topic Re: Paypal Mastercard User Interface revamp in Credit Cards

Paypal Mastercard User Interface revamp

Credit12Fico — Thu, 21 Jul 2022 21:33:03 GMT

At long last. It's only been 1000 years

Pencil it in. Change on September 20th (cards will still work). Autopays will be removed and you will need to re-establish. No more fako scores, much of the sync functionality is being removed. Can't close account online anymore . Card will be fully managed in the Paypal app.

Are there any improvements happening because of the system upgrade?

Yes. This upgrade is designed to enhance your PayPal Cashback Mastercard® and PayPal Cashback World Mastercard® experience by making your account management seamless.

Account improvements:

You'll be able to manage your PayPal Cashback Mastercard account preferences right from the PayPal app.
You'll be able to log in to your PayPal Cashback Mastercard account directly through PayPal — you will no longer be redirected to Synchrony Bank.

Payments and rewards improvements:

When making a payment using your PayPal balance, your balance will immediately reflect the outgoing payment amount.
You can see your cash back rewards grow in real time.

Re: Paypal Mastercard User Interface revamp

fuzzle — Thu, 21 Jul 2022 23:01:14 GMT

Is it really so hard for them to switch over the autopay? Maybe it's a legal issue

Re: Paypal Mastercard User Interface revamp

Credit12Fico — Fri, 22 Jul 2022 00:39:47 GMT

What changes will be made to account actions and features?

Certain account actions and features will be modified, removed, or become only accessible through customer support.

Actions and Features Availability

Make changes to profile information like name, address, and email address	Must contact customer service*
Set up a travel notification	Must contact customer service*
Close your credit account	Must contact customer service*
Edit or view your privacy preferences	Must contact customer service*
Report a missing payment	Must contact customer service*
Online submission of a dispute	Must contact customer service*
Freezing or unfreezing your card	Available
Guide to benefits	Available
Increase credit line	Available
Credit score monitoring	No longer available
Virtual collector/CAP	No longer available
Secure messaging	No longer available
Mint.com	No longer available

One feature I am very excited about is being able to freeze and unfreeze the card from the app!. One feature I am devastated to lose is Mint.

Re: Paypal Mastercard User Interface revamp

Credit12Fico — Wed, 21 Sep 2022 14:10:11 GMT

The new PayPal Mastercard interface is here. Right inside the Paypal app. You are able to freeze and unfreeze the physical card right inside the app but I don't see where you can request a CLI! I would hate to have to speak to a human to explain why I need one every 6 months when I don't spend much on it...

Re: Paypal Mastercard User Interface revamp

Anonymous — Wed, 21 Sep 2022 15:16:24 GMT

@fuzzle wrote:
Is it really so hard for them to switch over the autopay? Maybe it's a legal issue

To reestablish, it was much easier than I feared, because the FI I wanted was already in the option menu presented. I am guessing that's because it's has previously been added to Paypal rather than remembered somehow from the Sync interface.

Don't remember the previous options but I was only offered "on due date" which is what I use anyway

Re: Paypal Mastercard User Interface revamp

crystal626 — Fri, 23 Sep 2022 17:18:10 GMT

The website says they offer email notifications for transactions. It worked one time and hasn't worked since for me. If I don't use PayPal to make the transaction, there's no notification. Not really a huge deal to me but it may matter to someone else.

Re: Paypal Mastercard User Interface revamp

mfinsmi1 — Fri, 23 Sep 2022 19:11:16 GMT

Ahh i was wondering why I couldnt access the synchrony website with my new Paypal card... so because of this where is the luv button located since everything is in the Paypal app now

Re: Paypal Mastercard User Interface revamp

mfinsmi1 — Fri, 23 Sep 2022 19:12:10 GMT

@Credit12Fico did u ever figure out where the luv button is located

Re: Paypal Mastercard User Interface revamp

Credit12Fico — Sat, 24 Sep 2022 13:08:38 GMT

@mfinsmi1 wrote:
@Credit12Fico did u ever figure out where the luv button is located

I only checked the mobile app and didn't see it. Unable to check the desktop site currently. Maybe it's hidden there.

Re: Paypal Mastercard User Interface revamp

Matt9543 — Sat, 24 Sep 2022 23:04:23 GMT

@Credit12Fico wrote:
At long last. It's only been 1000 years

Pencil it in. Change on September 20th (cards will still work). Autopays will be removed and you will need to re-establish. No more fako scores, much of the sync functionality is being removed. Can't close account online anymore . Card will be fully managed in the Paypal app.

Are there any improvements happening because of the system upgrade?
Yes. This upgrade is designed to enhance your PayPal Cashback Mastercard® and PayPal Cashback World Mastercard® experience by making your account management seamless.
Account improvements:
You'll be able to manage your PayPal Cashback Mastercard account preferences right from the PayPal app.
You'll be able to log in to your PayPal Cashback Mastercard account directly through PayPal — you will no longer be redirected to Synchrony Bank.
Payments and rewards improvements:
When making a payment using your PayPal balance, your balance will immediately reflect the outgoing payment amount.
You can see your cash back rewards grow in real time.

