: Interesting - Wayfair sent me a Comenity Visa credit card

GApeachy — Fri, 18 Sep 2020 13:45:00 GMT

@Anonymous wrote:
@jwa77 wrote:
It was based on credit criteria. Most banks that offer co-branded cards that are both closed-loop and open loop have differing lending criteria for each. I think Citi should have bought the portfolio--end of story. Not buying it and then forcing people to re-apply was really bad customer service on Wayfair's part. Ive sent 3 different emails/letters to Wayfair about this asking for a reason why or what their rationale was only to have each one not read/not answered or gotten some BS canned answer that doesn't address my question at all.

Since they wont answer my question or even said something to the effect of "unfortunately that inofrmation is propietary..etc," I won't be buying from WF anymore.
It's not clear that Wayfair had a choice particularly (we still don't know who initiated the Wayfair/Comenity divorce). And we also don't know if Citi wanted the portfolio but couldn't get it (or at the right price) or if they really had no interest for some reason (different underwriting standards and would rather require apps?)

Both Wayfair and Comenity told me that Wayfair cut ties with Comenity.

https://www.cnbc.com/2020/09/11/citigroup-wins-deal-to-offer-credit-cards-for-wayfair-edging-out-rival-alliance-data-systems.html

"Citigroup, which wrested the Costco card from American Express in 2016, similarly displaced Columbus, Ohio-based Alliance Data, a major provider of private-label cards that had previously offered a Wayfair card, according to a person with knowledge of the deal."

"Alliance Data Card Services maintains two banks to manage the funding and receivables for its clients' credit programs. In September 2012, the banks rebranded their names from WFNNB (World Financial Network [National] Bank) and WFCB (World Financial Capital Bank) to both operate under the Comenity name, as Comenity Bank and Comenity Capital Bank, respectively.[16]"