topic Re: USAlliance card change in Credit Cards

USAlliance card change

Anonymous — Fri, 01 Apr 2022 02:37:08 GMT

I found this notice of card change on the USAlliance site. USALLIANCE Card Conversion Guide The first bit doesn't seem that important.

New sleek contactless credit cards will be issued when your current card expires.
A customizable new credit card alerts system.
Refreshed statements and online card access portal.
New Credit Card Payment Mailing Address: USALLIANCE Financial PO BOX 4517, CAROL STREAM, IL 60197. (Please be sure to update any existing web bill pay addresses in your online banking portal.) You may still make payments online as well.

But it ends with a change in reward program:

Through this conversion, we are enhancing our rewards points system. With our new site, ScoreCard, Visa Signature and Platinum cardholders will be able to redeem points at any point in time as points will be credited on a daily basis. Your current point balance will carry over into our new and improved ScoreCard rewards system.

I seem to remember hearing negative things about ScoreCard (and the existing CURewards for that matter). Is it just a question of how it is implemented? Or might we find that the 3% points become worth less than 3% for cashback/statement credit?

Re: USAlliance card change

arunkumarmm — Fri, 01 Apr 2022 04:50:15 GMT

Wow!! They did not even send a notice about this. Not sure if we redeem all the points before Apr8th

Re: USAlliance card change

Anonymous — Fri, 01 Apr 2022 05:02:29 GMT

@arunkumarmm wrote:
Wow!! They did not even send a notice about this. Not sure if we redeem all the points before Apr8th

Well existing points will be carried over, hopefully without a reduction in value!

During this time, members will still accrue points. In May, members will be able to view all carry-over points from CU Rewards combined with their newly accrued points in the ScoreCard rewards platform.

Re: USAlliance card change

Anonymous — Fri, 01 Apr 2022 12:34:08 GMT

@arunkumarmm wrote:
Wow!! They did not even send a notice about this. Not sure if we redeem all the points before Apr8th

I saw it on the website by chance, but looks like they just sent out email!

Also, statements (generated in the past) won't be available online after Apr 8. I think this is very short notice! Yes, they will be available by request, but that is a pain.

Re: USAlliance card change

arunkumarmm — Fri, 01 Apr 2022 14:56:02 GMT

Yeah, I too got the email last night. Very short notice. And I was worried that if they devaule the points after migration.

I have quite a bunch of points with them ☹️

Re: USAlliance card change

Anonymous — Fri, 01 Apr 2022 17:37:06 GMT

@arunkumarmm wrote:
Yeah, I too got the email last night. Very short notice. And I was worried that if they devaule the points after migration.

I have quite a bunch of points with them ☹️

You can just cash them all out for statement credit, creating a positive balance, and either use it up or they will send a check. Generally, saving up these kinds of points with an issuer isn't a good idea, I cash mine out every month.

Re: USAlliance card change

Kforce — Fri, 01 Apr 2022 17:55:49 GMT

Got the email last night.

A week is enough time to download my last months statement and request refund.

Did both just a minute ago.

They have been fast at statement credit, about 3 days from my experience.

Will be ready to see how the new system works out.

Like that points should credit as charges post.

Advertising on main CC page makes it sound like each point should = 1 cent.

A month from now we will all know the good and bad from the change

I agree best to get refunds as soon as possible if in a cash back system

I get it every month, the email just prompted me to do it today.

Re: USAlliance card change

CreditCobra — Fri, 01 Apr 2022 18:28:45 GMT

I wonder if there's any chance of this card remaining at 3% past the end of the year. It's been extended before. Fingers crossed!

Re: USAlliance card change

Anonymous — Fri, 01 Apr 2022 20:03:35 GMT

@Kforce wrote:
Got the email last night.
A week is enough time to download my last months statement and request refund.

Sure, but I (and pretty sure you) have 2 years of statements, my first is March 2020. And while it doesn't take long to download, I shouldn't have to drop other things to rush to do it. After all, doing so takes me a few minutes off myfico! The horror.

Re: USAlliance card change

Kforce — Fri, 01 Apr 2022 21:07:46 GMT

@Anonymous wrote:
@Kforce wrote:
Got the email last night.
A week is enough time to download my last months statement and request refund.
Sure, but I (and pretty sure you) have 2 years of statements, my first is March 2020. And while it doesn't take long to download, I shouldn't have to drop other things to rush to do it. After all, doing so takes me a few minutes off myfico! The horror.