So now that the updates have been done... mine looks the same? I don't see any differences

Re: Paypal Mastercard User Interface revamp

Anonymous — Sun, 25 Sep 2022 00:52:53 GMT

@Matt9543 wrote:
So now that the updates have been done... mine looks the same? I don't see any differences

Well, on the desktop, as they say, you don't (at least obiously) go through a SAML connection to Sync. How much is that worth? Not a lot to me, but still!

Re: Paypal Mastercard User Interface revamp

Credit12Fico — Sun, 25 Sep 2022 14:30:10 GMT

@Matt9543 wrote:
@Credit12Fico wrote:
At long last. It's only been 1000 years

Pencil it in. Change on September 20th (cards will still work). Autopays will be removed and you will need to re-establish. No more fako scores, much of the sync functionality is being removed. Can't close account online anymore . Card will be fully managed in the Paypal app.

Are there any improvements happening because of the system upgrade?
Yes. This upgrade is designed to enhance your PayPal Cashback Mastercard® and PayPal Cashback World Mastercard® experience by making your account management seamless.
Account improvements:
You'll be able to manage your PayPal Cashback Mastercard account preferences right from the PayPal app.
You'll be able to log in to your PayPal Cashback Mastercard account directly through PayPal — you will no longer be redirected to Synchrony Bank.
Payments and rewards improvements:
When making a payment using your PayPal balance, your balance will immediately reflect the outgoing payment amount.
You can see your cash back rewards grow in real time.
So now that the updates have been done... mine looks the same? I don't see any differences

If you aren't seeing differences you probably need to update the app.

Re: Paypal Mastercard User Interface revamp

Matt9543 — Sun, 25 Sep 2022 23:15:05 GMT

@Credit12Fico wrote:
@Matt9543 wrote:
@Credit12Fico wrote:
At long last. It's only been 1000 years

Pencil it in. Change on September 20th (cards will still work). Autopays will be removed and you will need to re-establish. No more fako scores, much of the sync functionality is being removed. Can't close account online anymore . Card will be fully managed in the Paypal app.

Are there any improvements happening because of the system upgrade?
Yes. This upgrade is designed to enhance your PayPal Cashback Mastercard® and PayPal Cashback World Mastercard® experience by making your account management seamless.
Account improvements:
You'll be able to manage your PayPal Cashback Mastercard account preferences right from the PayPal app.
You'll be able to log in to your PayPal Cashback Mastercard account directly through PayPal — you will no longer be redirected to Synchrony Bank.
Payments and rewards improvements:
When making a payment using your PayPal balance, your balance will immediately reflect the outgoing payment amount.
You can see your cash back rewards grow in real time.
So now that the updates have been done... mine looks the same? I don't see any differences
If you aren't seeing differences you probably need to update the app.

It is up to date. I've had my account since around May and there has been zero changes to my online portal

Re: Paypal Mastercard User Interface revamp

Credit12Fico — Tue, 27 Sep 2022 03:36:25 GMT

@Matt9543 wrote:
@Credit12Fico wrote:
@Matt9543 wrote:
@Credit12Fico wrote:
At long last. It's only been 1000 years

Pencil it in. Change on September 20th (cards will still work). Autopays will be removed and you will need to re-establish. No more fako scores, much of the sync functionality is being removed. Can't close account online anymore . Card will be fully managed in the Paypal app.

Are there any improvements happening because of the system upgrade?
Yes. This upgrade is designed to enhance your PayPal Cashback Mastercard® and PayPal Cashback World Mastercard® experience by making your account management seamless.
Account improvements:
You'll be able to manage your PayPal Cashback Mastercard account preferences right from the PayPal app.
You'll be able to log in to your PayPal Cashback Mastercard account directly through PayPal — you will no longer be redirected to Synchrony Bank.
Payments and rewards improvements:
When making a payment using your PayPal balance, your balance will immediately reflect the outgoing payment amount.
You can see your cash back rewards grow in real time.
So now that the updates have been done... mine looks the same? I don't see any differences
If you aren't seeing differences you probably need to update the app.
It is up to date. I've had my account since around May and there has been zero changes to my online portal

I'm really not sure what to tell you. The interface was updated on September 20th. It's completely different. If you aren't seeing it, then your app hasn't actually updated. The Card user interface has literally been moved from a third party website, to the native Paypal app. There's a button to freeze the card now. You can redeem rewards there. The transaction history isn't hidden behind several clicks anymore. There's no longer an option for a CLI anymore.

Do you still have CLI's available. I'm very interested since you seem to have a different interface. Does the CLI work for you?

Also, did you always have the ability to freeze the card before 9/20? That's the first I've heard of it as that feature was only supposed to be available after 9/20. Maybe they had you on the Beta test since you opened it in May?

Re: Paypal Mastercard User Interface revamp

Matt9543 — Tue, 27 Sep 2022 14:40:27 GMT

@Credit12Fico wrote:
@Matt9543 wrote:
@Credit12Fico wrote:
@Matt9543 wrote:
@Credit12Fico wrote:
At long last. It's only been 1000 years

Pencil it in. Change on September 20th (cards will still work). Autopays will be removed and you will need to re-establish. No more fako scores, much of the sync functionality is being removed. Can't close account online anymore . Card will be fully managed in the Paypal app.

