topic AMEX Gold Retention in Credit Cards

AMEX Gold Retention

MachoHombre — Thu, 23 Feb 2023 01:11:18 GMT

Mod: If this is in the wrong section please feel to edit and/or move

Have had my AMEX Gold a tad over a year, recent AF just hit statement. I have every intention of keeping card but wanted to see if I could get a retention offer. Sure enough: $2K/3 months for 15K points. Not crazy good, but it helps.

Ramble:

I net out ahead on this card, but truth is, I could do better putting the spend on various no fee or low fee cards. ...and that is exactly what I told AMEX.

This offer is a no brainer and I will reach it easy with organic spend changing no spending habits for this or other cards.

In a few weeks we'll see if I have any luck with the Bonvoy Brilliant. That AF is a bit more complicated.

Re: AMEX Gold Retension

JoeRockhead — Tue, 21 Feb 2023 19:49:39 GMT

Thats a pretty decent offer, nicely done, congratulations!

Re: AMEX Gold Retension

wasCB14 — Tue, 21 Feb 2023 20:12:03 GMT

@MachoHombre wrote:
I net out ahead on this card, but truth is, I could do better putting the spend on various no fee or low fee cards. ...and that is exactly what I told AMEX.

You don't have a lot of supermarket or dining spend? Don't like MRs as much as 6% cash back?

In its 4x bonus categories, Gold seems hard to beat.

Re: AMEX Gold Retention

MachoHombre — Thu, 23 Feb 2023 01:12:08 GMT

@wasCB14 wrote:
You don't have a lot of supermarket or dining spend? Don't like MRs as much as 6% cash back?

In its 4x bonus categories, Gold seems hard to beat.

Agree on Gold being a good card.

*Overwhelming* spend is in 4pt categories, only exception would be the occassional errant code category. Mostly dining as Costco and warehouse stores get bulk of my grocery spend.

I personally value MR's at $0.01 ...I realize possible to do better ..and easy to do worse :-)

I cover the AF plus a bit, but I don't kill it. If I put the same spend on Citi custom cash (5% capped $500month) and Discover (5% various quarters and also capped) and other various strong no/low fee cash cards. - I'd net out more with *My* spend level on dining and grocery.

This retention offer helps *me* justify the card ....truth is: Vanity plays a value in my calculations. I like AMEX and I like the Gold card.

Re: AMEX Gold Retension

Epiki71 — Wed, 22 Feb 2023 01:13:25 GMT

OP nice, congrats.

Re: AMEX Gold Retension

SpaceCityCCuser — Wed, 22 Feb 2023 16:16:59 GMT

@MachoHombre wrote:
@wasCB14 wrote:
You don't have a lot of supermarket or dining spend? Don't like MRs as much as 6% cash back?

In its 4x bonus categories, Gold seems hard to beat.
Agree on Gold being a good card.
*Overwhelming* spend is in 4pt categories, only exception would be the occassional errant code category. Mostly dining as Costco and warehouse stores get bulk of my grocery spend.
I personally value MR's at $0.01 ...I realize possible to do better ..and easy to do worse :-)
I cover the AF plus a bit, but I don't kill it. If I put the same spend on Citi custom cash (5% capped $500month) and Discover (5% various quarters and also capped) and other various strong no/low fee cash cards. - I'd net out more with *My* spend level on dining and grocery.
This retension offer helps *me* justify the card ....truth is: Vanity plays a value in my calculations. I like AMEX and I like the Gold card.

I'm looking at the gold card down the road. I currently use SavorOne 3% dining & grocery and pay through the curve card (1% more). But I think the gold is a better card long term. Now the lucky people are the ones that got the no AF Savor card with 4% in dining. Also, I have to use my VentureOne to move points to travel partners. 3 cards needed to get close to the gold card, plus AMEX travel partners are mostly better than CapitalOne. Oh, and congrats on the retention offer.

Re: AMEX Gold Retension

Anonymous — Thu, 23 Feb 2023 00:15:07 GMT

O/T but the title typo makes me think! If your card gets a little too floppy, or maybe a little too hard, they will (being Amex, presumably for a fee) retension it for you

Re: AMEX Gold Retension

wasCB14 — Thu, 23 Feb 2023 00:57:14 GMT

@Anonymous wrote:
O/T but the title typo makes me think! If your card gets a little too floppy, or maybe a little too hard, they will (being Amex, presumably for a fee) retension it for you

Or maybe OP enjoys melodrama. Over time Amex CSRs had gotten accustomed to the usual purchase and payment patterns. A little account closure threat was needed to shake them out of complacency.

Re: AMEX Gold Retension

wasCB14 — Thu, 23 Feb 2023 01:04:52 GMT

@SpaceCityCCuser wrote:
@MachoHombre wrote:
@wasCB14 wrote:
You don't have a lot of supermarket or dining spend? Don't like MRs as much as 6% cash back?

In its 4x bonus categories, Gold seems hard to beat.
Agree on Gold being a good card.
*Overwhelming* spend is in 4pt categories, only exception would be the occassional errant code category. Mostly dining as Costco and warehouse stores get bulk of my grocery spend.
I personally value MR's at $0.01 ...I realize possible to do better ..and easy to do worse :-)
I cover the AF plus a bit, but I don't kill it. If I put the same spend on Citi custom cash (5% capped $500month) and Discover (5% various quarters and also capped) and other various strong no/low fee cash cards. - I'd net out more with *My* spend level on dining and grocery.
This retension offer helps *me* justify the card ....truth is: Vanity plays a value in my calculations. I like AMEX and I like the Gold card.
I'm looking at the gold card down the road. I currently use SavorOne 3% dining & grocery and pay through the curve card (1% more). But I think the gold is a better card long term. Now the lucky people are the ones that got the no AF Savor card with 4% in dining. Also, I have to use my VentureOne to move points to travel partners. 3 cards needed to get close to the gold card, plus AMEX travel partners are mostly better than CapitalOne. Oh, and congrats on the retention offer.

I buy a lot of groceries (not all) at Costco, but one thing I like about Gold is that with the Bus Plat set to 35% of MRs back on Delta flights, I effectively get 6%+ back in the form of "Delta cash" on two major spend categories...with no rotating categories or (effectively, for me) caps. I closed my Discover and went just over 2 years without using Freedom (until the gym quarter). And I get good customer service with Amex in case a waiter steals my card info. Citi disputes are not fun.

But I do use Uber and have several GH options without inflated pricing. So my net AF is pretty low.

Re: AMEX Gold Retension

MachoHombre — Thu, 23 Feb 2023 01:17:09 GMT

@wasCB14 wrote:
@Anonymous wrote:
O/T but the title typo makes me think! If your card gets a little too floppy, or maybe a little too hard, they will (being Amex, presumably for a fee) retension it for you
Or maybe OP enjoys melodrama. Over time Amex CSRs had gotten accustomed to the usual purchase and payment patterns. A little account closure threat was needed to shake them out of complacency.

@Anonymous , @wasCB14 OMG, laughing too hard. THANK YOU for pointing out my mispellin/typo ...and doing so in good fun. I've edit/corrected a couple of posts but the evidence will live on! Good fun, thanks for the poke. :-)

Re: AMEX Gold Retention

WasteMgmt — Thu, 23 Feb 2023 15:59:40 GMT

Well done! Great work getting a retention bonus. Amex loves keeping spend with them.