topic Re: Penfed webiste in Credit Cards

Penfed webiste

Jnbmom — Sun, 04 Feb 2024 17:21:45 GMT

Ok maybe I blind but is there no option on their website to order a new card? Got a notice to use of lose. So I figured I would put some gas in card, but I can't find my card so was just going to order another one. I can not find that option .

Re: Penfed webiste

GhostPrototype — Sun, 04 Feb 2024 18:32:49 GMT

"Replace Card" is an option in the left column of the funky iFrame on this page: https://home.penfed.org/v2/s/member-detail-page

To get there after logging in to the default Accounts page:

click on the blue text name of your credit card

click "Manage Your Card" in the upper right of the screen

Re: Penfed webiste

Jnbmom — Sun, 04 Feb 2024 19:18:39 GMT

Thanks . Still don't see that option .

Re: Penfed webiste

GhostPrototype — Sun, 04 Feb 2024 19:47:11 GMT

I believe you... when I went to login back in to PenFed's site just now, I get trapped at some auth redirect page. Had to use an incognito window to login again and take screenshots. Also, clicking the "Replace Your Card" option in picture 2 did nothing for me, but clicking "Manage Your Card" led to the choices in picture 3 that seem to work.

Re: Penfed webiste

Jnbmom — Sun, 04 Feb 2024 21:58:10 GMT

Thanks finally was able to order new card. However did same exact steps for dh he got a notice too and it won't work

Re: Penfed webiste

Hut1 — Mon, 05 Feb 2024 01:39:36 GMT

We had trouble using the prequal on the site last night. It kept redirecting from the new UI back to the old UI. I tried on different browsers, phone and laptop. I think they're site just has a few bugs they need to work out.

Re: Penfed webiste

Shooting-For-800 — Mon, 05 Feb 2024 03:40:55 GMT

Website has issues.

I can only make a payment on two of my three cards.

Had to call it in.

GL!

Re: Penfed webiste

Horseshoez — Mon, 05 Feb 2024 13:56:50 GMT

My experience trying to replace a card on the PenFed web site is a bit different:

I went to the "Account Details" page of my card and see a tile titled "Replace Your Card", what is interesting is while the title apears to be clickable, when you click on it, nothing happens.

Re: Penfed webiste

Zoostation1 — Tue, 06 Feb 2024 00:38:33 GMT

PenFed's website is awful. I have login trouble consistently on all browsers and occasionally on the app.