Are there any improvements happening because of the system upgrade?
Yes. This upgrade is designed to enhance your PayPal Cashback Mastercard® and PayPal Cashback World Mastercard® experience by making your account management seamless.
Account improvements:
You'll be able to manage your PayPal Cashback Mastercard account preferences right from the PayPal app.
You'll be able to log in to your PayPal Cashback Mastercard account directly through PayPal — you will no longer be redirected to Synchrony Bank.
Payments and rewards improvements:
When making a payment using your PayPal balance, your balance will immediately reflect the outgoing payment amount.
You can see your cash back rewards grow in real time.
So now that the updates have been done... mine looks the same? I don't see any differences
If you aren't seeing differences you probably need to update the app.
It is up to date. I've had my account since around May and there has been zero changes to my online portal
I'm really not sure what to tell you. The interface was updated on September 20th. It's completely different. If you aren't seeing it, then your app hasn't actually updated. The Card user interface has literally been moved from a third party website, to the native Paypal app. There's a button to freeze the card now. You can redeem rewards there. The transaction history isn't hidden behind several clicks anymore. There's no longer an option for a CLI anymore.

Do you still have CLI's available. I'm very interested since you seem to have a different interface. Does the CLI work for you?

Also, did you always have the ability to freeze the card before 9/20? That's the first I've heard of it as that feature was only supposed to be available after 9/20. Maybe they had you on the Beta test since you opened it in May?

I have had the ability to redeem rewards directly through the PayPal App and freeze my card through the app since I got it. As soon as I select my card, it shows right in the app and I am able to redeem rewards right on that page. Always been that way for me.

Re: Paypal Mastercard User Interface revamp

Credit12Fico — Tue, 27 Sep 2022 17:25:10 GMT

@Matt9543 wrote:
@Credit12Fico wrote:
@Matt9543 wrote:
@Credit12Fico wrote:
@Matt9543 wrote:
@Credit12Fico wrote:
At long last. It's only been 1000 years

Pencil it in. Change on September 20th (cards will still work). Autopays will be removed and you will need to re-establish. No more fako scores, much of the sync functionality is being removed. Can't close account online anymore . Card will be fully managed in the Paypal app.

Are there any improvements happening because of the system upgrade?
Yes. This upgrade is designed to enhance your PayPal Cashback Mastercard® and PayPal Cashback World Mastercard® experience by making your account management seamless.
Account improvements:
You'll be able to manage your PayPal Cashback Mastercard account preferences right from the PayPal app.
You'll be able to log in to your PayPal Cashback Mastercard account directly through PayPal — you will no longer be redirected to Synchrony Bank.
Payments and rewards improvements:
When making a payment using your PayPal balance, your balance will immediately reflect the outgoing payment amount.
You can see your cash back rewards grow in real time.
So now that the updates have been done... mine looks the same? I don't see any differences
If you aren't seeing differences you probably need to update the app.
It is up to date. I've had my account since around May and there has been zero changes to my online portal
I'm really not sure what to tell you. The interface was updated on September 20th. It's completely different. If you aren't seeing it, then your app hasn't actually updated. The Card user interface has literally been moved from a third party website, to the native Paypal app. There's a button to freeze the card now. You can redeem rewards there. The transaction history isn't hidden behind several clicks anymore. There's no longer an option for a CLI anymore.

Do you still have CLI's available. I'm very interested since you seem to have a different interface. Does the CLI work for you?

Also, did you always have the ability to freeze the card before 9/20? That's the first I've heard of it as that feature was only supposed to be available after 9/20. Maybe they had you on the Beta test since you opened it in May?

I have had the ability to redeem rewards directly through the PayPal App and freeze my card through the app since I got it. As soon as I select my card, it shows right in the app and I am able to redeem rewards right on that page. Always been that way for me.

As I suspected, it sounds like you were part of the beta test before it got rolled out to existing card holders.

I assume you've never had the option to get a CLI? We had that in the old interface.

Re: Paypal Mastercard User Interface revamp

JourneyStartsNow — Sun, 02 Oct 2022 20:38:48 GMT

I'm really frustrated with the new integration into PayPal. It seems that I can't link my main bank for payments now (PenFed CU).

So now I have to transfer money from that bank to another bank where I still have an account just to make payments. I don't have time to micromanage this every month.

Sock drawer time.

Re: Paypal Mastercard User Interface revamp

crystal626 — Mon, 03 Oct 2022 20:56:29 GMT

@JourneyStartsNow wrote:
I'm really frustrated with the new integration into PayPal. It seems that I can't link my main bank for payments now (PenFed CU).

So now I have to transfer money from that bank to another bank where I still have an account just to make payments. I don't have time to micromanage this every month.

Sock drawer time.

You can. There is an option to link it manually. Use that and they'll do the old test deposit system.

Re: Paypal Mastercard User Interface revamp

Credit12Fico — Tue, 04 Oct 2022 02:13:49 GMT

Add PenFed to your Paypal account. That's how you add payment methods for the CC.