topic Re: How is CapitalOne Offers Portal? in Credit Cards

How is CapitalOne Offers Portal?

Absolution16 — Fri, 10 Mar 2023 09:25:28 GMT

I've never used CapitalOne's Offers Portal before. I was checking it out earlier and it states that they return the stated $ or % amount back as statement credit within 3 billing statements.

If anyone has used these offers before, how is CapitalOne at honoring these offers and how fast/slow is their usual processing time to get these statement credits? Also, on a cashback card like QuickSilver, is there an option to receive these credits back as rewards cash instead?

Re: How is CapitalOne Offers Portal?

NoMoreE46 — Fri, 10 Mar 2023 17:45:35 GMT

Love it- best app IMHO.

The cash back is usually the next day from redemption.

Re: How is CapitalOne Offers Portal?

davis884 — Fri, 10 Mar 2023 18:54:33 GMT

They are pretty quick, in my experience

Re: How is CapitalOne Offers Portal?

isik — Fri, 10 Mar 2023 19:35:36 GMT

If it is like their free Uber One credit, it will take about a month.

I've heard a few times from different people that the credits from the offer portal can take a while.

Re: How is CapitalOne Offers Portal?

OmarGB9 — Fri, 10 Mar 2023 19:59:39 GMT

IME, they indeed take the 3 billing cycles.

Re: How is CapitalOne Offers Portal?

Absolution16 — Fri, 10 Mar 2023 23:14:14 GMT

@NoMoreE46

I was thinking about the offer with NordVPN that is offering 80% off. By your account, does that mean that if I pay for their annual subscription today, I may get the 80% back by Monday, since today is Friday?

@davis884

@isik

@OmarGB9

Differing data points. Like I stated above, I am thinking about the VPN deal. I wonder how long they will take to credit me for that. Maybe things differ based on which merchant you did the transaction with?

Re: How is CapitalOne Offers Portal?

OmarGB9 — Fri, 10 Mar 2023 23:53:29 GMT

@NoMoreE46 wrote:
Love it- best app IMHO.

The cash back is usually the next day from redemption.

I've NEVER had a it that quick. Twice I never got my CB at all.

Re: How is CapitalOne Offers Portal?

NoMoreE46 — Sat, 11 Mar 2023 00:44:16 GMT

Let me clarify. My cashback rewards redemptions are next day but the "Earn Credits for Shopping" from the Offers to get 6% off Ace Hardware for instance did take about three months to appear as a credit.

@OmarGB9 wrote:
@NoMoreE46 wrote:
Love it- best app IMHO.

The cash back is usually the next day from redemption.

I've NEVER had a it that quick. Twice I never got my CB at all.

Re: How is CapitalOne Offers Portal?

NoMoreE46 — Sat, 11 Mar 2023 00:46:39 GMT

@Absolution16 wrote:
@NoMoreE46

I was thinking about the offer with NordVPN that is offering 80% off. By your account, does that mean that if I pay for their annual subscription today, I may get the 80% back by Monday, since today is Friday?

@davis884
@isik
@OmarGB9

Differing data points. Like I stated above, I am thinking about the VPN deal. I wonder how long they will take to credit me for that. Maybe things differ based on which merchant you did the transaction with?

PS, back in ther day, Capital One never allowed me to login while using a VPN....

Re: How is CapitalOne Offers Portal?

Absolution16 — Sat, 11 Mar 2023 00:55:01 GMT

@NoMoreE46

Ah... thank you for that clarification. Yeah, their cash redemption for standard purchases is quick and easy. It is "only" a 1.5% cashback card, but with easy/fast redemption and no FTF, I consider this one a keeper. The only CapitalOne card that I think is worthwhile as sort of a backup to remedy FTF and non-acceptance with AMEX/Discover.

As for the VPN... I don't use VPN to log into banking apps/websites, but for many other things including access to foreign streaming services, I do use VPN for those. Seeing how Nord is adding either a 3-month or 1-year additional time right now, with 80% statement credit, their 2-year plan doesn't look so bad, as long as CapitalOne actually fulfills their end of the deal.

Re: How is CapitalOne Offers Portal?

difringe — Sat, 11 Mar 2023 01:38:14 GMT

@Absolution16 wrote:
I've never used CapitalOne's Offers Portal before. I was checking it out earlier and it states that they return the stated $ or % amount back as statement credit within 3 billing statements.

If anyone has used these offers before, how is CapitalOne at honoring these offers and how fast/slow is their usual processing time to get these statement credits? Also, on a cashback card like QuickSilver, is there an option to receive these credits back as rewards cash instead?

