topic Re: Bank of The West Balance Transfer Letter Typos in Credit Cards

Bank of The West Balance Transfer Letter Typos

cj3000 — Sat, 14 Jan 2023 21:32:54 GMT

This is just weird. Was needing a balance transfer and got approved for a $3k BotW card. Did a transfer and then got a letter in the mail with not only my 4 digit account with them wrong, but also the account im sending the balance transfer to wrong.

For example if my last 4 BotW numbers were 1234, the letter I received said my account was 1235. And for the balance transfer account the first couple numbers were right and the last few were right but in between were literally 7 zeros.

It doesn't instill much confidence if I'm getting these kind of critical typos.

Re: Bank of The West Balance Transfer Letter Typos

xenon3030 — Sun, 15 Jan 2023 01:38:47 GMT

Contact them to get the correct version. It makes a lot of difference, if e.g. putting 3 additional zero at the end of any bill or salary. It can upshift a person to the millionaire or billionaire tier

Re: Bank of The West Balance Transfer Letter Typos

ghgirll40 — Sun, 15 Jan 2023 03:39:59 GMT

Wow that is really unacceptable from any financial institution. I would definitely call them.

Re: Bank of The West Balance Transfer Letter Typos

Remedios — Sun, 15 Jan 2023 17:22:10 GMT

@cj3000 wrote:
This is just weird. Was needing a balance transfer and got approved for a $3k BotW card. Did a transfer and then got a letter in the mail with not only my 4 digit account with them wrong, but also the account im sending the balance transfer to wrong.

For example if my last 4 BotW numbers were 1234, the letter I received said my account was 1235. And for the balance transfer account the first couple numbers were right and the last few were right but in between were literally 7 zeros.

It doesn't instill much confidence if I'm getting these kind of critical typos.

Did your balance transfer post correctly?

Re: Bank of The West Balance Transfer Letter Typos

Anonymous — Sun, 15 Jan 2023 18:41:25 GMT

@Remedios wrote:
@cj3000 wrote:
This is just weird. Was needing a balance transfer and got approved for a $3k BotW card. Did a transfer and then got a letter in the mail with not only my 4 digit account with them wrong, but also the account im sending the balance transfer to wrong.

For example if my last 4 BotW numbers were 1234, the letter I received said my account was 1235. And for the balance transfer account the first couple numbers were right and the last few were right but in between were literally 7 zeros.

It doesn't instill much confidence if I'm getting these kind of critical typos.

Did your balance transfer post correctly?

Right, that was my first question, not so much "typos" as "was the right thing done"! I would be slightly more concerned about your account number being wrong, the 7 0's seems much more like deliberate masking (should have used Xs).

Re: Bank of The West Balance Transfer Letter Typos

cj3000 — Sun, 15 Jan 2023 19:25:10 GMT

Called this morning and they said this balance transfer was cancelled. haha how incompetent.

I am super careful about balance transfers for this exact reason. I triple check my transfers before doing them. I even take screenshots of them before I click submit.

Re: Bank of The West Balance Transfer Letter Typos

Jeffster1 — Sun, 15 Jan 2023 19:44:21 GMT

This does not surprise me one bit about BOTW. Twice I opened accounts there. Twice they messed up the transfer from my other bank. And then, 45 minutes on hold each time I had to call them.

BMO Harris has their work cut out for themselves with that bunch.