You should be downloading statements every month just like the rewards.

Re: USAlliance card change

Anonymous — Fri, 01 Apr 2022 21:43:09 GMT

@Kforce wrote:
uldn't have to drop other things to rush to do it. After all, doing so takes me a few minutes off myfico! The horror.
You should be downloading statements every month just like the rewards.

Normally I assume the issuer would keep allowing me access, but in this case you would be right!

Re: USAlliance card change

Kforce — Thu, 07 Apr 2022 04:13:56 GMT

Info for everyone !

I redeemed a little over $100 on the 1st of the month.

Had the credit Tuesday 4th..

Just logged in and have another 60+ dollars worth of points.

Not enough time to get before the change over.

They have either started issuing points as charges post, or have done a mid cycle posting just prior to the change over weekend.

I am planning on taking screen captures , Thursday evening or Friday morning.

If I prepare all will go well, and if I don't you know what happens.

Just a reminder this Friday ---> Monday is the move.

Re: USAlliance card change

Anonymous — Thu, 07 Apr 2022 14:16:26 GMT

@Kforce wrote:
Info for everyone !
I redeemed a little over $100 on the 1st of the month.
Had the credit Tuesday 4th..
Just logged in and have another 60+ dollars worth of points.
Not enough time to get before the change over.
They have either started issuing points as charges post, or have done a mid cycle posting just prior to the change over weekend.

I am planning on taking screen captures , Thursday evening or Friday morning.
If I prepare all will go well, and if I don't you know what happens.

Just a reminder this Friday ---> Monday is the move.

Interesting. I just checked and I haven't got any points since my last redemption, with a few hundred dollars in posted charges

Re: USAlliance card change

Kforce — Thu, 07 Apr 2022 15:51:51 GMT

@Anonymous wrote:
@Kforce wrote:
Info for everyone !
I redeemed a little over $100 on the 1st of the month.
Had the credit Tuesday 4th..
Just logged in and have another 60+ dollars worth of points.
Not enough time to get before the change over.
They have either started issuing points as charges post, or have done a mid cycle posting just prior to the change over weekend.

I am planning on taking screen captures , Thursday evening or Friday morning.
If I prepare all will go well, and if I don't you know what happens.

Just a reminder this Friday ---> Monday is the move.

Interesting. I just checked and I haven't got any points since my last redemption, with a few hundred dollars in posted charges

They must just like me better than you

Strange it was not for all customers, maybe you will get your points later today.

Redeemed the $60.

Have the screen capture with conformation, so we will see.

The web and redemption site are still the old, or so it looked to me.

Re: USAlliance card change

craig10x — Tue, 12 Apr 2022 19:05:42 GMT

I sent them an email about it...the new credit card interface is up but they are not sure yet when the rewards link will be added...However, points will continue to accrue in the meantime even though you can't see them yet...

As far the value of the points...they said that they retain the FULL VALUE when used to cash out...

Re: USAlliance card change

Anonymous — Tue, 12 Apr 2022 22:29:33 GMT

Are people having to readd payment accounts? I think this happened before as a glitch, but with a new interface less sure!

Re: USAlliance card change

JamP — Thu, 14 Apr 2022 23:09:55 GMT

I went to make my payment today and had to re-add my account.

I do not see where my rewards have rolled over yet.

I also signed up for this premium payback feature.

Re: USAlliance card change

craig10x — Thu, 14 Apr 2022 23:44:55 GMT

That's because the Rewards Link isn't hooked up yet...No eta on that...

Re: USAlliance card change

Kforce — Fri, 15 Apr 2022 17:41:36 GMT

@craig10x wrote:
That's because the Rewards Link isn't hooked up yet...No eta on that...

Just logged in today.

My rewards have rolled over all 18 points.

They are adding new points as charges post.

Have points listed in two columns.

Ex:

Transaction Base Points Bonus Points

Ex: Costco $500 500 1000

Looked at the redemption page for statement credit and cashback to account.

It looks like they only have redemption in $25 chunks, leaving money on the table.

Give you points sooner but make you leave money for next time

Re: USAlliance card change

craig10x — Fri, 15 Apr 2022 18:18:16 GMT

Yep...The Rewards Link is now connected...FULL VALUE if you cash out points...minimum: 2500 points for $25.00