In my experience (I have a QS), the credits are automatically received as statement credits to your account, no option to change that. It can take 1-3 months for you to receive the credits, as well. I've seen some pretty high rates (higher than Rakuten, for ex), but Rakuten lets you earn them as MR points, so if you're in the AMEX ecosystem, that can be more valuable than statement credits.

Re: How is CapitalOne Offers Portal?

Absolution16 — Sat, 11 Mar 2023 01:57:08 GMT

@difringe

Got it. Thanks for that info.

Here is hoping that CapitalOne doesn't just "forget" to credit me the money I am entitled to, after upto 90 days.

I also have MR, and many times, I do see deals on both CapitalOne and AMEX for the same merchant. In such case, my preference is usually with AMEX first.

Re: How is CapitalOne Offers Portal?

Anonymalous — Sat, 11 Mar 2023 02:05:56 GMT

@Absolution16 wrote:
@NoMoreE46

I was thinking about the offer with NordVPN that is offering 80% off. By your account, does that mean that if I pay for their annual subscription today, I may get the 80% back by Monday, since today is Friday?

No, not a chance. Capital One is sloooooooooooooooooowwwwwww about redeeming those offers.

To use a specific (and relevant) DP, I used the NordVPN deal on 11/23, and the credit posted on 1/9/2023. And that was fast, for them. They sometimes use the full 3 billing cycles.

I've also had a fair amount of (smaller) offers that never got credited. It might have been because I browsed too much, or because I cut & pasted a url directly to the product page, instead of following a link. I'm not sure why.

Re: How is CapitalOne Offers Portal?

Anonymalous — Sat, 11 Mar 2023 02:08:34 GMT

@Absolution16 wrote:
Yeah, their cash redemption for standard purchases is quick and easy. It is "only" a 1.5% cashback card, but with easy/fast redemption and no FTF, I consider this one a keeper. The only CapitalOne card that I think is worthwhile as sort of a backup to remedy FTF and non-acceptance with AMEX/Discover..

I really like the virtual cards. I use them for most online transactions.

Re: How is CapitalOne Offers Portal?

Absolution16 — Sat, 11 Mar 2023 02:17:28 GMT

@Anonymalous

Thank you for the clarification. And I should be careful only to use the directed webpage from the link, without cutting and pasting, or opening other tabs in my browser.

As long as they don't just "forget" to credit me the amount I am due, I will live with the 3-statement cycle wait time. That 80% deal looks too sweet to pass up.

As for thr virtual card, I completely agree. Too bad that my AMEX BCE has 3% on online purchases though, otherwise I would definitely use my QS more for online. Other FIs should offer this feature.

Re: How is CapitalOne Offers Portal?

Lou-natic — Sat, 11 Mar 2023 02:43:49 GMT

@OmarGB9 wrote:
IME, they indeed take the 3 billing cycles.

Only time I ever tried it I never got anything back so I don't use it anymore. AMEX on the other hand...just a way better system.

Shocker I know.

Re: How is CapitalOne Offers Portal?

Absolution16 — Sat, 11 Mar 2023 02:48:22 GMT

@Lou-natic

Did you ever call them and ask why they did not credit you the amount you were entitled to?

If they are not good at researching for their mistakes on this, I might reconsider using this, as the offer I am considering is 80% off, hence not an insignificant amount.

Re: How is CapitalOne Offers Portal?

Lou-natic — Sat, 11 Mar 2023 03:13:32 GMT

@Absolution16 wrote:
@Lou-natic

Did you ever call them and ask why they did not credit you the amount you were entitled to?

If they are not good at researching for their mistakes on this, I might reconsider using this, as the offer I am considering is 80% off, hence not an insignificant amount.

No I did not. It was a "test run" so to speak, if it worked great if not I wasn't out enough to worry about.

Re: How is CapitalOne Offers Portal?

Absolution16 — Sat, 11 Mar 2023 04:34:20 GMT

@Lou-natic

Got it. Appreciate the data point!

Re: How is CapitalOne Offers Portal?

difringe — Sat, 11 Mar 2023 17:09:41 GMT

@Lou-natic wrote:
@OmarGB9 wrote:
IME, they indeed take the 3 billing cycles.
Only time I ever tried it I never got anything back so I don't use it anymore. AMEX on the other hand...just a way better system.
Shocker I know.

do you use any sort of adblock or script-blocking on your browser? it can get wonky with that. it wasn't until this year that i started getting cash back on the offers, so i definitely had a similar experience.

and to your point, AMEX (and in my experience Chase and Truist as well) is infinitely easier bc the offers are just linked to the credit card account and when you use said card you get the cash back/rewards points. no idea why these other places (NFCU, Cap1) tie it to your browser session, etc.

i will say that i've never had a problem using NFCU's member mall or whatever they call it now, whereas i have had issues with Cap1 in the past tho