topic Re: Is anyone else having trouble logging into Chase Ink Business? in Credit Cards

Is anyone else having trouble logging into Chase Ink Business?

Nayola — Tue, 10 Oct 2023 20:40:08 GMT

I have been having problems for days logging into my account. Anyone else? I can't change my password. The verification code isn't working. I'm waiting for someone to call me back from Chase, but I was wondering if anyone else is having issues.

Edited to add the problem has been resolved. It was something to do with my having my IP address locked to a certain setting. They were able to help me from their end.

Re: Is anyone else having trouble logging into Chase Ink Business?

GZG — Tue, 10 Oct 2023 01:40:26 GMT

@Nayola wrote:
I have been having problems for days logging into my account. Anyone else? I can't change my password. The verification code isn't working. I'm waiting for someone to call me back from Chase, but I was wondering if anyone else is having issues.

Good for me, if contacting them make sure to do so from the phone number on file

I've not gotten past fraud team on that basis alone until I've called back with the phone number on file

Re: Is anyone else having trouble logging into Chase Ink Business?

ptatohed — Tue, 10 Oct 2023 20:01:57 GMT

Both the mobile app and the PC website work for me.

Re: Is anyone else having trouble logging into Chase Ink Business?

FireMedic1 — Tue, 10 Oct 2023 20:13:46 GMT

No problem here. Clear your cookies. Or just go to the branch.

Re: Is anyone else having trouble logging into Chase Ink Business?

nwa479 — Wed, 11 Oct 2023 04:04:41 GMT

No problem here. Have logged into the mobile app several times today.

Re: Is anyone else having trouble logging into Chase Ink Business?

SouthJamaica — Wed, 11 Oct 2023 04:39:00 GMT

@Nayola wrote:
I have been having problems for days logging into my account. Anyone else? I can't change my password. The verification code isn't working. I'm waiting for someone to call me back from Chase, but I was wondering if anyone else is having issues.

Edited to add the problem has been resolved. It was something to do with my having my IP address locked to a certain setting. They were able to help me from their end.

I've been having trouble but I just open a new tab and then that works.