topic Re: U.S. Bank Platinum Visa - benefits updated/nerfed in Credit Cards

Langley, BoA, USAlliance, Comenity, US Bank, SYNCB, BBVA, FNBO Nerf Their Cards

UH_HUH — Wed, 27 Jan 2021 23:46:53 GMT

Picture will sum it up pretty well. I have changed the name of this post to

reflect other members adding data points. Special thanks to @TSlop and @digitek

for there contributions.

Re: Langley FCU Nerfs their Visa Signature Card

AllZero — Thu, 08 Oct 2020 18:10:40 GMT

Thank you for sharing the information.

Re: Langley FCU Nerfs their Visa Signature Card

CreditCuriosity — Thu, 08 Oct 2020 19:29:04 GMT

Another reason to not wast a HP on langley as many of us has wasted quite a few on ..

Did it offer primary rental car coverage or was that just supplemental?

Re: Langley FCU Nerfs their Visa Signature Card

UH_HUH — Thu, 08 Oct 2020 19:37:14 GMT

@CreditCuriosity wrote:
Another reason to not wast a HP on langley as many of us has wasted quite a few on ..

Did it offer primary rental car coverage or was that just supplemental?

Thanks for posting @CreditCuriosity

Would love to answer your question but I

have never used either of my cards with them.

Nor have I read the benefits brochure :-)

Sorry

Re: Langley FCU Nerfs their Visa Signature Card

Aim_High — Thu, 08 Oct 2020 19:42:21 GMT

Sorry to hear that @UH_HUH.

Still, it made me laugh when it said basically ...

... we're nerfing your benefits ... But DON'T WORRY! Lol

Re: Langley FCU Nerfs their Visa Signature Card

UH_HUH — Thu, 08 Oct 2020 19:44:45 GMT

@Aim_High wrote:
Sorry to hear that @UH_HUH.

Still, it made me laugh when it said basically ...

... we're nerfing your benefits ... But DON'T WORRY! Lol

YOU JUST MADE ME LAUGH @Aim_High
I am still laughing!!!
Don't be sorry for me...doesn't bother me in the least.
But what you just typed made my day

Were nerfing your benefits------But Dont Worry!!!!

Still laughing

Re: Langley FCU Nerfs their Visa Signature Card

Anonymous — Thu, 08 Oct 2020 19:51:11 GMT

Well, I certainly trust a financial institution when they are removing benefits because they are "evaluating new features that will better benefit you" What more could you want? Yes, I guess it might be better if they had finalized and implemented the great new benefits before removing the boring old ones, but, have some trust!

Re: Langley FCU Nerfs their Visa Signature Card

AverageJoesCredit — Thu, 08 Oct 2020 20:17:49 GMT

This is no different from other big lenders doing same with their cards and benefits.

Re: Langley FCU Nerfs their Visa Signature Card

Anonymous — Thu, 08 Oct 2020 21:58:06 GMT

@AverageJoesCredit wrote:
This is no different from other big lenders doing same with their cards and benefits.

Yes, but a) still a new DP for this CU.

b) It is amusing to see the language used by the issuers. Citi said:

We are making these changes so that we can continue providing the key benefits that our customers use and value most at no additional cost

an admission that the goal was cost cutting, and allowing them to keep the cheaper benefits (whether the customers really use and value them). Langley's seems less truthful, unless they really do surprise us with great new benefits.

Re: Langley FCU Nerfs their Visa Signature Card

digitek — Thu, 08 Oct 2020 22:20:58 GMT

My USAlliance card just had the same two benefits removed, there was a notification about it on my last statement.

Could be coincidence, but I bet it is related in some way or another.

Re: Langley FCU Nerfs their Visa Signature Card

UH_HUH — Thu, 08 Oct 2020 22:49:03 GMT

@digitek wrote:
My USAlliance card just had the same two benefits removed, there was a notification about it on my last statement.

Could be coincidence, but I bet it is related in some way or another.

Looks like this is a popular feature

to have removed. Nothing surprising about any of

this. You have to adapt in these uncertain times.

Thanks for posting @digitek

appreciate the data points.

Re: Langley FCU Nerfs their Visa Signature Card

Anonymous — Thu, 08 Oct 2020 23:55:45 GMT

@digitek wrote:
My USAlliance card just had the same two benefits removed, there was a notification about it on my last statement.

Could be coincidence, but I bet it is related in some way or another.

What was the statement date? My Sep 28th one doesn't have anything, so maybe the Oct one.

Re: Langley FCU Nerfs their Visa Signature Card

Loquat — Fri, 09 Oct 2020 00:16:27 GMT

Hopefully their version of "...We are in the process of evaluating a set of new features..." amount to more than a similar phrase uttered by Citi when they nix'd every benefit on their cards back in September 2019.

Over a year now and nothing...

Re: Langley FCU Nerfs their Visa Signature Card

TSlop — Fri, 09 Oct 2020 01:27:46 GMT

I just got a notice with Bank of America and the same thing is happening with my Cash Rewards card. It is losing its secondary auto collision damage waiver, effective 2/1/2021.

Re: Langley FCU Nerfs their Visa Signature Card

UH_HUH — Fri, 09 Oct 2020 09:42:46 GMT

@TSlop wrote:
I just got a notice with Bank of America and the same thing is happening with my Cash Rewards card. It is losing its secondary auto collision damage waiver, effective 2/1/2021.

After having a cup of coffee and getting the brain to spark up,

I found an article adressing this.

Article is from Auto Slash

Thanks for the data points @TSlop

Re: Langley FCU Nerfs their Visa Signature Card

TSlop — Fri, 09 Oct 2020 11:12:05 GMT

@UH_HUH I wasn't sure if I should have started a new thread about BoA's CDW drop, but I decided to put it here. I wonder if even more cards will follow suit?

Re: Langley FCU Nerfs their Visa Signature Card

coldfusion — Fri, 09 Oct 2020 12:06:19 GMT

I remember that one of the comments Citi made when nerfing benefits was that their own data showed the supplemental auto insurance benefit was rarely used.

I don't remember ever seeing any disclosures about the motivation behind nerfing extended warranty or price protection benefits i.e. was it a benefit too rarely used for them to justify the expense or too heavily used to be offered as a free perk.

Re: Langley FCU Nerfs their Visa Signature Card

UH_HUH — Fri, 09 Oct 2020 12:42:16 GMT

@TSlop wrote:
@UH_HUH I wasn't sure if I should have started a new thread about BoA's CDW drop, but I decided to put it here. I wonder if even more cards will follow suit?

@TSlop I am going to change the name of the thread so your discovery
and the one @digitek found get more coverage to our fellow members.
Thanks for posting.
My personal opinion on the subject.Citi,BoA,Langley
and USAlliance allready have done it,so yes I believe there will
be more

Re: Langley FCU Nerfs their Visa Signature Card

UH_HUH — Fri, 09 Oct 2020 12:49:51 GMT

@AverageJoesCredit wrote:
This is no different from other big lenders doing same with their cards and benefits.

You must have a crystal ball @AverageJoesCredit

Great job reading the field correctly. ^5

Re: Langley FCU Nerfs their Visa Signature Card

Credit12Fico — Fri, 09 Oct 2020 13:01:01 GMT

@coldfusion wrote:
I remember that one of the comments Citi made when nerfing benefits was that their own data showed the supplemental auto insurance benefit was rarely used.

I don't remember ever seeing any disclosures about the motivation behind nerfing extended warranty or price protection benefits i.e. was it a benefit too rarely used for them to justify the expense or too heavily used to be offered as a free perk.

Citi Price Rewind was being abused....the stories I've been told...