https://ficoforums.myfico.com/t5/Credit-Cards/Capital-One-Secured-Platinum-Graduation-Product-Change/m-p/6368467#M1784773 <P>Opened the account in 1/2019 at the beginning of my rebuild and received my security deposit back a few days ago. I was happy to see the card finally upgraded, I have not used it in several months. I make a minimal charge every few months to keep the account active so I do not have very much spend on it at all. Since the card graduated, I have been checking online for a product upgrade using the upgrade link and also adding =ProductUpgrade to the end of the web URL when accessing my account but with no luck.</P><P>&nbsp;</P><P>Today, I checked again for an upgrade online but no lucky. I called into customer support to get my negative balance sent to me in form of a check (they have no other options) and while on the call, I asked to see if my account was eliglbe for an upgrade. The CSR said I was eligble to upgrade to the Quicksilver with no AF.&nbsp; Two wins in one day, woohoo!</P><P>&nbsp;</P><P>I wanted to pass along that even though online did not give me any options for a product upgrade, the CSRs were able to see it available in their system. I hope some of you have luck with ;unsecuring your card as well. Took about 2 1/2 years but Capital One approved me when no one else did during my rebuild (sub 500 FICO 8).</P><P>&nbsp;</P><P>P.S. I am able to see the card as a Quicksilver now in the app and the CC # remains the same.</P> Mon, 12 Jul 2021 19:14:35 GMT randomguy1 2021-07-12T19:14:35Z https://ficoforums.myfico.com/t5/Credit-Cards/Capital-One-Secured-Platinum-Graduation-Product-Change/m-p/6368467#M1784773 <P>Opened the account in 1/2019 at the beginning of my rebuild and received my security deposit back a few days ago. I was happy to see the card finally upgraded, I have not used it in several months. I make a minimal charge every few months to keep the account active so I do not have very much spend on it at all. Since the card graduated, I have been checking online for a product upgrade using the upgrade link and also adding =ProductUpgrade to the end of the web URL when accessing my account but with no luck.</P><P>&nbsp;</P><P>Today, I checked again for an upgrade online but no lucky. I called into customer support to get my negative balance sent to me in form of a check (they have no other options) and while on the call, I asked to see if my account was eliglbe for an upgrade. The CSR said I was eligble to upgrade to the Quicksilver with no AF.&nbsp; Two wins in one day, woohoo!</P><P>&nbsp;</P><P>I wanted to pass along that even though online did not give me any options for a product upgrade, the CSRs were able to see it available in their system. I hope some of you have luck with ;unsecuring your card as well. Took about 2 1/2 years but Capital One approved me when no one else did during my rebuild (sub 500 FICO 8).</P><P>&nbsp;</P><P>P.S. I am able to see the card as a Quicksilver now in the app and the CC # remains the same.</P> Mon, 12 Jul 2021 19:14:35 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Capital-One-Secured-Platinum-Graduation-Product-Change/m-p/6368467#M1784773 randomguy1 2021-07-12T19:14:35Z https://ficoforums.myfico.com/t5/Credit-Cards/Capital-One-Secured-Platinum-Graduation-Product-Change/m-p/6368532#M1784774 <P>Congratulations!</P><P>Earlier this year I started seeing some success stories of Cap1 graduations.</P><P>I'm glad it worked out for you along with an upgrade.</P><P>Cheers!</P> Mon, 12 Jul 2021 21:19:24 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Capital-One-Secured-Platinum-Graduation-Product-Change/m-p/6368532#M1784774 Mr_Mojo_Risin 2021-07-12T21:19:24Z https://ficoforums.myfico.com/t5/Credit-Cards/Capital-One-Secured-Platinum-Graduation-Product-Change/m-p/6368556#M1784775 <P><a href="https://ficoforums.myfico.com/t5/user/viewprofilepage/user-id/1077655">@randomguy1</a>, Congratulations on your Capital One success!</P> Mon, 12 Jul 2021 21:38:28 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Capital-One-Secured-Platinum-Graduation-Product-Change/m-p/6368556#M1784775 M_Smart007 2021-07-12T21:38:28Z